I will tell you more once I have done the journey - never heard of you before, and did not realise I was booking through you - I thought I was going through Brittany Ferries.. It was early in the morn... See more
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Review summary
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It always works for the booking itself, but adding extras (like the pet lounge on a Calais - Dover ferry was impossible)
Easy to book but not so easy to see the hidden charges - in particular the charge for changing the ferry times - which is something I wanted to know...
excellent design of webpage that allows you to change one detail of your search, and not have to input everything again. Simple and clear display. No photos and ads to distract you while you are makin... See more
Company details
Written by the company
AFerry.com is the world's leading ferry platform enabling customers to book ticket with 150 major ferry operators on over 3000 ferry routes worldwide.
Written by the company
Contact info
United Kingdom
- www.aferry.com
4.4
Excellent
65K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Paid via PayPal- ni booking…
Paid via PayPal- no booking acknowledged.
Second try - Paid via cc - screen buffered cc approval through the bank app. No confirmation. 1-2 hours on chat trying to find out if we had a booking or to get guarantees any monies taken would be refunded. Automated response which did not answer and left me back in the queue and eventually dumping me out of chat..... REPLY TO YOUR REPLY.. If you have taken payment via paypal you have taken two payments from us - because I also have yet a further payment that has been taken via credit card for the booking that did go through after the original one. Please provide a refund for that second credit card payment.
8 August 2026
Reply from AFerry.com
Hello,
We’re very sorry for the difficulties you experienced when making your booking and for the frustration caused by the lack of confirmation and the issues with our chat service.
We can see that a member of our team has since responded, and we’re pleased to confirm that your booking was successfully made and confirmed, with payment received via credit card and paypal was never taken so only oen booking made and payment received
We sincerely apologise for the inconvenience and appreciate you bringing this to our attention. We’re reviewing the experience to help prevent this happening again.
Regards
AFerry
Very good service
Very good service , friendly website,and smoothly process of booking ferry
8 August 2026
Effective website
Effective website. Easy to compare different ways of getting to Ireland.
Sensible price. Would use again.
6 August 2026
Unprompted review
Easy to use ..confirmed very quickly
Easy to use ..confirmed very quickly
Cheapest i could find well done 👏
7 August 2026
Really easy to book through the website…
Really easy to book through the website and always great prices. I always use this site when booking a ferry.
7 August 2026
Unprompted review
I am use all time good price
6 August 2026
Simple, easy, reliable
Simple, no nonsense, no hidden rules. no small print.
Clear pricing. Easy booking. Like it always should be.
Thank you again.
28 July 2026
Unprompted review
Booked in the past,
Booked in the past,, easy to book and no problems when having to amend booking.
6 August 2026
Paid for breakfast but never got it 24 July and now aug
I booked a return ticket for two persons, a car and breakfast. In the meantime I contacted AFerry because I had to change my license mr because of a new car. No problem, it is changed. But: on the ship there was no breakfast! We did pay for it but it was impossible to arrange the breakfast. They assured us on our way back breakfast would be arranged and I was confirmed. But: on our way back AGAIN NO BREAKFAST! It was booked but not paid for by AFerry. So that’s 4 times breakfast fee which o DID pay for!
4 August 2026
Unprompted review
Reply from AFerry.com
Hello,
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and understand how frustrating this must have been, especially after being assured that the issue would be resolved for your return journey.
Please be assured that this matter has been reviewed by our Customer Service team. Our customer service will be responding to you directly via your account to discuss your case further and work towards a resolution.
We sincerely apologise for the inconvenience caused and appreciate your patience while we bring this matter to a close.
Kind regards,
The AFerry Team
Liked the flexible departure time…
Liked the flexible departure time indicator against some ferry companies.
5 August 2026
easy not over complicated web site
easy not over complicated web site, clear pricing quick purchase
2 August 2026
Easy to use website
Easy to use website. We've used A Ferry a couple of times now and had no problems. We usually find the best prices on A Ferry's website
4 August 2026
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