Coles Miller Solicitors LLP  Reviews 

Apauling customer service attitude, I initially sent an enquiry as they advertise the services I required. I actually got through to signing paperwork on engaging them . From that point the solicitors attitude was shocking. Dare I the customer expect an email not answered one day and my follow up next day not answered to be asking to much ?
I was bluntly told they were working on the previous two days emails so I was asking a bit much in demanding ? Same day answer . The ridiculous thing was I only wanted to bring paperwork and required id in lol god help you with this company !

Booked an appointment with a solicitor at Coles Miller at Wimborne in October 2025 and we were seen by Julie Morgan. Julie was extremely professional and kind and led us through the process of making mirror wills for me and my wife. Brilliant from start to finish. Highly recommend both the firm and Julie. Ian and Linda Hunt December 2025

As a new client I felt welcomed, supported and understood from initial meeting. Advising me with clarity and in a timely fashion. Their support took away all the worries and pressure. Thanks

A superb service from start to finish . We can not thank the team enough for all their help and support .

Was really impressed with the way in which everything was handled by far and away 110% better than Ellis Jones and another solicitor in the area. Would use them again and recommend them to anybody - I liked the transparency- there were no hidden surprises - pleasant and were in touch regularly - exemplary service from both Laura Hall and Charlotte Hill.

Very professional all options given to make a constructive decision.

Coles Miller / Excellent Solicitors , Julie Morgan
Have used for writing my will since 2020 to 2025 .
over the years wills can need updating and have found Julie Morgan and her Secretary efficient and very helpful .
Best Regards RC

We finally decided it was time to sort our wills and opted for Cole’s Miller in Poole. The service provided was first class and Emma guided us through the process and kept us fully informed throughout I would have no hesitation in recommending their services

Really good personal service kept well informed,Ruth Elkins was very professional would definitely use Coles Miller in the future.
Clive C.

The practice is excellent, professional, reasonable and very helpful and kind staff.

I used the Poole Branch for probate on my deceased Mothers property. The whole process was handled very well, I was informed on costs throughout and I was included in all communication. My initial Meeting with Steve Peck was great and the service received by Antonia Chan was excellent, I wish Antonia every success with her future career.

The whole process is 99% wrapped up and Coles Miller have been a great help throughout.

Trusted and Recommended. I was not asked to leave this review, but the experience warranted a positive review.

Crispin was thoroughly professional throughout my case, giving me clear honest advice at every stage.
I wouldn't hesitate to recommend Coles Miller & particularly Crispin for any personal injury case.
Highly recommended ⭐️

I am writing to express my profound satisfaction with the services provided by Coles Miller Solicitors LLP, particularly by Mr. Nicholas Leedham (Partner), Jacob Patch (Trainee Solicitor), and Ben Patch (Legal Administrator).

I dealt with the firm in two simultaneous capacities: both as a leaseholder extending the lease for my own property, and as a Director (now resigned) of the freeholder. The experience in both roles was uniformly outstanding, allowing me to assess and confirm their highest standards of professionalism from every angle.

Their work in securing 999-year lease extensions for a large residential complex, encompassing over 370 potential properties in the North East, was truly exceptional. The team demonstrated an exemplary commitment to this demanding project, consistently going the extra mile and showing enormous patience when responding to numerous detailed enquiries from residents. This was especially commendable given the sheer scale of the administrative task, with approximately 140 leasehold properties simultaneously proceeding with their extensions.

Furthermore, in my specific case, they delivered a remarkable level of personalised service by successfully expediting my lease registration application on compassionate grounds due to a health condition and disability. They achieved this despite the reason not being one of the standard criteria listed on the HM Land Registry website for fast-tracking.

The highest standards of professionalism and customer care implemented across the board at Coles Miller Solicitors genuinely astonished me. It was an absolute pleasure to conduct business with them, and the service received was outstanding. I have every intention of engaging their services for future legal matters.

We needed to write our wills and the service and advice provided by Jasmine was excellent. Time was taken to ensure we understood how the wills and respective trusts would work.

Coles Miller were helpful and professional at all times.
Brian Parsons, was patient and explained clearly. He dealt with my case well and we got a satisfactory outcome.
Thank you.

Excellent service received for the house purchase.
Good communication throughout from the friendly helpful staff. Always available to speak by telephone when necessary. Thank you Coles Miller.

Communication throughout, attention to detail and speed of service was simply second to none. Inga & Clare were truly excellent and I cannot recommend them enough!

Steve and Libby came to my bed bound mother in law to help her with her will.
Have to say , I was very impressed with their kindness and professionalism.

All completed in a few weeks with no hassles.
Will definitely use them again.
@the Creekmoor Poole Coles Miller.

Many thanks again 😊

Could not speak highly enough for Coles Miller, as a 1st time buyer the process was all new to me but Michelle who was representing me was amazing, we had a small time frame to get the deal over the line and she acted quickly with daily progress, communication was perfect and I always felt involved and well informed. Honestly, This firm was amazing.

Our solicitor, Inga Pope, helped us with the conveyancing for the purchase of a holiday cottage. She was excellent in every respect and so helpful, professional and personable. She left no stone unturned and is very good at explaining everything clearly and thoroughly.