Vignette Express Reviews 2,164

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 999 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often receiving their vignettes within minutes. People find the process of purchasing a vignette online to be very easy, convenient, and user-friendly, with many appreciating the clear and intuitive website. The overall sentiment highlights a positive customer experience due to the quick response times and smooth operation. However, some people were dissatisfied with the pricing, noting that the service charges significantly more than the official government websites for vignettes. Reviewers frequently mention paying extra fees for services that are inherently fast due to their digital nature, such as express delivery. While the website is generally considered easy to use, there is some ambiguity regarding its clarity, with a few customers feeling that the pricing structure could be more transparent.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently highlight the... See more

Service

Customers had positive experiences with service, often praising its speed and efficiency. Many reviewers... See more

Price

Consumers express significant dissatisfaction with the pricing, often finding it to be expensive and... See more

Website

People report ambiguous experiences with the website. Many customers praise its user-friendliness, intuitive... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the speed of service, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You were trying to get additional money from me for faster issue of vignette, although it came pretty fast. Classic way of trying to get money out of the customer.

Company replied

Rated 4 out of 5 stars

There are many sites about purchasing the vignette and they all differ in price. I purchased the vignette very easily, you fill out the form and pay, 2 minutes and you receive the vignette

Company replied

Rated 5 out of 5 stars

Easy to sign up and ultra-fast delivery. I signed up for the 'vignette' while approaching the highway and after I realized I had forgotten to book it in advance. The process was really simple, and t... See more

Company replied

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very easy to do online pricing is well…

Very easy to do online pricing is well laid out i new exactly how much i had to pay happy with the service Thank you

8 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your detailed feedback! It’s great to hear that the pricing was clear and the process straightforward. We’d be delighted to assist you again in the future 🚗

Vignette Express Team

Rated 5 out of 5 stars

Absolutely easy to use

Absolutely easy to use, relatively inexpensive and confirmation of activation within 10 minutes :)
Great service!

9 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback! We're really happy to hear the process was smooth and the activation so quick. Hope to see you again on your next journey 🚗

Vignette Express Team

Rated 1 out of 5 stars

Express service scam

It is horrible to ask for an express fee for a digital service. I feel scammed. I want to sue you for this. It is in the nature of a digital service to be fast. It you extorted money for it.

9 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We understand your concerns – we operate as an independent service provider offering a registration service, and all pricing, including optional express handling, is clearly presented before purchase. Our goal is to provide support and convenience throughout the process.

VignetteExpress Team

Rated 5 out of 5 stars

Easy Site Navigation!

Just being able to navigate site in English was nice….my German is ok but I sometimes make mistakes!

9 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! We’re happy to hear that using the site in English made everything easier for you 😊 Don’t worry about language mistakes — we’re always here to make the process simple for you. We look forward to seeing you again on your next trip 🚗

Vignette Express Team

Rated 1 out of 5 stars

I do not se the viniete

I do not se the viniete. Only the order confirmation and the payment.

9 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your message.

Please check your email inbox (including spam/junk folder), as the vignette document may have been filtered there.

If you still cannot find it, please contact us and provide your order details, and we will resend it to you immediately.

We’re happy to help you further.

Vignette Express Team

Rated 5 out of 5 stars

All is ok ok ok

1 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! 😊 Glad to hear everything went smoothly. We’d be happy to help you again on your next trip 🚗

Vignette Express Team

Rated 5 out of 5 stars

No effort to get it

No effort to get it. And all went perfectly.

1 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! 😊 We’re really glad to hear everything went perfectly and without any effort. We look forward to helping you again on your next journey 🚗

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! 😊 We’re glad to hear you received your vignette very quickly. We look forward to assisting you again on your next trip 🚗

Vignette Express Team

Rated 5 out of 5 stars

I had a great experience purchasing a…

I had a great experience purchasing a vignette online from this company. The process was extremely easy and user-friendly, and everything worked perfectly.

Right after completing my order, I received the confirmation, the vignette, and the receipt almost instantly. The speed and efficiency were truly impressive.

I am very satisfied with the service and would definitely recommend it to others!

8 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your wonderful feedback! 😊 We’re delighted to hear that the process was easy, fast, and seamless for you, and that everything arrived instantly after your order.

Your recommendation means a lot to us. We look forward to supporting you again on your next journey 🚗

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! 😊 We’re happy to hear you found our service fast and reliable. We look forward to assisting you again on your next trip 🚗

Vignette Express Team

Rated 5 out of 5 stars

Pratical.Fast.

It was safe and fast. Thank you

7 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy everything went smoothly and felt reliable. Have a great trip ahead!

VignetteExpress Team

Rated 5 out of 5 stars

Easy and quick process

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within 3 minutes. So I think the entire process took less than 10 minutes.

7 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your experience! We're glad the process was efficient and everything was completed without delay. Wishing you a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Had the vignet within 5 minutes

Had the vignet within 5 minutes. Easy website.

7 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! 😊

We’re happy to hear you received your vignette within 5 minutes and found our website easy to use—that’s exactly what we aim for.

Safe travels! 🚗
— Vignette Express Team

Rated 5 out of 5 stars

Very fast an easy to buy

Very easy to understand and quick preparation.

6 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! 😊

We’re delighted to hear the process was clear and quick. We’ll be happy to assist you again on your next trip—see you soon!

Safe travels! 🚗
— Vignette Express Team

Rated 5 out of 5 stars

Perfect easy and fast booking and receiving

I got my Vignette within some few minutes. It was very easy to book and everything worked fine. Thanks

4 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you! We're happy you had a great experience and appreciated the quick response. Have a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Great job

Very quick response. Great experience!

3 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you! We're happy you had a great experience and appreciated the quick response. Have a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

I thought it world come faster

I thought it world come faster. But the time i asked myself, did i get it already, it was in my email. Amazing;)

25 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're glad everything arrived in time and worked out well in the end. Have a great trip!

VignetteExpress Team

Rated 5 out of 5 stars

Easy access

2 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you! We're happy to hear everything was simple and easy to access. Have a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Good experience and easy to use.

Good experience and easy to use.

3 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you! We're happy to hear everything was simple and easy to access. Have a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Fast and easy

3 April 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your feedback. We’re glad to hear that you found our service fast and easy.

We hope to assist you again in the future!

Kind regards,
Vignette Express Team

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