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Zextons - Tech Store Reviews 

995
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 641 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products arrive in pristine condition and offer incredible value compared to alternative stores. People also appreciate the remarkably fast delivery service, which is often accompanied by helpful complimentary accessories like protective cases and screen savers. Some reviewers were not happy with communication issues and missing items, noting instances where order confirmations were delayed or expected freebies were left out of the package. Others also pointed out occasional delivery hiccups, such as packages sent to the wrong address, or unexpected stock unavailability after placing an order.

What people talk about most

Product

Users describe positive interactions with product, highlighting the exceptional value and competitive pricing... See more

Delivery service

People report positive experiences with delivery service, noting that orders consistently arrive promptly the... See more

Price

Reviewers mention positive feedback about price, frequently highlighting that devices are considerably... See more

Service

Reviewers highlight positive aspects of service, frequently praising quick response times, fast next-day... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy purchases, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Phone in immaculate condition and looking the part in its new Aston Villa case. Very reasonably priced and cost can be spread over 3 months so not so harsh on the pocket. Quick Royal Mail delivery ke... See more

Company replied

Rated 5 out of 5 stars

Great price Vs others stores. Delivered as quick as could have been expected after a bank holiday weekend and as a bonus, received a free case and screen protector. Could just do with some better coms... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 iPhone 14s and they arrived very quickly. The phones were as described with the addition of a screen protector and a case which was very useful. Unfortunately one of the phones had a... See more

Company replied

Rated 5 out of 5 stars

I purchased an iPhone 16 for my husbands birthday, it was the cheapest price online. Ordering was easy, it was delivered just 2 days after ordering and came with a case and screen saver. Cannot fault... See more

Company replied


Company details

  1. Cell Phone Store
  2. also in
  3. Cell Phone Accessory Store
  4. Cell Phone Recycling and Unlocking Service
  5. Computer and Accessories Store
  6. Computer Store
  7. Mobile Phone Repair Shop

About Zextons - Tech Store

Written by the company

🌍 Zextons – Your Trusted Source for Certified Pre-Owned Tech

At Zextons, we’re passionate about providing high-quality refurbished and brand-new phones, tablets, laptops, and gaming consoles at the best possible prices. Our mission is to make premium technology accessible, affordable, and environmentally responsible.

We source our stock directly through our buyback and trade-in program and from trusted UK phone auction houses. Every device is fully tested, certified, and guaranteed to meet our strict quality standards before being listed for sale.

💚 Why Choose Zextons?

  • ♻️ Reduced Carbon Footprint: Buying refurbished helps minimize e-waste and supports a sustainable planet.
  • 🧠 Rigorous Testing & Grading: Each device undergoes a multi-point inspection using industry-leading diagnostic software. We grade them as:
    • Excellent (Grade A) – Like new condition
    • Good (Grade B) – Light cosmetic wear
    • Fair (Grade C) – Noticeable signs of use but fully functional
  • 🛡️ 18-Month Warranty & 30-Day Returns: All refurbished devices come with an 18-month warranty and a 30-day money-back guarantee.
  • 🚚 Free UK Next-Day Delivery: Fast, tracked delivery on all orders.
  • 🎁 Free Protection Bundle: Many devices include a free screen protector and case.
  • ⭐ 17 Years of Experience: Nearly two decades of expertise ensuring reliable devices and top-rated service.

🛍️ Shop Our Bestsellers

Apple iPad 8th Gen (2020)
Apple iPad 8th Gen (2020)

Samsung Galaxy S25 Ultra
Samsung Galaxy S25 Ultra

Apple iPhone 12 (Unlocked)
Apple iPhone 12 (Unlocked)

Shop confidently at Zextons.co.uk — where quality, affordability, and sustainability come together. All devices are tested, certified, and protected by our 18-month warranty. Join thousands of happy UK customers today!

Our Promise to You

Written by the company

We’re committed to your satisfaction!
At Zextons, we go above and beyond to deliver premium refurbished and new tech with honesty and care. Every device is tested, certified, and backed by our 18-month warranty — because your trust matters most.
Sustainable Tech, Trusted Quality
Buying refurbished from Zextons means reducing e-waste and saving money without compromise. Every phone, tablet, or laptop we sell is rigorously tested, graded, and protected by our 18-month warranty and 30-day returns.
We treat every customer like family.
With over 17 years of experience, Zextons stands for quality, transparency, and respect. From your first visit to post-purchase support, we’re here to ensure every experience exceeds expectations.

Our Shipping Promise

Free Next-Day Delivery

Free Next-Day Delivery
Enjoy free and fast UK delivery on every order! All orders confirmed before 3 PM are dispatched the same day with tracked 24-hour shipping. Shop confidently knowing your device will arrive quickly and securely.

Contact info

Promotion box for Zextons - Tech Store

Free UK Next-Day Delivery

Get your refurbished phones delivered within 24 hours at no extra cost

4.7

Excellent

TrustScore 4.5 out of 5

995 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(995)

607 reviews in the last 12 months

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Rated 1 out of 5 stars

They'll tell you anything to rip you…

They'll tell you anything to rip you off!

30 September 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Nessa,

We are sorry to hear of your dissatisfaction and would like to clarify the circumstances surrounding your experience.

Upon receiving your Samsung Galaxy Z Flip 5, our inspection identified a non-functional touchscreen, visible physical damage, and an account verification restriction preventing us from completing our standard diagnostic checks.

These findings were clearly communicated to you through multiple emails, along with guidance on removing the associated accounts. We also explained that, should you prefer not to proceed, we would arrange the return of your device upon receipt of a prepaid return shipping label.

We maintain photographic evidence of the device's condition and records of our correspondence.

At Zextons, we take our responsibility to customers seriously. Our valuations are based on the actual condition of devices received, and we are committed to conducting assessments fairly, transparently and professionally.

While we respect your right to share your experience, we respectfully disagree with any suggestion of dishonest or misleading practices.

Our team remains available to assist you in bringing this matter to a satisfactory resolution.

Rated 5 out of 5 stars

Good service

Ordered a phone. Arrived in a couple of days. Good price. Product as described. Good service.

3 September 2026
Rated 5 out of 5 stars

Samsung A56

Samsung A56, selling at the best price i could find plus you get screen and phone protector for free. No issues with prompt delivery either.

23 September 2026
Rated 5 out of 5 stars

Great experience.

Easy to purchase, product exactly as it should be, delivered the next day by Royal Mail. Great experience all round.

25 September 2026
Rated 5 out of 5 stars

Superb!

Amazing service. At first I was a little sceptical due to the lower price of the phone I was interested in, compared to other companies.
I asked a question via email which was answered very quickly, then used the chat during the ordering process, again, an immediate response.
I ordered my Samsung A57, brand new, and it was delivered by Royal Mail in less than 24 hours! It even came with a free case and screen protector!
The phone was boxed and sealed and was so easy to set up.
Can't praise this company enough!!

28 September 2026
Rated 5 out of 5 stars

First time of using Zextons

First time of using Zextons, it was the most easiest transaction i have had. The gave me a price for my items, locked that in for 14days, sent me the information of how to send my items to them. Once they received them they confirmed everything in an email, within 24hrs my money was in my bank account. I will be using them again in the furture and the best thing is the items i sent will be recycled into something new. I would definately recommend them

21 September 2026

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