Cherrykitten Reviews 1,093

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting the comfortable materials and appealing designs. Many people expressed satisfaction with their orders, highlighting that items arrived as pictured and in excellent condition. The customer service also received frequent commendation for being helpful, responsive, and effectively resolving issues. However, some customers experienced dissatisfaction with the delivery service, citing long shipping times, lost packages, or items arriving later than expected. A few other people also felt that the product quality was poor, mentioning issues with cheap materials, cracking prints, or inconsistent sizing between items.

What people talk about most

Product

People report positive experiences with product, often praising the quality of materials, comfort, and unique... See more

Quality

Clients share positive opinions on quality, with many praising the good quality of items, comfortable... See more

Order

Users describe positive interactions with order. Many customers praise the quick replies and helpfulness of... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praise fast shipping, with... See more

Customer service

Consumers generally express high satisfaction with customer service, often highlighting fast replies and... See more

Based on these reviews

Rated 4 out of 5 stars

Quality material, but the fit is a bit small, especially after the first wash. Would prefer a custom rhinestone offering, but sparkle letters will do. Not sure how long they'll last after repeated was... See more

Company replied

Rated 5 out of 5 stars

Ordered gods favourite fag y2k top on Feb 28 and it took 16 days to arrive. Quality is much better than I’d expected and I will be buying from cherrykitten again. 10/10 if you’re looking for some fun... See more

Company replied

Rated 5 out of 5 stars

I didn’t remember receiving any tracking info (had to download an app and idgaf about allat) and it legit arrived perfect timing on my bf and I’s anniversary! So far, very cute and very decent quality... See more

Company replied

Rated 5 out of 5 stars

So many great designs to choose from and my parcel arrived shortly after placing my order. Baby tees look great on and fit true to size! My only critique is that you start making cigarette cases that... See more

Company replied


Company details

  1. T-Shirt Store

Written by the company

At Cherrykitten we love every passion and interest in y2k because it is a reference to your UNIQUENESS. Your new clothes are made to please yourself, and so is your life.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Got my order through and obsessed with…

Got my order through and obsessed with it I bought a pj set thinking it would be on the small side so got it in a large and honestly I could have sized down but that’s on me as it was my first order I will definitely be ordering again 🖤

16 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Thank you so much for your wonderful review 🥰 We’re absolutely thrilled to hear you’re obsessed with your PJ set—this makes our day! We totally get the sizing guesswork for a first order, and we’re so glad you still love it regardless ✨ Can’t wait to welcome you back for your next purchase, and we’ll be here to help with any sizing tips you need 🛍️

Best regards,
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

The shirts are adorable and they came…

The shirts are adorable and they came in a timely manner

11 February 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Thank you so much for your lovely review 🥰 We’re thrilled to hear you think the shirts are adorable and that your order arrived in a timely manner ✨ So happy we could deliver a great experience for you, and we can’t wait to welcome you back soon 🛍️

Best regards,
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Better than expected

So I have to say, I was hesitant to order at first because I read people on Reddit say their orders took forever to get to them, the products were cheap, etc. but CherryKitten had EXACTLY what I needed so I decided to just try it. My products came quickly- I think a week and a half after I ordered they were at my door. And the quality was great. The cigarette case I ordered even had a mirror on the inside which I wasn’t expecting but was a very nice touch. I’m definitely ordering from CherryKitten again

1 April 2026
Unprompted review
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Reply from Cherrykitten

Dear customer,
Thank you so much for your amazing review 🥰 It means the world to us that you gave us a chance despite the hesitations, and we’re over the moon to hear your order arrived quickly and the quality exceeded your expectations ✨ We’re especially glad you loved the little mirror in the cigarette case—it’s such a fun detail! Can’t wait to welcome you back for your next order 🛍️

Best regards,
Cherrykitten Customer Service Team

Rated 2 out of 5 stars

Too small

Everything i received was way too small. Terrible sizing.

2 April 2026
Unprompted review
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Reply from Cherrykitten

Dear customer,
We sincerely apologize for the disappointment the incorrect sizing has caused you 😔🙏 We take this issue seriously and want to make it right for you.

Please reach out to our support team at support@cherrykitten.com with your order details, and we’ll promptly assist you with a satisfactory solution 📩

Best regards,
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! quality products the shirt I got was very good quality.

10 April 2026
Unprompted review
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Reply from Cherrykitten

Dear customer,
Thank you so much for your fantastic review 😊 We’re thrilled to hear you loved our excellent customer service and the great quality of your shirt. Your kind words mean a lot to us, and we can’t wait to welcome you back for more great items soon!

Best regards,
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

I’ve ordered from them multiple times…

I’ve ordered from them multiple times now and every jersey that I’ve ordered has been great quality and shipped fast! In addition their customer service has been really helpful as well when I’ve needed to contact them.

15 April 2026
Unprompted review
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Reply from Cherrykitten

Dear customer,
Thank you so much for your fantastic review and for being our loyal repeat customer 😊 We’re over the moon to hear you love the great quality of every jersey and our fast shipping, and it means a lot that you found our customer service helpful whenever you reached out. We truly appreciate your continuous support and can’t wait to serve you again soon!

Cherrykitten Customer Service Team

Rated 5 out of 5 stars

I am very satisfied with cherrykitten!

I am very satisfied with cherrykitten!! cherry kept in touch with me and constantly updated me . cherry’s merchandise is the ideal quality and just amazing all around. i am so excited for my new cherrykitten sponsored WARDROBE!!!!😍😍😍😍😍😍 Love cherry!

10 April 2026
Unprompted review
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Reply from Cherrykitten

Dear customer,

Aww, this just made our day! 🥰We’re absolutely thrilled you’re so happy with Cherrykitten — thank you for your amazing support and love!
So glad Cherry kept you updated every step of the way and that you love the quality. We’re equally excited for your new sponsored wardrobe — you’re going to look incredible!Thank you so much for being such a wonderful part of our Cherrykitten family. Love you right back! 💖
Cherrykitten Customer Service Team

Rated 4 out of 5 stars

Great!

These are really funny and great prints but they don't last long in the wash!

14 April 2026
Unprompted review
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Reply from Cherrykitten

Dear customer,
Thanks so much for your feedback! 😊
We’re glad you love the designs — and really appreciate you pointing out the wash durability. We’re always working to improve our print quality, and we’ll pass this along to our production team right away!
For best results, we recommend washing inside out in cold water and air drying — it can really help the prints last longer! 💧👕
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

This top is so comfy and fits so well

This top is so comfy and fits so well! I wore it to the last No Kings protest with my beautiful trans girlfriend and she absolutely loved it too!

3 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Thank you so much! 💖
So happy the top was comfy, fit well, and stood proudly with you both at the protest — that means the world to us! 🌈✨
Cherrykitten Customer Service Team

Rated 4 out of 5 stars

I asked about expedited shipping

I asked about expedited shipping, and was willing to pay, but supports responses seemed to ignore that when I asked, would have just like a definitive answer a no is okay

28 February 2026
Unprompted review
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Reply from Cherrykitten

Dear customer,
Thank you for your feedback — we sincerely apologize for the unclear response.
To answer directly: expedited shipping isn’t available for this order, but we truly appreciate your willingness to pay for it. We’ll make sure our team gives clearer, faster answers in the future!
Cherrykitten Customer Service Team

Rated 1 out of 5 stars

I was very sad and disappointed with my…

I was very sad and disappointed with my order. The shorts I bought came with a small hole in the private area.😣😣

8 April 2026
Unprompted review
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Reply from Cherrykitten

Dear customer,
Thank you for reaching out, and thank you for your honesty. We’re truly sorry to hear that your shorts arrived with a defect — especially in such a sensitive area. That’s completely unacceptable, and we sincerely apologize for the disappointment and discomfort this has caused.
This is not the quality we stand for, and we take full responsibility.
To make things right immediately, could you email us with your order information and we will solve for you asap:)
email: support@cherrykitten.com.
Just reply with your preference, and we’ll process it within 24 hours.
Again, we’re deeply sorry for letting you down, and we truly appreciate you giving us the chance to fix this.
Warm regards,
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Love! 10/10

Absolutely LOVE all the clothing I brought!!
Everything fits as expected - I was a little worried about the custom one I ordered (wasn’t sure how well the picture I uploaded would take) BUT it looks amazing 🥲. Everything got shipped to me way earlier than expected and I had helpful lil’ updates via WhatsApp. Will definitely be buying from here again!

8 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Thank you so much! 💖
We’re over the moon that everything fit perfectly, your custom piece turned out great, and arrived early! So glad you loved the WhatsApp updates too.
Can’t wait to see you again soon! 😊
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

I love the products

I love the products! They are great quality and have an amazing style.

11 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Thank you! 😊
So glad you love the quality and style—we’re thrilled you’re loving your pieces! 💛👕✨
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

I love my cherry kitten clothes

I love my cherry kitten clothes! I’ll be back for more :)

1 March 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Aww, that’s purr-fect! 😻
So glad you love your Cherry Kitten pieces—can’t wait to see you again soon! 💛👗✨
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Anne was amazing with the customer…

Anne was amazing with the customer service and quick can’t wait to see my clothes

8 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,

Thank you so much!

We’re so glad Anne could help you quickly and make your experience great—and we hope you absolutely love your clothes when they arrive! 🙌

Thanks for your kind support! ✨

Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Good quality and fast shipment

Very cute items and the quality is also really good. Thanks to Cherry for the fast shipment and their kindness!

9 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,

Thank you so much! 😊

We’re thrilled you love the cute designs and great quality—and we’ll be sure to pass your sweet note along to Cherry! 🙌

Thanks for your kind words and support—you’re awesome! 💖✨

Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Was great

Was great! Great Shirt

2 April 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,

Thank you! 😊

So glad you’re happy with your shirt—great fit, great style, great you! 🙌👕✨

Cherrykitten Customer Service Team

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