Vickery Estate Agents Reviews 

781
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for providing exceptional support, professional guidance, and consistent communication throughout property sales and purchases. Reviewers emphasize that team members are always available to answer questions and keep them fully updated at every single stage. Though some reviewers noted occasional challenges and hurdles during the transaction process, agents worked tirelessly to resolve them successfully. People highlighted that team members remained responsive, helpful, and reassuring even when faced with difficult circumstances involving solicitors. Overall, consumers deeply appreciate the reliable dedication provided by the team from the beginning to the final completion.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the team's exceptional dedication,... See more

Service

Reviewers highlight positive aspects of service, expressing deep appreciation for the prompt and professional... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive support agents... See more

Response time

Users describe positive interactions with response time, frequently highlighting that reviewers are always... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that agents are friendly, easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant service and support from Vickery! Edward on the estate agent side and Vidya and Lorraine on the solicitor side have provided an outstanding service. Wouldn’t use any other company... See more

Company replied

Rated 5 out of 5 stars

We have just brought our first home and Jordan was was beyond fantastic within this process. We ran into quite a few delays (not with the estate agents) and Jordan went above and beyond to try and g... See more

Rated 5 out of 5 stars

Thank you so much To Edward at Vickery Estate Agents in Camberley. His support throughout the process has been incredible. I really appreciated his consistent communication and openness about what was... See more

Rated 5 out of 5 stars

From start to finish, the team at Vickery in Fleet went above and beyond to support us through both the sale of our old home and the purchase of our new one. Jordan and Sarah were exceptional - friend... See more

Company replied


Company details

  1. Real Estate Agency

Information provided by various external sources

Vickery and Company are leading Letting and Estate Agents in Camberley, Farnborough, Fleet, Frimley, Lightwater, Westend, and Bagshot. Visit our website today to book a free market appraisal


Contact info

4.9

Excellent

TrustScore 5 out of 5

781 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(781)

90 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Toby is amazing !!!!!

We met Toby yesterday, and he showed us two properties. He was friendly, professional, and very knowledgeable. He answered all of our questions honestly and gave us plenty of time to look around without any pressure. He made the viewings relaxed and enjoyable. Thank you, Toby, for all your help.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Toby from the Camberley Branch is fantastic. He’s very responsive and accommodating to our preferences!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience

We have had a great experience with Vickery so far on the purchase of our first home. They have been great with communication and keeping up updated throughout the process, keeping us informed of any changes to additional bids being put in. We were thrilled to have such a quick response once having our offer accepted and we're looking forward to continuing to work with them throughout this process.

We have worked with Lewis and Toby in particular.

Toby was great showing us round the house and was very friendly and informative with all the questions we had whilst viewing. He has kept us informed throughout and never been too busy to answer our calls and queries following on from the viewing and really helped push us through with the seller to offer confirmation.

Paperwork has come through promptly so that we can hopefully make the process as seamless and as speedy as possible.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Victory thanks to Vickery

They are very professional and efficient. We are moving from Scotland to Surrey but, despite the different systems, Vickery kept us up to date with almost weekly calls and dealt effectively with all the problems. Oliver was particularly helpful but Toby and all his staff deserve credit. I thoroughly recommend them.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Simply the best

Simply the best. Vickery are a shining light among estate agents. I received appraisals from several estate agents but Vickery come out miles ahead in all respects. Throughout the sale of my flat, they hit every mark. I was really impressed with their local knowledge, passion and professionalism.

I think the key to a good agent is managing expectations. The manager, Lewis was excellent at managing my expectations, which built trust and showed accountability. The best estate agency experience I've ever had, by far. Thank you.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Rental

Toby @ Vickery estate agents in Camberley helped us secure a rental house very quickly as we only had 10 days before completing on our house sale, he guided us throughout the process which was so helpful as we have not rented before.
Highly recommend, thank you Toby

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Estate Agents

Jordan and the whole team at Vickery were amazing when we sold our house. We bought the property through them 5 years ago and were so happy with our purchase journey that we went straight to them to sell the house as well. I'd highly recommend Vickery to anyone looking to buy or sell a house - they are fantastic at communication and the whole process was made so much easier through them. Thank you Jordan and the team at Vickery!

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Vickery branch in Camberley…

I used the Vickery branch in Camberley to sell my parents property. The service was professional throughout and I was kept informed at every stage. After the first sale fell through due to a break in the chain further down, Vickery's ( Richard Orne) responded quickly and efficiently and a buyer was found two weeks later after an open day viewing. I would recommend the team at the camberley branch and would use them again.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Vickery handled the sale of our property and the experience could not have been better. Initially led by Edward and subsequently Lewis, we were kept fully informed on developments and viewings with a regular call each week to discuss.
A nice touch was the selling team visited our property at the beginning of the marketing period so they were familiar with our house when undertaking viewings.
After the property was sold (STC) we were also kept up to date with all relevant details pertaining to the sale.
We used their All-in-One package in conjunction with Specialist Property Lawyers which worked extremely well.
Many Thanks to all involved in the sale at the Camberley branch.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Thank you to all the staff at Vickerys…

Thank you to all the staff at Vickerys for their professional approach to the sale of my late mother’s house. You all made the process as easy as possible and were respectful and thoughtful to us as a family. I would especially like to thank Toby for his regular updates . I felt well informed at all stages of the process.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

A difficult sale made easy by the…

A difficult sale made easy by the attention to detail and efforts of Vickery's staff over several months. Particular praise to Lewis Careford, for his unstinting enthusiasm and pragmatic advise .He definitely worked his 'nuts' off.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Vickery…

We had a great experience with Vickery from start to finish. The pictures they took of the house were great and that meant we had lots of interest through the door. Toby Horne handled our sale and was amazing at keeping us up to date each week and chasing what needed to be chased. Can’t recommend enough.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The Vickery team were very efficient in the sales process and Toby was excellent throughout in keeping us and all parties informed.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Proactive sales experience

In the end I didnt purchase or sell a property through Vickery, but i was on their mailing list and they did contact me about a couple of properties. Ryan struck the right balance between keeping me informed about properties and asking how my sale / search was going without feeling like I was being harassed. I'd consider using their services in the future

1 May 2026
Unprompted review
Rated 5 out of 5 stars

The best level of service and communication

Fantastic support and service from Lewis at the Camberley branch from start to finish. Although the process turned out to be far more complicated than I had initially hoped, Lewis handled everything with professionalism, patience, and genuine care throughout.

What really stood out was his attention to detail, thorough due diligence, and the consistent communication at every stage. The regular updates and touch points made a stressful situation much easier to manage and gave me confidence that everything was being handled properly. Nothing ever felt like too much trouble, and Lewis was always approachable, responsive, and willing to go the extra mile to help.

It’s rare to come across such a high level of customer service these days, and both Lewis and his team should be recognised for the excellent experience they provided. I would highly recommend Lewis and the Camberley team to anyone looking for knowledgeable, reliable, and supportive service.

A huge thank you to Lewis and the team for helping me find my dream forever home.

22 May 2026
Unprompted review
Rated 4 out of 5 stars

Toby from Vickery’s kept us informed at…

Toby from Vickery’s kept us informed at every stage of the sale of our house. At the outset, the team explained how they planned to market the house and benchmarked it against recent sales. The marketing led to multiple viewings over a couple of weeks which led to a quick sale. Whilst we did not achieve our asking price we did get certainty through a well managed sale.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

We had an excellent experience with Vickery. During testing and frustrating chain complications Lewis and the team kept us informed and were extremely professional and empathetic. We would not hesitate to recommend Vickery, in fact we already have.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

We purchased a property through Vickery, and have been very happy with Jordan & the team's service. They kept us well informed, and Jordan went above and beyond to ensure we got to exchange & completion despite numerous challenges. Thank you Jordan!

28 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look