Vickery Estate Agents Reviews 

788
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for providing exceptional support, professional guidance, and consistent communication throughout property sales and purchases. Reviewers emphasize that team members are always available to answer questions and keep them fully updated at every single stage. Though some reviewers noted occasional challenges and hurdles during the transaction process, agents worked tirelessly to resolve them successfully. People highlighted that team members remained responsive, helpful, and reassuring even when faced with difficult circumstances involving solicitors. Overall, consumers deeply appreciate the reliable dedication provided by the team from the beginning to the final completion.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising team members for their... See more

Service

Customers expressed great satisfaction, noting that the team provided a professional, quick response and kept... See more

Customer service

Consumers find customer service to be positive, highlighting consistent communication and helpful guidance... See more

Response time

Clients share positive opinions on response time, frequently highlighting that reviewers are kept informed at... See more

User experience

Reviewers highlight positive aspects of user experience, noting that agents are exceptionally friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant service and support from Vickery! Edward on the estate agent side and Vidya and Lorraine on the solicitor side have provided an outstanding service. Wouldn’t use any other company... See more

Company replied

Rated 5 out of 5 stars

We have just brought our first home and Jordan was was beyond fantastic within this process. We ran into quite a few delays (not with the estate agents) and Jordan went above and beyond to try and g... See more

Rated 5 out of 5 stars

Thank you so much To Edward at Vickery Estate Agents in Camberley. His support throughout the process has been incredible. I really appreciated his consistent communication and openness about what was... See more

Rated 5 out of 5 stars

From start to finish, the team at Vickery in Fleet went above and beyond to support us through both the sale of our old home and the purchase of our new one. Jordan and Sarah were exceptional - friend... See more

Company replied


Company details

  1. Real Estate Agency

Information provided by various external sources

Vickery and Company are leading Letting and Estate Agents in Camberley, Farnborough, Fleet, Frimley, Lightwater, Westend, and Bagshot. Visit our website today to book a free market appraisal


Contact info

4.9

Excellent

TrustScore 5 out of 5

788 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(788)

85 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

The Vickery team were very efficient in the sales process and Toby was excellent throughout in keeping us and all parties informed.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Proactive sales experience

In the end I didnt purchase or sell a property through Vickery, but i was on their mailing list and they did contact me about a couple of properties. Ryan struck the right balance between keeping me informed about properties and asking how my sale / search was going without feeling like I was being harassed. I'd consider using their services in the future

1 May 2026
Unprompted review
Rated 5 out of 5 stars

The best level of service and communication

Fantastic support and service from Lewis at the Camberley branch from start to finish. Although the process turned out to be far more complicated than I had initially hoped, Lewis handled everything with professionalism, patience, and genuine care throughout.

What really stood out was his attention to detail, thorough due diligence, and the consistent communication at every stage. The regular updates and touch points made a stressful situation much easier to manage and gave me confidence that everything was being handled properly. Nothing ever felt like too much trouble, and Lewis was always approachable, responsive, and willing to go the extra mile to help.

It’s rare to come across such a high level of customer service these days, and both Lewis and his team should be recognised for the excellent experience they provided. I would highly recommend Lewis and the Camberley team to anyone looking for knowledgeable, reliable, and supportive service.

A huge thank you to Lewis and the team for helping me find my dream forever home.

22 May 2026
Unprompted review
Rated 4 out of 5 stars

Toby from Vickery’s kept us informed at…

Toby from Vickery’s kept us informed at every stage of the sale of our house. At the outset, the team explained how they planned to market the house and benchmarked it against recent sales. The marketing led to multiple viewings over a couple of weeks which led to a quick sale. Whilst we did not achieve our asking price we did get certainty through a well managed sale.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

We had an excellent experience with Vickery. During testing and frustrating chain complications Lewis and the team kept us informed and were extremely professional and empathetic. We would not hesitate to recommend Vickery, in fact we already have.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

We purchased a property through Vickery, and have been very happy with Jordan & the team's service. They kept us well informed, and Jordan went above and beyond to ensure we got to exchange & completion despite numerous challenges. Thank you Jordan!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Vickery and Co provided a professional…

Vickery and Co provided a professional and supportive experience for our recent move from Lightwater. We chose Vickery and Co for a number of reasons including the fixed fee inclusive of conveyancing for our sale. The staff communicated well throughout and kept us informed. There was a review process that was helpful which led directly to finding a buyer in good time. Overall we are delighted with the service provided. Thank you to all at Vickery and Co.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly Professional

Toby was the first agent I met at Vickery's and is ultimately the reason i have continued to pursue a long term relationship with the agency.

Like the others i have met since, Toby is highly professional and seeks to serve and support buyers and sellers to the best of his ability.

Since my first viewing i have been provided with opportunities that match the types of properties i am searching for, which as an investor, is incredibly important in such a competitive market.

Looking forward to continuing our growing relationship.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service form Edward at…

Excellent service form Edward at Vickery - He kept us posted all the way through the sale process, not just Edward anyone I spoke to in Vickery were super polite and helpful and kept us posted through the purchase of our property - 100% recommend. Thanks for all your support and service - Bilal and Anam

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Vickery - Best Estate Agents to look after us!

I couldn't have asked for a more professional, kind, knowledgeable team to look after our sale. Toby Williams in Lightwater was brilliant all the way with everything, helped by Ethan and the rest of the team. We had a long sale with five buyers at the asking price over a period of ten months, which must be a record for them, and every week we were updated with where we were even when there was bad news - we just couldn't have asked for a better service. Toby - thank you so much for all your help!

27 March 2026
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Thank you Angie for taking the time to leave this lovely five star review. It was a pleasure to act for you, and we are delighted to have been able to achieve the desired outcome.

We wish you all the best for the future.

Kind Regards
Toby Williams - Manager

Rated 5 out of 5 stars

Great Service

Toby has been so attentive with us, very patient and understanding.
I would choose Vickery Estate Agents again due to this high level of service.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Help from Edward

Edward was particularly helpful assisting me in a sale of a property. Throughout the whole process, he kept me appraised on the events and was always available when i had questions or concerns.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

We’ve had several viewings with Vickery…

We’ve had several viewings with Vickery and their agents have always been professional and very knowledgeable about each house. Toby in particular was on top of all of the details and seemed to anticipate our questions! We really felt as though the agents knew the properties and came prepared- which hasn’t always been our experience with other agents. Thank you!

14 March 2026
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Thank you for taking the time to leave this great review for Toby!

Kind regards,

Lewis Careford - Client Manager

Rated 5 out of 5 stars

Absolutely brilliant!!

Absolutely brilliant service and support from Vickery! Edward on the estate agent side and Vidya and Lorraine on the solicitor side have provided an outstanding service. Wouldn’t use any other company to sell my property. Can’t thank them enough for all they have done to make sure we were kept up to date at every step of our sale and onward purchase, providing advice and guidance all the way through. Fantastic!

12 March 2026
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Gemma,

It is a joy to read such kind words and comments in relation to your experience with myself, Vidya and Lorraine.

We are all thoroughly delighted for yourself and the family.

We wish you all every success in the future.

Kindest regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

From the very first time I called…

From the very first time I called Vickery and spoke with Edward Whitaker, all the way to exchanging contracts, I couldn't be more impressed with the professionalism, diligence, and good humour with which we were supported through the process of buying a house. Edward took initiative to chase up and down our chain, making sure everyone was informed of where things were in the process and flagging any issues that need to be resolved. He is a superstar and a credit to his profession, I can't speak highly enough of him, I'd give 10 stars if I could!

12 March 2026
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Pav,

Thank you for taking the time to leave myself this thoughtful, five star review.

It has been a joy to have been able to work with yourself, the family and find you your new home!

I wish you all the very best in the future.

Kindest regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Proactive, Professional, and a Sale in Just 9 Weeks!

I am delighted with the service I received from the team. From the outset, they were incredibly proactive, generating a high volume of viewings. Once we aligned the price with market conditions, the property sold very quickly.

What really set them apart was the post-sale support. Special thanks to Edward and the team for their tireless efforts after the offer was accepted; their weekly updates were invaluable, and they were instrumental in pushing the entire chain forward. This proactive approach led to an exchange of contracts in just 9 weeks. Highly recommended!

5 March 2026
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Dave,

We are very grateful for you taking the time to leave myself and the team this review.

It has been a pleasure to act for you both and we look forward to being in touch on the day of completion!

Kind regards,

Edward Whitaker - Manager

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