Vignette Express Reviews 2,405

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 977 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the speed and efficiency of the service, noting that documents were issued and confirmed very quickly, often within minutes. Many found the process extremely easy and user-friendly, appreciating the clear and manageable website interface. The overall service is described as excellent, with people expressing high satisfaction and a willingness to recommend it to others. However, some people were dissatisfied with the pricing, finding the processing fees excessive compared to the actual cost of the vignette. Reviewers also mentioned concerns about extra charges for faster service, considering it unnecessary for a digital product that is inherently quick.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the quick and straightforward... See more

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and professionalism.... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising its clean, understandable, and... See more

Price

Customers express significant dissatisfaction with the pricing, often finding it excessively high compared to... See more

Response time

Clients share positive opinions on response time, consistently praising the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

Document very easy to complète. Réponse in 2mn.Electronic system very practice.No paperasse needed. Registered less in 5mn .

Company replied

Rated 5 out of 5 stars

Ordered a hour or so before we needed it. Just wish you could buy a 1 day Vignette. We have driven through Slovenia twice and only needed a 1 day ticket each time.

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Pretty fed up about this

Pretty fed up about this. Searched up the official Czech website for a vignette but in my focus accidentally clicked on the website of vignette.express and paid an extra 12.60 eur processing fees on an otherwise 12.40 vignette. Annoying as heck, just 12 bucks but its so dirty and annoying. The rest was they provide a good service but it's just unnecessary! Don't buy it here, buy yourself a nice ice cream with the 12.60.

26 June 2026
Unprompted review
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We're sorry to hear that your experience did not meet your expectations. Our website is an independent service provider, and the total price, including our processing and support fee, is clearly displayed before payment so customers can make an informed decision before completing their purchase.

Our service includes order processing, customer support, assistance with changes where permitted, and support before and after purchase. We appreciate your comments and will continue working to make our service as clear and transparent as possible.

We wish you safe travels.

VignetteExpress Team

Rated 5 out of 5 stars

Very quick

Very quick. Easy to do.

19 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're pleased to hear that you found the process quick and easy. We appreciate your feedback and hope to assist you again on your future travels.

Vignette Express Team

Rated 1 out of 5 stars

Processing fee too expensive

Processing fee too expensive, on the verge od deceipt

Updated after Vignette Express reply:
I do not belive you are sorry for charging 20e on top od Vignette price of 16e for nothing, for “processing”. My fault…

For all readers: DO NOT by via them - bia vis official site and save money

17 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We are sorry to hear that you were dissatisfied with our service. The total price, including our processing and support fee, is displayed before payment and must be accepted by the customer before the order is completed.

We continuously work to provide fast processing, multilingual customer support, and assistance throughout the validity period of the vignette.

We appreciate your feedback and wish you safe travels.

VignetteExpress Team

Rated 5 out of 5 stars

It's fast, and I'm grateful

I'm happy for that services

16 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your kind words! We are happy to hear that you were satisfied with our service. Your feedback means a lot to us. We wish you many safe and enjoyable trips ahead.

VignetteExpress Team

Rated 5 out of 5 stars

Excelent service

13 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We are delighted to hear that you had an excellent experience with our service. We wish you a pleasant journey and hope to assist you again in the future.

VignetteExpress Team

Rated 5 out of 5 stars

I bought the vignette very easily…

I bought the vignette very easily online and received it within a couple of minutes.

15 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! We are pleased to hear that the ordering process was easy and that you received your vignette so quickly. Have a great trip and thank you for choosing VignetteExpress.

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're delighted to hear that obtaining your vignette was quick and easy. Making the process as simple and convenient as possible for our customers is always our goal.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Quick and easy.

13 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're pleased to hear that you found the process quick and easy. We appreciate your feedback and are glad we could provide a smooth experience.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Quick and straight forward…

Quick and straight forward registration. Vignette issued within a couple minutes.

13 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're happy to hear that you found the registration process quick and straightforward, and that your vignette was issued within just a few minutes. Providing a fast and seamless service is what we strive for.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Everything was just perfect!

Everything was just perfect!

13 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that everything was perfect. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Everything was perfect

Fast and perfect

13 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're delighted to hear that you found our service fast and perfect. We appreciate your feedback and are pleased that we could meet your expectations.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

easy to handle

easy to handle
fast in answering / responding

12 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We are pleased to hear that you found the process easy to handle and that our team responded quickly to your inquiries. We appreciate your feedback and are glad we could assist you.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review!

We are delighted to hear that you were satisfied with our service. Your feedback means a lot to us and motivates our team to continue providing the best possible customer experience.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're pleased to hear that you found our service easy, fast and efficient. We wish you a safe and enjoyable journey.

VignetteExpress Team

Rated 5 out of 5 stars

Very fast

Very fast! Everything on line and good support.

16 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad to hear that the process was fast and that you were satisfied with our support. Have a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

No Problem at all and very quick.

No Problem at all and very quick.
For me a perfect service.

15 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're delighted to hear that everything went smoothly and that you found the service quick and efficient. Have a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Easy and quick

8 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're pleased to hear that the process was easy and quick. Have a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Quick delivery.

Quick delivery.
We should increase our Swiss vignette

16 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad to hear that your vignette was delivered quickly. We wish you a safe and enjoyable journey.

VignetteExpress Team

Rated 5 out of 5 stars

Ordered a hour or so before we needed…

Ordered a hour or so before we needed it. Just wish you could buy a 1 day Vignette. We have driven through Slovenia twice and only needed a 1 day ticket each time.

15 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review and for choosing our service!

We're glad to hear that you were able to obtain your vignette quickly when you needed it. We understand your wish for a 1-day vignette, especially for short transit journeys through Slovenia. Unfortunately, the available vignette durations are determined by the national toll authorities, and we can only offer the options officially provided.

We appreciate your feedback and hope to assist you again on your future travels.

Vignette Express Team

Rated 5 out of 5 stars

It was quick.

9 June 2026
Vignette Express logo

Reply from Vignette Express

It was quick.


Thank you for your review!

We're pleased to hear that the process was quick and straightforward for you. Providing a fast and convenient service is something we continuously strive for.

Thank you for your trust, and we wish you a pleasant journey!

Vignette Express Team

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