vidaXL Reviews 

Everything perfect.This is my third one…

A product is as described, good quality, well packed. But it took a while for the delivery

Bought some shelves, and they are very poor quality (holes are pre-drilled, but once you assemble them, they do not allign nicely). Waste of 30 euros for shelves.
Pictures do not show real product. On the picture, the sides of the shelves where showing as uniform - but the "real" product had screws on the sides. And to cover those, in the package were stickers included. Which in the end, looks terrible, nothing like in the pictures on the website.

Fast delivery. Very good product

Igor 12345!

Super product, quick delivery

I did not receive package but you did send us questionnaire, instead it would be nice to contact me that package was received back to you and offer money refund with some explanation.

The order and delivery were completed within the promised timeframe, which I appreciated. However, the quality of the product was very disappointing. The entire item arrived in slats that required assembly, but many of the holes were drilled incorrectly, making assembly difficult and frustrating. Additionally, several slats were cut at an angle, which affected the final stability and appearance of the product. Overall, while the shipping was reliable, the poor craftsmanship really let the whole experience down.

I found what I needed, ordered, payed, and it came as promised on time. Good enough for me!

Satisfied with my purchase, that's why I continue buying your products!

Naručeno, ali nije poslano nema tracking number

I bought 6 beds, the problem started when I wanted to replace the beds as the size was not correct for my needs. I wanted to purchase a more expensive version and return the beds that were still in their original packaging. Thier service is non existing. There is a phone they don't answer, a chat button that doesn't work and emails that are atomatically replied with promise to call me back which never happened. I've been trying to get a reply from them for 7 days without any luck. Avoid this company as the moment you need some help with your order the help simply doesn't exist.
Update, after I wrote the negative review, my emails were finally answered by real human being. I was able to return the products, I paid for the shipment. It's pitty that only after bad review you are providing proper service. I have updated my review from 1 star to 3 stars. Hopefully in future you will have a more responsive customer service that doesn't require one week of emails to respond.

I bought a lot of furniture online. All the furniture that came was in a high degree of readiness, the sides and shelves had to be assembled. All the necessary tools were in the package. This box comes in parts like Lego bricks - each slat is separate, instead of the side panels that need to be assembled (the size of the package allows for this). In addition, you need to have a drill because not all the holes are drilled. For a nice look, you need to precisely place the slats at a distance of 6mm and drill the holes. Everything needs to be kept at a right angle. Maybe I would still put everything at an approximate distance if the slats were not of different lengths (type F varies by up to 5mm) and because of this it is not possible to assemble the slats nicely. Most of the slats are damaged and not completely painted. The baseboard is half painted.

Update: I was contacted by customer service who offered me a refund, which I was very pleasantly surprised by. This is commendable.

Everything was as expected, all ok.

It's all about ease of communication and simplicity of trade. I ordered and they delivered. Not much philosophy here.

Delivery. And quality

I have already shopped at VidaXL. The products are of very high quality. I am very satisfied. Orders are quickly processed and delivered to your home address.

Not too much communication, but j9b well done! Tnx

Well,I am glad from you box for Lp,and stand for speakers.
Very satisfied ...