Vignette Express Reviews 2,164

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 999 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often receiving their vignettes within minutes. People find the process of purchasing a vignette online to be very easy, convenient, and user-friendly, with many appreciating the clear and intuitive website. The overall sentiment highlights a positive customer experience due to the quick response times and smooth operation. However, some people were dissatisfied with the pricing, noting that the service charges significantly more than the official government websites for vignettes. Reviewers frequently mention paying extra fees for services that are inherently fast due to their digital nature, such as express delivery. While the website is generally considered easy to use, there is some ambiguity regarding its clarity, with a few customers feeling that the pricing structure could be more transparent.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently highlight the... See more

Service

Customers had positive experiences with service, often praising its speed and efficiency. Many reviewers... See more

Price

Consumers express significant dissatisfaction with the pricing, often finding it to be expensive and... See more

Website

People report ambiguous experiences with the website. Many customers praise its user-friendliness, intuitive... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the speed of service, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You were trying to get additional money from me for faster issue of vignette, although it came pretty fast. Classic way of trying to get money out of the customer.

Company replied

Rated 4 out of 5 stars

There are many sites about purchasing the vignette and they all differ in price. I purchased the vignette very easily, you fill out the form and pay, 2 minutes and you receive the vignette

Company replied

Rated 5 out of 5 stars

Easy to sign up and ultra-fast delivery. I signed up for the 'vignette' while approaching the highway and after I realized I had forgotten to book it in advance. The process was really simple, and t... See more

Company replied

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The process was simple

The process was simple, straightforward and quick. Once completed, the vignette was issued immediately.

15 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy everything was clear and handled without any hassle. Wishing you a pleasant trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you! We truly appreciate your kind words. Have a great journey ahead!

VignetteExpress Team

Rated 5 out of 5 stars

It doesen´t get any faster.

The possibility to pay via PayPal would be nice!

14 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We appreciate your suggestion regarding PayPal as a payment option. We are continuously working to improve our services, and we will certainly take this into consideration.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Was ok!!

Was ok!!! All the best for you !!!

10 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback!

We’re glad to hear everything was okay. All the best to you as well!

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback!

We’re happy to hear that everything was super fast and easy. We truly appreciate your support.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review!

We’re happy to hear that the process was easy and fast for you. We truly appreciate your support.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Fast

No problem with payment by Klarna

6 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that everything worked smoothly with your Klarna payment. We truly appreciate your support.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

simple and fast

13 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're glad everything worked smoothly for you. Have a great journey!

VignetteExpress Team

Rated 5 out of 5 stars

Fast delivery

No Problems

6 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! Happy to hear everything went through without any issues. Wishing you a pleasant trip!

VignetteExpress Team

Rated 5 out of 5 stars

We did not pay extra for the express…

We did not pay extra for the express service but felt like we received very fast, speedy service.

3 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're glad everything worked smoothly for you. Have a great journey!

VignetteExpress Team

Rated 5 out of 5 stars

Easy

Prompt and easy

13 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! Happy to hear everything was smooth and convenient. Wishing you a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Helpful service

Helpful service

5 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind words! We're pleased you found our service helpful. Have a safe and enjoyable trip!

VignetteExpress Team

Rated 5 out of 5 stars

perfect !

two minutes, two clicks and it`s done. PERFECT

12 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad the process was quick and effortless. Have a great journey!

VignetteExpress Team

Rated 5 out of 5 stars

extremely efficient

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

12 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything was handled quickly and smoothly, even without the additional option. Have a great trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything reached you so quickly and without any issues. Have a great journey!

VignetteExpress Team

Rated 5 out of 5 stars

Easy and simple handling

Easy and simple handling. There is no need to book an express service.

10 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're pleased that the process was straightforward and easy to follow. Our service is designed to offer additional support and convenience throughout the purchase.

VignetteExpress Team

Rated 5 out of 5 stars

Fast service

10 April 2026
Vignette Express logo

Reply from Vignette Express

Thanks for your feedback! We’re glad everything went quickly 😊

Vignette Express Team

Rated 5 out of 5 stars

easy website

10 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad you found our website easy to use 😊

Vignette Express Team

Rated 5 out of 5 stars

Simply process and fast.

Simply process and fast.
Modern Country .

2 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're glad the process was simple and fast 😊

Vignette Express Team

Rated 5 out of 5 stars

Easy online

Easy and fast

2 April 2026
Vignette Express logo

Reply from Vignette Express

We appreciate your feedback! Glad everything was quick and hassle-free. Looking forward to helping you again on your next trip 🚗

Vignette Express Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look