I bought my bike online. Having compared prices across other platforms, Balfe’s were the most competitive and importantly for me, they have a no hidden charges for the Cycle to Work Scheme. Accepting... See more
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I cannot fault Balfes bikes in terms of delivery as the saddle arrived really quickly in perfect condition. I just wish that there was an option to return saddles that’s don’t work after minor use (a... See more
Delivered quickly by Balfes' driver and van. Delivery driver Ian called 15 mins before delivery. set-up handle bars and pedals on arrival whilst having friendly chat about MTBs. Good price for this gr... See more
Nice experience, kept well informed of delivery. Bike came well packed in a huge box. Great delivery team, called fifteen minutes before delivery. Unpacked no damage all bits n bobs in a box plus peda... See more
Company details
About Balfe's Bikes - Gatwick Home Delivery
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
Camino Park, James Watt Way, RH10 9TZ, Crawley, Sussex, United Kingdom
- 020 4506 3856
4.6
Excellent
8K reviews
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Great Service
Great service with great communication and timely delivery of bike ordered
25 August 2026
fast delivery
27 August 2026
Great company and superb customer…
Great company and superb customer service. Highly recommend balfes bikes. Will certainly be a regular customer.
4 September 2026
Nice easy website with quick delivery…
Nice easy website with quick delivery of goods.
4 September 2026
Reliable and friendly
Reliable and friendly. My order was dispatched and delivered in a timely manner, the customer service was friendly and responsive, and I'd happily order from Balfe's Bikes again.
3 September 2026
Super helpful folk
Helped me with my cycle 2 work order. Really good communication throughout and the bike was fully set up and packaged so well to avoid any damage. Thanks all. Great service. Will purchase from you guys again
2 September 2026
Dealt with buying a bike on the cycle…
Dealt with buying a bike on the cycle to work scheme really well - no extra charges on a sale bike - and free delivery.
Helpful and available on the end of a phone.
2 September 2026
Very good service
Very good service. Quick delivery and good communication. Would recommend this company
29 August 2026
Delivered the bike in 24 hours fully…
Delivered the bike in 24 hours fully assembled and did a great job - so easy
2 September 2026
Balfe's Bikes
Balfe's Bikes, provided an excellent product at an equally excellent price! Thanks
29 August 2026
Bike dispatched quickly and assembled…
Bike dispatched quickly and assembled immaculately. Really like the Balfe’s in-house delivery service, and Ian kept me updated and was very nice and helpful.
2 September 2026
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