BS Exchange Reviews 159

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Best company in London if you want to sell your tech. Great attention from Santino and speedy review and payment (everything done in 1 day!). Highly recommend!

Rated 5 out of 5 stars

I was agonizing about selling my iPad Pro. Initially, I listed it on eBay but reading horror stories for sellers, specifially for high value tech sellers I opted to go to BS Exchange instead. Sure I p... See more

Rated 4 out of 5 stars

Bought a new MacBook Pro to replace my old air and to my surprise was sent a free wireless mouse and adapter. Delivery was 2 days late but that was probably due to strikes. It would also be nice if th... See more

Rated 5 out of 5 stars

A few days ago I sold my iPhone 12 Pro Max to BS exchange , the overall experience was great! The process was very smooth and they kept me updated every step of the way. Once they confirmed receipt... See more

Company replied

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Computer Accessories Store
  4. Computer and Accessories Store
  5. Consignment Shop
  6. Electronics Company

Written by the company

BS Exchange is your trusted partner for selling old or unused tech in the UK. We offer an easy, fast, and secure trade-in process, providing competitive cash offers for phones, laptops, tablets, and more. With free shipping, instant online quotes, and payments processed within hours, we’re committed to delivering exceptional service every step of the way. Our exclusive Member Rates reward loyal customers with even better deals on future trades. Join over 5,000 satisfied customers who have chosen BS Exchange for a hassle-free experience. Got tech to sell? Trust BS Exchange to help you sell smarter and get more. Visit us at webse.co.uk.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

159 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great experience

Sold my iPhone with this company I came across on Facebook. Got £458 to my bank account within 48 hours of sending it in, clear communication the whole time and they even planted a tree at the end. Very happy with the experience will be using them again in the future. Thanks

30 November 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Highest quote on the the market with free collection service. Phone was assessed within 24 hours of them receiving it and I received the full quoted amount. Can proudly recommend

22 November 2022
Unprompted review
Rated 4 out of 5 stars

Bought a new MacBook Pro to replace my…

Bought a new MacBook Pro to replace my old air and to my surprise was sent a free wireless mouse and adapter. Delivery was 2 days late but that was probably due to strikes. It would also be nice if they provided images of the actual device you’re buying so you can see any scratches or marks, instead of the images provided by Apple so that’s why 4 stars but overall very happy. Customer

22 November 2022
Unprompted review
Rated 5 out of 5 stars
BS Exchange logo

Reply from BS Exchange

Hi Karl,

Thanks for the kind review & we’re pleased you’ve had a pleasant experience!

Please feel free to contact us at any time & we look forward to seeing you again

Kind Regards
BS Exchange Team

Rated 5 out of 5 stars

Excellent

The correspondence withBS exchange was clear communication and the delivery was lightening quick. I would definately recommend this retailer.

7 November 2022
BS Exchange logo

Reply from BS Exchange

Hi Tim,

Thanks very much for sharing your feedback. We’re extremely pleased that you are happy with the service you received!

We appreciate your custom & look forward to seeing you again 🙂

Kind Regards
BS Exchange Team

Rated 5 out of 5 stars

Ordered a new laptop and it was…

Ordered a new laptop and it was delivered the next day which is great. Only downside is they don’t have a physical store for you to visit, however so far so good, Laptop was graded ‘good’ but has arrived in what seems to be mint condition with no signs of usage whatsoever and they’re very responsive to emails so no doubt all is well 🙂

8 November 2022
Unprompted review
Rated 5 out of 5 stars

Was very surprised at the condition of…

Was very surprised at the condition of the iPad I ordered looked like brand new no scratches or marks would deffo buy refurbished again.

7 November 2022
Unprompted review
BS Exchange logo

Reply from BS Exchange

Hi Miriam,

Thank you for sharing your feedback & we’re pleased you were happy with your new iPad! 🙂

Kind Regards
BS Exchange

Rated 5 out of 5 stars

Surface Mouse - Brand New

Mouse was actually brand new, never been opened or activated as the MS seals were intact. Great mouse!!

5 November 2022
BS Exchange logo

Reply from BS Exchange

Hi Stephen,

Thanks for taking the time to leave us a review, we really appreciate the feedback & we’re thrilled you were happy with your new mouse! 🙂

Kind Regards
BS Exchange

Rated 5 out of 5 stars

Third phone I’ve sold to bs exchange

Third phone I’ve sold to bs exchange - super fast payment & got the amount quoted every time

10 October 2022
Unprompted review
BS Exchange logo

Reply from BS Exchange

Hi Traci,

Thanks for your feedback & entrusting BS Exchange to rehome your old tech! We’re happy you’ve enjoyed your service & we hope to see you again soon!

Kind Regards
BS Exchange Team

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