I bought my bike online. Having compared prices across other platforms, Balfe’s were the most competitive and importantly for me, they have a no hidden charges for the Cycle to Work Scheme. Accepting... See more
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See what reviewers are saying
I cannot fault Balfes bikes in terms of delivery as the saddle arrived really quickly in perfect condition. I just wish that there was an option to return saddles that’s don’t work after minor use (a... See more
Delivered quickly by Balfes' driver and van. Delivery driver Ian called 15 mins before delivery. set-up handle bars and pedals on arrival whilst having friendly chat about MTBs. Good price for this gr... See more
Nice experience, kept well informed of delivery. Bike came well packed in a huge box. Great delivery team, called fifteen minutes before delivery. Unpacked no damage all bits n bobs in a box plus peda... See more
Company details
About Balfe's Bikes - Gatwick Home Delivery
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
Camino Park, James Watt Way, RH10 9TZ, Crawley, Sussex, United Kingdom
- 020 4506 3856
4.6
Excellent
8K reviews
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Dealt with buying a bike on the cycle…
Dealt with buying a bike on the cycle to work scheme really well - no extra charges on a sale bike - and free delivery.
Helpful and available on the end of a phone.
2 September 2026
Very good service
Very good service. Quick delivery and good communication. Would recommend this company
29 August 2026
Delivered the bike in 24 hours fully…
Delivered the bike in 24 hours fully assembled and did a great job - so easy
2 September 2026
Balfe's Bikes
Balfe's Bikes, provided an excellent product at an equally excellent price! Thanks
29 August 2026
Bike dispatched quickly and assembled…
Bike dispatched quickly and assembled immaculately. Really like the Balfe’s in-house delivery service, and Ian kept me updated and was very nice and helpful.
2 September 2026
Excellent
Really good service. Great initial support over the phone and delivery was really quick and easy. Excellent setup on the bike and well packed. Also nice touch with a couple of tools thrown in for assembly. Great.
28 August 2026
Always great products from Balfe
Always great products from Balfe. I'm happy with the purchase.
28 August 2026
Great sale price on POC glasses so…
Great sale price on POC glasses so bought a spare pair.
1 September 2026
Good range of products
Good range of products. Received order through post well packed. All round a good service.
1 September 2026
Prodfirst class serviceuct as expected and despatch was…
Product as expected and despatch was perfect
28 August 2026
Ver disappointing service
I ordered a £5000 bike
It arrived with the chain jammed against the frame which could not be released
No Di2 charger
Incorrect crank lengths (172.5cm on a 52 inch frame) even though all spec was for 170 cm
Contacted BALFE’S support
Sent in the requested photos
5 days later I hear that they have heard back from trek who will not process it until a photo of the frame number is sent (which I had in fact sent 5 days earlier but the balfes team had not forwarded to trek)
Still waiting for new cranks
Apparently I have to get them removed my self and return them to balfes before the correct ones will be sent to me and it’s not yet even agreed that this will happen
I had hoped to go on holiday with this bike next week but now cannot do so
I’m absolutely gutted
28 August 2026
Great prices
1 September 2026
Good product range and price 👍
28 August 2026
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