Love my new wardrobe. The guys that delivered and fitted the wardrobes were efficient and very polite. The wardrobes are very sturdy and have lots of hanging space for shorter clothing and long hangin... See more
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We have not yet received our new mattress but we're very impressed with the salesman Simon at the Bury store. He wasn't pushy but very helpful, friendly and informative. We went away after trying o... See more
Subash was incredibly helpful!!! Talked me through the whole process and made us feel accommodated and welcome, let us try all mattress with no rushing and let us take our time so the whole process wa... See more
Company replied
Yasmin at the Mill Retail Park in Bury first helped my sister with her purchase. There was a good discount of 25% off and we manages to get delivery included too. As I also needed a new mattress I dec... See more
Company replied
Company details
About Bensons For Beds - Bury
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1 Halls Mill Retail Park, BL9 7AZ, Bury, Lancashire, United Kingdom
- 1617615440
4.9
Excellent
369 reviews
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Jasmine was a great help to me choosing…
Jasmine was a great help to me choosing the right mattress’ very thankful to her’ great patience and knowledge.
1 October 2026
Great customer service
Great customer service, staff very knowledgeable and friendly
29 September 2026
Love my new wardrobe
Love my new wardrobe. The guys that delivered and fitted the wardrobes were efficient and very polite. The wardrobes are very sturdy and have lots of hanging space for shorter clothing and long hanging space for like dresses and trousers, there are storage shelves that can be altered to higher or lower the doors are soft close which is far better than doors banging, the drawers are very spacious I have not been able to fill some of them yet, I could not be happier and well worth the money. (I would have put photo but it would not let me)
4 July 2026
Unprompted review
Efficient delivery team kept me updated…
Efficient delivery team kept me updated beforehand.
Excellent service removing old bed etc.
Delivery staff friendly, hardworking, quick, tidied up afterwards- excellent and knowledgeable.
24 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Comfortable bed
The bed is very comfortable and gives good support.
The two men who delivered the bed were very nice.
25 September 2026
Reply from Bensons For Beds - Bury
Thank you for your wonderful review! We're thrilled to hear that you're enjoying your comfortable bed and that our delivery team made a positive impression. Your satisfaction is our priority, and we appreciate your support!
Excellent
The service and people of Bensons for beds know how to take proper care of their customers. SUBASH is a great example who has done very well in helping me choose and get the best deal out of what I wanted.
Thank you
22 September 2026
Unprompted review
Reply from Bensons For Beds - Bury
Thank you for your wonderful feedback! We're thrilled to hear that Subash provided you with excellent service and helped you find the perfect deal. Our team is dedicated to ensuring every customer has a great experience. We appreciate your support and look forward to serving you again!
Great service
The bed is extremely comfortable, we were kept informed at every step of the process from order to delivery. The delivery was within the time slot allocated and the delivery team were friendly, helpful and efficient.
21 September 2026
Reply from Bensons For Beds - Bury
We're so pleased to hear how comfortable your new bed is! It's wonderful that you were kept informed throughout the entire process, from order to delivery. We're also glad our delivery team was friendly, helpful, and efficient.
Team Bensons
Subash was incredibly helpful!!
Subash was incredibly helpful!!! Talked me through the whole process and made us feel accommodated and welcome, let us try all mattress with no rushing and let us take our time so the whole process was stress free. Highly recommend excellent customer service!!
10 September 2026
Reply from Bensons For Beds - Bury
We're so pleased to hear you had such a fantastic experience! It's wonderful that Subash was incredibly helpful, guiding you through the process without rushing, and making you feel accommodated and welcome. We're delighted that you had a stress-free experience.
Team Bensons
Friendly staff who explained all …
Friendly staff who explained all questions fully and gave demonstrations how things worked
8 September 2026
Reply from Bensons For Beds - Bury
Thank you for your wonderful review! We're so pleased to hear that our team was friendly, explained everything thoroughly, and provided helpful demonstrations. We pride ourselves on ensuring our customers feel fully informed and confident.
Team Bensons
Yasmin was so helpful and nothing was…
Yasmin was so helpful and nothing was to much trouble, she made you feel as if you have know her for years ,she was an excellent sales woman very cheerful, thank you so much Yasmin ❤️
8 September 2026
Reply from Bensons For Beds - Bury
Hello Mr&Mrs Hall,
Thank you so much for your wonderful feedback! 😊 Yasmin will be absolutely delighted to hear your kind words. We're thrilled that she made you feel so comfortable and well looked after, and that nothing was too much trouble. Her cheerful personality and dedication to helping customers truly shine through. We'll be sure to pass on your fantastic comments. Thank you again for choosing us, and we hope you enjoy your purchase,
Megan | Customer Care Specialist💙
Helpful, friendly and informative
We have not yet received our new mattress but we're very impressed with the salesman Simon at the Bury store. He wasn't pushy but very helpful, friendly and informative. We went away after trying out several mattresses to check out the competition and make a decision over a coffee. Having returned to the store to place our order later in the day, we are now awaiting delivery which we trust will go just as smoothly
31 August 2026
Yasmin and Leanne were very helpful and…
Yasmin and Leanne were very helpful and informative
28 August 2026
Reply from Bensons For Beds - Bury
Hello Pamela,
Thank you for your lovely review! 😊 We're delighted to hear Yasmin and Leanne were so helpful and informative during your visit. We'll be sure to pass on your kind words to them. Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist⭐
Great experience in store with Lianne
Great experience in store with Lianne. She was really helpful in tailoring to exactly what we needed. Made it really easy to pick the right bed for us.
19 August 2026
Reply from Bensons For Beds - Bury
We're so pleased to hear about your great in-store experience! It's wonderful that our team member was really helpful in tailoring to exactly what you needed, making it easy to pick the right bed.
Team Bensons
Reply from Bensons For Beds - Bury
Hello Ruth,
Thank you for your review! 😊 We're delighted to hear that our sales colleague was experienced and knowledgeable, helping you make the right choice with confidence. Providing expert advice and excellent customer service is what we strive for, so it's wonderful to know you had a positive experience. Thank you for choosing us,
Megan | Customer Care Specialist
Reply from Bensons For Beds - Bury
We are so pleased to hear that you experienced excellent service. Thank you for sharing your positive feedback with us!
Team Bensons
Bed delivery
Barry and Kelvin kept us updated on delivery and were on time. They were friendly and very helpful. When purchasing the bed the sales assistant not have been more helpful. Overall a superb experience.
6 August 2026
Reply from Bensons For Beds - Bury
We're so pleased to hear you had a superb experience! It's wonderful that our sales assistant was so helpful and that our delivery team kept you updated, were on time, friendly, and very helpful.
Team Bensons
Bensons For Beds Bury.
Tracey at Bensons for Beds Bury was absolutely fantastic, she was very informative and knowledgeable regarding the stipulated requirements of our needs. She was very friendly throughout our visit and left us to tour the shop without feeling pressurised to buy. This is exactly what keeps people looking being over faced by staff desperate for a sale make you leave the shop and go elsewhere. Tracey was the absolute opposite so professional and in a relaxed manner she was a STAR.
2 August 2026
Reply from Bensons For Beds - Bury
We're absolutely thrilled to hear about your fantastic experience! It's wonderful that Tracey provided such informative, knowledgeable, and friendly service, making your visit so positive and pressure-free. Thank you for your kind words.
Team Bensons
Excellent
Excellent, super comfy mattrass, sleeping like a baby, and beautiful steel chrome Victorian bed.
Organised and installed with almost military precision, (ironically by 2 ex servicemen), whom were quick and well organised and polite, they assembled the bed and cleared away packaging. Altogether, a great experience.
27 July 2026
Reply from Bensons For Beds - Bury
Thank you for your wonderful review! We're delighted to hear you're sleeping like a baby on your super comfy mattress and love your beautiful bed. It's fantastic that our delivery team provided such an organised, quick, and polite service.
Team Bensons
Helpful store manager
Helpful store manager, wide range of beds / mattresses. Would recommend.
10 July 2026
Unprompted review
Reply from Bensons For Beds - Bury
Thank you for your great review! We're delighted to hear that our store manager was helpful and that you found plenty of choice among our beds and mattresses. We really appreciate your recommendation and thank you for choosing Bensons😊
Easy peasy lemon and squeezey
20 July 2026
Reply from Bensons For Beds - Bury
We're glad to hear that you found your experience to be so straightforward and enjoyable. We appreciate your positive feedback!
Thank you for your positive review - Lauryn at Customer Care
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