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Balfe's Bikes - Gatwick Home Delivery Reviews 

7,680
•
TrustScore 4.5 out of 5

4.6

Bicycle Store
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Camino Park, James Watt Way, RH10 9TZ Crawley, Sussex, GB

•
020 4506 3856

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Rated 4 out of 5 stars

I cannot fault Balfes bikes in terms of delivery as the saddle arrived really quickly in perfect condition. I just wish that there was an option to return saddles that’s don’t work after minor use (a... See more

Rated 5 out of 5 stars

I bought my bike online. Having compared prices across other platforms, Balfe’s were the most competitive and importantly for me, they have a no hidden charges for the Cycle to Work Scheme. Accepting... See more

Rated 5 out of 5 stars

Delivered quickly by Balfes' driver and van. Delivery driver Ian called 15 mins before delivery. set-up handle bars and pedals on arrival whilst having friendly chat about MTBs. Good price for this gr... See more

Rated 5 out of 5 stars

Nice experience, kept well informed of delivery. Bike came well packed in a huge box. Great delivery team, called fifteen minutes before delivery. Unpacked no damage all bits n bobs in a box plus peda... See more

Company details

  1. Bicycle Store
  2. Activewear Store
  3. Bicycle Repair Shop
  4. Bike Accessories Store
  5. Road Cycling

About Balfe's Bikes - Gatwick Home Delivery

Written by the company

The Bike Sales and Servicing Specialists.


Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.


We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.


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About Balfe's Bikes

Written by the company

Free Click & Collect
To our 12 stores across London and the South East
Free delivery
Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
0% finance
Available to help spread the cost via Klarna. Terms & Conditions apply.
Cycle to Work available
Vouchers accepted to save 25-39%
Online service booking
For our professional workshops
Balfe’s personal bike delivery
No unpacking required. Bike built and ready to ride straight away, for local customers

Contact info

  • Camino Park, James Watt Way, RH10 9TZ, Crawley, Sussex, United Kingdom

  • 020 4506 3856

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.6

All reviews

(7,680)

4,654 reviews in the last 12 months

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Rated 4 out of 5 stars

I cannot fault Balfes bikes in terms of…

I cannot fault Balfes bikes in terms of delivery as the saddle arrived really quickly in perfect condition. I just wish that there was an option to return saddles that’s don’t work after minor use (a problem with most bike retailers) as I have a feeling I’ll be selling this one on eBay a few months down the line!

28 August 2026
Rated 5 out of 5 stars

Balfes bikes were great

Balfes bikes were great. I placed an order through the Cyclescheme and all was great.
Communication was very good and all questions answered nicely

29 August 2026
Rated 5 out of 5 stars

Straightforward online experience.

I bought my bike online. Having compared prices across other platforms, Balfe’s were the most competitive and importantly for me, they have a no hidden charges for the Cycle to Work Scheme. Accepting the voucher was very straightforward. My bike was delivered via DX. It took nearly a week, partly due to coinciding with the August Bank holiday.
The bike was well packaged and set up so I only had to realign the handlebars and attach my separately purchased pedals. All in all a good experience and a great bike.

28 August 2026
Rated 5 out of 5 stars

From order through to delivery the…

From order through to delivery the whole process was smooth. Was using a c2w scheme and this was all taken care of with the only effort on my behalf being the application through my work place, balfes took care of everything else.

27 August 2026

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