Clear and concise info, helped me make my payment while making sure to explain everything, even down to the same day transaction fee. Extremely proficient and fast customer server. Extremely nice staf... See more
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Company details
About Verve Mastercard®
Information provided by various external sources
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Contact info
United States
- (866) 449-4514
- vervecardinfo.com
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They had me activate my card two weeks…
They had me activate my card two weeks ago and I haven't received anything from them in a month of waiting for my card. The activation of a non existent card is a scam!! I called them and they said wait another week..... Two weeks now and Nothing. I am sure they never sent anything to me but the activation request to lock in the annual fee of 150 dollars!!!!! Now I'm in debt for a card that never comes in. Fraud and deception PERIOD
Excellent customer service skills
He was very helpful and answered all our questions politely and professional
The representative was very helpful in…
The representative was very helpful in explaining everything
I was in the hospital and late on my…
I was in the hospital and late on my payment. I told them I was incoherent and told them, I will call them when coherent
Not only were they understanding, they made
my payment of the phone easily even though I still hospitalized. And did not have my card.
Very polite and helpful
Katheryn came through!!!
I have had this account for a while. I was never able to make a payment online, which I tried sooo many times. Each time I had to call and was always charged that $5.95 just to pay over the phone (which is a huge financial inconvenience). Today, Katheryn gave me the correct payment site and stayed on the line to ensure that I was able to pull it up. IT WORKED!!! I had never been able to make a payment, for all the time that I called. I was never given the payment site before Katheryn helped me with it. She was wonderful and understanding. She is a gem to your company, and I can now utilize the correct site.
The experience is always professional,
The experience is always professional,. knowledgeable and efficient.
My lady was so kind
My lady was so kind, and professional. She took the time to walk through the app to guide me and provided everything I needed! Excellent service!
Real human customer service at its best
The customer service rep was friendly, helpful, and above all, patient in helping me get my account registered correctly. It's very nice to be able to speak with a real person. Thanks.
Did an amazing job
Did an amazing job, very polite, knowledgeable and got me on and off the phone, which I love. Definitely a great representative for your company
Great card!!!!
Great new card, you can easily get your credit limit raised if you just pay on time for the first few months 👍 😀
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