Cherry was so helpful, really responsive and made the whole process way easier for me. Def someone who cares. The clothes look exactly like the pictures and fit sooo well, I’m really happy with them.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really great shirt and cool design the shirt is smooth and thin so perfect for the summer. First time having a reel phone number to chat with Cherry to follow my order and she is really helpful an... See more
Company replied
Quality material, but the fit is a bit small, especially after the first wash. Would prefer a custom rhinestone offering, but sparkle letters will do. Not sure how long they'll last after repeated was... See more
Company replied
10/10 I love all 3 pieces I ordered, they fit true to size. They’re in my everyday rotation now among my workwear clothing. Highly recommend to everyone debating buying from them, just do it! Qualit... See more
Company replied
Company details
Written by the company
At Cherrykitten we love every passion and interest in y2k because it is a reference to your UNIQUENESS. Your new clothes are made to please yourself, and so is your life.
Contact info
No. 8 Ng Fong Street, A112, Kowloon, HongKong, 999077, HongKong, Hong Kong
- support@cherrykitten.com
- www.cherrykitten.com
4.3
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Anne helped me out when i was stressed…
Anne helped me out when i was stressed my order wasn’t going to get here in time. They were very sweet & did their best to help me. My order got here in time and I love it!!!
14 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
So glad Anne could help—and that your order arrived in time! 😊 Thank you for your kind words! 💛
Cherrykitten Customer Service Team
Great quality clothing
Great quality clothing, really good and easy communication with the team as
Well
5 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! So glad you love the quality and found our team easy to reach—means a lot! 😊💛
Cherrykitten Customer Service Team
Reply from Cherrykitten
Dear customer,
So happy to hear that! 😊 Thanks for your kind words! 💛
Cherrykitten Customer Service Team
Everything was absolutely fine
Everything was absolutely fine! I love my new shirts, they are great in quality and exactly how they looked online. Also the costumer service is great.
14 February 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! So glad you love your shirts—and the service! 😊💛
Cherrykitten Customer Service Team
10/10 Products & Customer Service!!!
Will 100% be ordering again! We loved our shirts! Everything came as pictured and arrived in a timely manner. Communication through WhatsApp and from Cherry via Email were both very helpful and friendly!!! WE LOVE CHERRYKITTEN! 🩷
12 February 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Aww, we love you too! 🩷
So thrilled you loved your shirts—and thank you for the sweet shoutout to Cherry! Can’t wait to welcome you back soon! 😊✨
Cherrykitten Customer Service Team
I had some issues with my order and…
I had some issues with my order and Cherry was super helpful and understanding in finding a solution that worked for both of us. Communication was quick and easy and she was very kind to me. I'll definitely recommend this shop to my friends 😊. Thanks again Cherry! 💖🌸✨
16 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much! We’re thrilled Cherry could help—and we’ll be sure to pass your sweet words on to her! 💖🌸
So glad you’ll recommend us—means the world! 😊
Cherrykitten Customer Service Team
Reply from Cherrykitten
Dear customer,
You're very welcome! So glad everything arrived on time—thank you! 😊🎁
Cherrykitten Customer Service Team
I already bought twice from…
I already bought twice from cherrykitten and i love their clothes, the order arrived perfect in time and the costumer service, especially Cherry was super kind and always available.
14 February 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much! We’re thrilled you love your CherryKitten pieces—and we’ll be sure to pass your sweet words on to Cherry! 💖😊
Cherrykitten Customer Service Team
CHERRY ON TOP
CHERRY, my order just came and i am beyond amazed. I was a bit hesitant before my first order, but all my doubts are gone, the quality of these products are soooo good!!! Everything came very nice and well packed, i am in love with my order. 10/10 recommend, i will definitely order more!!
2 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Aww, thank you! 💖
So happy your order blew you away—and that you’re now a CherryKitten believer! We’ll make sure CHERRY sees your sweet note.
10/10 from you = 10/10 joy for us! 😊✨
Cherrykitten Customer Service Team
Custom tshirt!
I ordered a custom “I love my girlfriend” shirt for my boyfriend and all the photos came out wonderfully! The placement was chefs kiss. Can’t wait to order more. I also ordered some jerseys and they looked awesome! Thanks Cherry!
14 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
That’s so sweet—love the custom shirt idea! 😍
So glad the prints and jerseys turned out awesome. Can’t wait to create more for you soon! ✨💛
Cherrykitten Customer Service Team
quick shipping and good quality…
quick shipping and good quality products:))
16 February 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! So glad you’re happy with the shipping and quality! 😊💛
Cherrykitten Customer Service Team
Excellent products
Excellent products, always arrive in perfect condition and brilliant aftercare team for any queries you might have!
15 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much! We’re thrilled you love the products and the support—means a lot! 😊✨
Cherrykitten Customer Service Team
amazing quality and absolutely love the…
amazing quality and absolutely love the products!! such a sweet customer service aswell!!
considering that: CHERRY
14 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you—CHERRY sweet of you to say! 🍒😊
Cherrykitten Customer Service Team
The quality of the jersey and tights I…
The quality of the jersey and tights I bought are amazing. It makes up for the long shipping time for sure. I tell everyone to buy Cherry Kitten and I will absolutely purchase again!
6 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much! We’re thrilled you love the quality—and that you’re spreading the word about Cherry Kitten! 💖
Cherrykitten Customer Service Team
Order came fast
Order came fast, I ordered from Europe, it took about 2 weeks for the package to arrive.
Everything has a good long life potential Quality. Stunning designs, it's just giving "cunty" -love that 🙌
24 January 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
So glad you’re loving the quality, designs, and that fierce energy—thank you! 🙌✨
Cherrykitten Customer Service Team
Love the quality and fit of my shirts…
Love the quality and fit of my shirts and singlets, super cute designs, amazing service and delivery was on time! Defs will be buying from here again x
14 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Aww, thank you! So happy you’re loving everything—can’t wait to see you back for more! 💖
Cherrykitten Customer Service Team
Thanks Wesley!
Took a while for my order to ship but they were quick to respond on instagram when i asked for updates. Wesley was lots of help when it came to figuring out what was going on with my order. Very worth the wait tho, love the shirts i bought!!
14 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much for your wonderful review 😊 We’re really sorry for the shipping delay, and we’re glad our Instagram team could assist you promptly with updates, and that Wesley was able to help sort out all your order concerns for you. It means the world to hear the wait was totally worth it and that you love your new shirts—this makes our day! We truly appreciate your patience and amazing support, and we look forward to welcoming you back soon.
Best regards,
Cherrykitten Customer Service Team
Reply from Cherrykitten
Dear customer,
Thank you for your great review 😊 So glad you love our cool selection! We appreciate you letting us know the clothes run a little small—this helpful tip will go a long way for our other shoppers. Thanks for your support!
Best regards,
Cherrykitten Customer Service Team
I could've bought good groceries....
I could've bought good groceries that were better than what I ordered for the price of this piece of cr@p
And who the heck delivers something at midnight!?
12 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
We sincerely apologize for the terrible experience you’ve had with your order and the late delivery 😞 This is absolutely not the standard we aim to provide, and we’re truly sorry for the frustration and disappointment this has caused you.
We take your feedback extremely seriously and want to make this right for you. Please reach out to our support team at support@cherrykitten.com at your earliest convenience, and we will promptly investigate the issues with your order and the delivery, then work out a satisfactory solution for you.
Again, we’re so sorry for the inconvenience and poor experience. We hope to have the chance to make this up to you.
Best regards,
Cherrykitten Customer Service Team
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