Credit Glory LLC Reviews 

10,009
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 726 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, knowledgeable, and professional, often going above and beyond expectations. People frequently highlight the excellent customer service, noting representatives' patience, kindness, and ability to provide clear explanations and solutions, contributing to a smooth user experience. However, some customers also noted concerns regarding transparency about service fees and payment structures, feeling that initial information was sometimes unclear or incomplete. A few other people also felt that promises about debt resolution were not always fulfilled, leading to dissatisfaction with the service provided.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising individuals for being... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, polite, and knowledgeable... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing satisfaction with the help... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the helpfulness and friendliness... See more

Payment

Consumers find payment processes to be unclear, with some reporting unexpected charges and delays in funds... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more

Rated 5 out of 5 stars

I had been putting off making this phone call but was absolutely pleased with the customer service I received. The lady I spoke with was helpful, completely honest and a genuine pleasure to work with... See more

Rated 5 out of 5 stars

Ava was extremely professional, knowledgable, personable and very patient when dealing with my husband and I today. She thoroughly explained the program and how it would benefit and significantly impa... See more

Rated 5 out of 5 stars

We worked this morning with Chantel to discover that TruAccord had mistakenly or fraudulently signed my daughter up for a collections debit from her checking account. Chantel was extremely patient wit... See more


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(10,009)

731 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

RUN AWAY - Total Scam

Terrifying experience - PLEASE DO NOT USE THIS COMPANY. I called what I thought was a collection agency, and somehow called Credit Glory. The entire time I was led to believe I was on the phone with the collection agency, but before he would give me *any* information, I was told I had to pay a $1 to pull a current credit report. That alone should've been a red flag but this is unfamiliar territory for me, so I knew no different. The charge on my card was from Standard Scores LLC. According to google, by paying the $1, despite being told absolutely nothing about any sort of subscription or service, that was me authorizing them to charge my card $25 monthly for who knows what. I explicitly stated I do not authorize my card to be charged for anything except that $1 report out of an abundance of caution. I called the number today and they would not give me the name of the company until I mentioned a lawyer, then they finally told me it was Credit Glory. So who knows what will happen with my card going forward, but it was a complete waste of 30m, $1, with deceitful practices and hidden subscriptions. Run away.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam! They charge $1,then turn around and charge you $378, then $237. Do not believe what they say!!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of speaking with…

I had the pleasure of speaking with Isvi and she did an amazing job. She was so kind and patient and she was very knowledgeable and able to answer all of my questions. I called for 1 thing and she was able to solve multiple. I am truly grateful.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I just wanted to share how impressed I…

I just wanted to share how impressed I was with Wesley. He was incredibly patient, empathetic, and professional. He helped ease my anxiety and helped me solve my issue quickly and with confidence. Wesley truly made me feel heard and valued as a customer. Truly an amazing human being. I’m grateful for his assistance and understanding. Thank you!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Krisdel went above and beyond when…

Krisdel went above and beyond when assisting me find a solution for my auto loan debt! She was optimistic and methodical about the entirety of what needs to take place! I’m glad she was able to take my call. Thank you so much Krisdel!

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Do not do any service with this company!!.

This company is a scam!
I payed at least $400 for no results and when I called to cancel and told them I cant afford the're monthly fees he tried to pick a random lower monthly fee mind you the original fee was $99 a month for a service fee. So I told them no I dont want to continue service for a lower monthly fee and I want to cancel my subscription . This company is not helpful at all just a waste of your money so do not join service with this company at ALL.

30 April 2026
Unprompted review
Rated 1 out of 5 stars

Do your research!

None of the “positive reviews” state that their credit issues were actually resolved, therefore leading me to believe after having wasted my money with this service provider that these are all generated reviews, my husband and I are not of wealth, but have showed out nearly $600 to these people thus far only for them to not resolve any issues. Do not give them your money.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Parasites

They are a scam. The amount of money I was charged I could have paid who I owed and had them take it off my credit report. They also lied about using identityiq.com as a third party to confirm my bank account. Charged me $1 to confirm my bank account and then a month later charged my account $24.95. If you read this don't waste your time and money with them. Just dispute what ever you need to yourself. Now I'm out $923.95. These people are the scum of the earth. They are right up there with politicians.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

They played me !!

They played me !!

Dude on the phone said i would have to pay $40 upfront to move payment date and it would be towards my balance !

They lied literally my debt company took out the whole amount today so I called and canceled my account with them.

They will literally tell you anything to sign up with them. Please read the reviews first !
DO NOT TRUST THEM, THEY ARE LIARS. COMPLETE SCAM OF A COMPANY.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Kudos to Rigo

Rigo was absolutely phenomenal. He was extremely professional, knowledgeable and courteous. Rigo expalined my situation, the resolution process, and answerred all my questions in easy-to-understand language. At the end of our call, my anxiety level had gone from a 10+ to a -1. He is a true asset to your team. Thanks Rigo!!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing help

Amazing help , Maria helped me so much and I can’t wait to see my credit score slowly go back to normal!!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Terrence needs a raise $

Was going in skeptical and blind. Only to try and pay one neg inquiry. Terrence was awesome very patient. Managed to get way more accomplished with his knowledge and customer service

27 April 2026
Unprompted review

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