Clear and concise info, helped me make my payment while making sure to explain everything, even down to the same day transaction fee. Extremely proficient and fast customer server. Extremely nice staf... See more
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Review summary
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I spoke to a customer service yesterday to advise that I never received the initial card....but when I called the 844 number...they activated the card...so I called Customer service to find out if th... See more
my concerns about my payment due date was handled professional, courteous, patient by the CSR /no call on hold in giving me information I needed to know. Thank you!
Christine from Customer Service was professional, personable, friendly and caring. She helped me change my password for future logins and make a payment over the phone. She is a great asset to your co... See more
Company details
About Verve Mastercard®
Information provided by various external sources
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Contact info
United States
- (866) 449-4514
- vervecardinfo.com
4.8
Excellent
10K reviews
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The agent was professional and guided…
The agent was professional and guided me through the process paying online with ease and patience...
4 June 2026
Great service!
4 June 2026
The kindness and consideration that the…
The kindness and consideration that the representative gave me .Very helpful .
2 June 2026
I love my Verve card
I love my Verve card. It helps me build credit and I can always rely on it. The customer service is amazing and the agents are professionals.
3 June 2026
Can't use Verve in an ATM for 95 days
Ok so I was offered a Verve Card through Kikoff. I was a little reluctant to accept it, so I read through the fees, annual fees, percentage rate and so forth. I decided I would to help me rebuild my credit. Unfortunately I didnt read all the small print, my mistake. After I got my card in the mail, I went out to celebrate, LOL so I went to the ATM and wasn't able to take a money out. After calling and talking to them it appears I have to wait 95 days before I can use it at an ATM. To say I am frustrated is an understatement. I have never had a credit credit card where I had to wait to use the ATM
23 May 2026
Unprompted review
You made making my payment very easy…
You made making my payment very easy and the person taking my payment was very perfesional and kind
3 June 2026
I got outstanding service from Krizza…
I got outstanding service from Krizza who was very pleasant. Great attitude!!! Answered all my questions!!! Thank you so much, Micki M.
3 June 2026
The customer service answer the phone…
The customer service answer the phone very polite. Answer all my question I had.And most all correct the problem I had.
3 June 2026
I always get excellent and polite…
I always get excellent and polite customer service Representatives. They really know their job. They make the customer feel satisfied.
3 June 2026
Professional kindness impeccable service
Professional kindness, understanding, knowledgeable Patient, and caring Great customer service
1 June 2026
Horrible Company
Do not do business with I got this card to help build credit. I made all payments on time and paid the balance off as well. They turned my card off and said I made late payments and wanted me to get a release note from my bank the payments were made. When clearly my statements show payments on time and typically well in advance of the due dates and more than the minimum payment due. Their customer service is terrible and just a bad all around company to deal with. Proceed with extreme caution will not do business with them again. I closed my account there are many other companies I would rather do business with.
2 June 2026
Unprompted review
Great customer service supper friendly…
Great customer service supper friendly answered all my questions and was very quick on a answering my needs.
2 June 2026
50.00 came out of payment taking out to early overdraft fee 35.00 out of my bank I feel you all need to refund my bankmy account I was…
50.00 came out of my account I was charged ,35.00 overdraft fee she said you all dint ta my e June 1dt payment I called bank and you did wasn't due till 8th I like to have you all refund my overdraft fee wasn't my fault keep the 50.0 for the ,8th payment.Sorry this was wrong
2 June 2026
Great service
This is my first time being a Verve Customer. Upon checking it was not told that payments have to be paid by 5pm
So I was charged a late fee. The customer service rep was able to give me credit for the late fee and I thought that was nice.thank you for all you do
2 June 2026
woman was very helpful and never got…
woman was very helpful and never got aggravated but seemed like she truly enjoyed her job. inlike some who are not as oleasant. certainly a star forbyour company
2 June 2026
I would recommend the young man I…
I would recommend the young man I talked with be promoted to store manager! He has more common sense on handling procurement than the CEO of Walmart! SERIOUSLY YOU GUYS HAVE A CAT!
2 June 2026
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