The team at the Chippenham store were super helpful, and patient! Consequently, we were pretty confident in our, final, choice of mattress. The first week of sleeping on it has gone well, so finger'... See more
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From the lady in the shop ( believe her name was Trish) to the two delivery guys who brought the mattress , the service I received was first class !
Everything clear and easy from initial purchase to delivery
Good service and ease of changing within their 40 day programme as the first mattress did not work out as comfortable as it felt in the showroom
Good help by staff choosing a mattress and an easy delivery service
Great delivery love the bed, mattress is too big in depth, I am enjoying a good nights sleep
Friendly helpful sales assistant and delivery men
Sales assistant was wonderful and knowledgeable assisting me to choose bed and mattress . Delivered with lots of notice and good communication.
Extremely efficient and kept us informed all the time.
Delivery driver’s were excellent.
Claire, who sold the bed to us was extremely knowledgeable and helpful. The delivery men were extremely polite and helpful
Odette helped me choose which mattress was right for my spare room, she was polite, helpful and did not push for me to buy a more expensive product, I would go to her in future if and when I needed a new mattress or bed. She was great at her job, thank you Odette.
Had the best experience in Hamilton store. Bozena was amazing.
Found a great bed on a really nice deal, super king and it’s so comfortable, had a great thick mattress with pillow top that’s so nice and love the size and height of the mattress.
Delivery was fast and efficient and the men delivered it and set it up up in my bedroom, advised the best way to orientate it and they helped make sure I was happy with it and the orientation and that I could access cupboards etc.
They made a potentially stressful situation effortless.
Very good, the assistant Liz. was very helpful and showed us the mattresses that suited us best.
From the start Iain wasn’t pushy. Answered all questions and pointed us in the right direction when help was needed.
The packs were delivered ahead of time and in an orderly manner
A great experience both with purchasing and delivery. Couldn't have been better. Staff at the store and the delivery guys were excellent.
Made my grandads life hell with stress.
No updates.
Confusing emails that didn't answer the questions put forward, especially about the delivery.
Ordered bed and base, on two occasions staff stated they couldn't manoeuvre products round a standard staircase.
Ordered from a local place instead, the lads had no trouble!
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