Vignette Express Reviews 2,147

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 999 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often receiving their vignettes within minutes. People find the process of purchasing a vignette online to be very easy, convenient, and user-friendly, with many appreciating the clear and intuitive website. The overall sentiment highlights a positive customer experience due to the quick response times and smooth operation. However, some people were dissatisfied with the pricing, noting that the service charges significantly more than the official government websites for vignettes. Reviewers frequently mention paying extra fees for services that are inherently fast due to their digital nature, such as express delivery. While the website is generally considered easy to use, there is some ambiguity regarding its clarity, with a few customers feeling that the pricing structure could be more transparent.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently highlight the... See more

Service

Customers had positive experiences with service, often praising its speed and efficiency. Many reviewers... See more

Price

Consumers express significant dissatisfaction with the pricing, often finding it to be expensive and... See more

Website

People report ambiguous experiences with the website. Many customers praise its user-friendliness, intuitive... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the speed of service, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You were trying to get additional money from me for faster issue of vignette, although it came pretty fast. Classic way of trying to get money out of the customer.

Company replied

Rated 4 out of 5 stars

There are many sites about purchasing the vignette and they all differ in price. I purchased the vignette very easily, you fill out the form and pay, 2 minutes and you receive the vignette

Company replied

Rated 5 out of 5 stars

Easy to sign up and ultra-fast delivery. I signed up for the 'vignette' while approaching the highway and after I realized I had forgotten to book it in advance. The process was really simple, and t... See more

Company replied

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

quick & easy

quick & easy

1 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! Happy to hear everything was quick and easy.
Have a great trip and drive safe! 🚗
VignetteExpress Team

Rated 3 out of 5 stars

20 min waiting time with the express…

20 min waiting time with the express service (extra 6€). Not too bad, but in Austria we received it in a few seconds (without extra costs).

1 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad everything worked smoothly, even if it took a few extra minutes.
Have a great trip and enjoy the journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy everything was fast and convenient.
Have a great trip and enjoy the road ahead! 🚗
VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything was smooth and easy to use.
Have a great trip and enjoy your journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Easy process

22 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything was smooth and easy to complete.
Have a great trip and enjoy the journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

logistic

ok logistic

22 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! Happy to hear everything was clear and easy to follow.
Have a great trip and drive safe! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Fast and efficient

21 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy everything was fast and efficient.
Have a great trip and enjoy your journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Everything great

20 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad everything went smoothly. If you need any assistance in the future, feel free to reach out.
Vignette Express Team

Rated 1 out of 5 stars

I‘m sure there was no information…

I‘m sure there was no information concerning all feed, payments a.s.o.
Good for you, expensive for the customer.
That‘s it.

20 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. As an independent provider, our service fees and all costs are clearly shown before completing the purchase.
We appreciate your input and wish you a pleasant journey ahead. 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Easy going!

18 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! Happy to hear everything was easy and straightforward.
Have a great trip and drive safe! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Great fast service

Easy process, fast delivery

17 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything was fast and hassle-free from start to finish.
Have a great trip and enjoy the road ahead! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Everything was all right it was very…

Everything was all right it was very helpful to be able to make it sll online. Thanks

16 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy everything worked smoothly online.
Have a great trip and enjoy your journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

The transaction was quick.

The transaction was quick.

15 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! Happy to hear the whole process was fast and smooth.
Have a great trip and drive safe! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Easy to get

Easy to get and quick

22 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything was quick and easy to arrange.
Have a great trip and enjoy the journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

tops

toper topse

22 April 2026
Vignette Express logo

Reply from Vignette Express

Bedankt voor uw review! Fijn om te horen dat alles goed verlopen is.
Goede reis en veel plezier onderweg! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

reliable

simple, straightforward, fast, reliable

21 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! Happy to hear everything was simple and worked just as expected.
Have a great trip and drive safe! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

easy and fast

13 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found the process easy and fast.

We appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars

Website was easy to follow and receipt…

Website was easy to follow and receipt of confirmation was very quick

21 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found the website easy to follow and that the confirmation arrived quickly.

We appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found our service very fast and good.

We appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars

Easy and quick webpage which makes it…

Easy and quick webpage which makes it very easy to order and pay the vignette for several countries.

20 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback!

We’re happy to hear that you found our website easy to use and that ordering and paying for vignettes for multiple countries was quick and convenient.

We truly appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

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