Vignette Express Reviews 2,147

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 999 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often receiving their vignettes within minutes. People find the process of purchasing a vignette online to be very easy, convenient, and user-friendly, with many appreciating the clear and intuitive website. The overall sentiment highlights a positive customer experience due to the quick response times and smooth operation. However, some people were dissatisfied with the pricing, noting that the service charges significantly more than the official government websites for vignettes. Reviewers frequently mention paying extra fees for services that are inherently fast due to their digital nature, such as express delivery. While the website is generally considered easy to use, there is some ambiguity regarding its clarity, with a few customers feeling that the pricing structure could be more transparent.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently highlight the... See more

Service

Customers had positive experiences with service, often praising its speed and efficiency. Many reviewers... See more

Price

Consumers express significant dissatisfaction with the pricing, often finding it to be expensive and... See more

Website

People report ambiguous experiences with the website. Many customers praise its user-friendliness, intuitive... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the speed of service, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You were trying to get additional money from me for faster issue of vignette, although it came pretty fast. Classic way of trying to get money out of the customer.

Company replied

Rated 4 out of 5 stars

There are many sites about purchasing the vignette and they all differ in price. I purchased the vignette very easily, you fill out the form and pay, 2 minutes and you receive the vignette

Company replied

Rated 5 out of 5 stars

Easy to sign up and ultra-fast delivery. I signed up for the 'vignette' while approaching the highway and after I realized I had forgotten to book it in advance. The process was really simple, and t... See more

Company replied

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

very easy and quick

very easy and quick to book

13 April 2026
Vignette Express logo

Reply from Vignette Express

Thanks for sharing your experience!

Great to hear the booking process felt smooth and quick—that’s exactly what we aim for.

Have a fantastic trip ahead! 🚗
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that ordering the pass went well for you. If you ever need assistance again, we’re happy to help.

Wishing you a safe and pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars

Fast and user friendly

Fast and user friendly

12 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found the process fast and user-friendly.

We appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars

It helped a lot and was stress relief…

It helped a lot and was stress relief the imediate response and the document so that i could enjoy my trip 🙏

12 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you so much for your kind words!

We’re really happy to hear that our quick response and the document helped make your trip more enjoyable and stress-free—that’s exactly what we aim for.

We truly appreciate your trust and wish you many more pleasant journeys! 🙏🚗
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found the order process uncomplicated.

We appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars

User-friendly

User-friendly, transparent, fast

11 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback!

We’re happy to hear that you found our service user-friendly, transparent, and fast.

We truly appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything was clear and easy to understand.
Have a great trip and enjoy the journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Perfect

Every step, FAQ, doubt was super clear, the confirmation was immediate

17 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything worked perfectly.
Have a great trip and enjoy your journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Everything ok

17 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy it was fast and easy for you.
Have a great trip and drive safe! 🚗
VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We appreciate your feedback.
Have a great trip and enjoy the journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Fast receive

Fast receive, friendful application, additional information for trip to Prague

10 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy everything was quick and helpful for your trip planning.
Have a great journey and enjoy your time in Prague! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Very fast service

Very fast service, we received vignette within 5 minutes

9 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're glad you received your vignette so quickly.
Have a great trip and enjoy the road ahead! 🚗
VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy to hear the process was convenient and smooth.
Have a great trip and enjoy the road ahead! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

The process was simple

The process was simple, straightforward and quick. Once completed, the vignette was issued immediately.

15 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy everything was clear and handled without any hassle. Wishing you a pleasant trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you! We truly appreciate your kind words. Have a great journey ahead!

VignetteExpress Team

Rated 5 out of 5 stars

It doesen´t get any faster.

The possibility to pay via PayPal would be nice!

14 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We appreciate your suggestion regarding PayPal as a payment option. We are continuously working to improve our services, and we will certainly take this into consideration.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Was ok!!

Was ok!!! All the best for you !!!

10 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback!

We’re glad to hear everything was okay. All the best to you as well!

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback!

We’re happy to hear that everything was super fast and easy. We truly appreciate your support.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review!

We’re happy to hear that the process was easy and fast for you. We truly appreciate your support.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Fast

No problem with payment by Klarna

6 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that everything worked smoothly with your Klarna payment. We truly appreciate your support.

Kind regards,
Vignette Express Team

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