Maia Cacao Reviews 99

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its quality and effectiveness, noting benefits such as improved circulation, increased energy, and better sleep. Many people appreciate the taste, describing it as delicious, smooth, and a great addition to coffee or smoothies. Consumers are also happy with the product's organic nature and lack of sugar. However, some people were dissatisfied with their order experience, mentioning issues like not receiving products, receiving incorrect items, or having orders double-charged. A few other people also felt that the customer service was unhelpful, particularly when dealing with product issues like curdling or return requests.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praise its taste, describing it as... See more

Quality

Clients share positive opinions on quality, praising the rich, smooth taste of the cacao and its ease of use... See more

Order

People report ambiguous experiences with order. While some customers praise quick and easy ordering and... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the... See more

User experience

Reviewers mention ambiguous feedback about user experience. Many customers report positive experiences,... See more

Based on these reviews

Rated 4 out of 5 stars

My experience with this company and its Cacao product was GREAT. The product worked for me .I am 75 years old with minimal health challenges however my circulation was diminishing. I tried Maia Cacao... See more

Company replied

Rated 5 out of 5 stars

I have been taking Maia High Flavanol Super Cacao for 2 and 1/2 months now and beginning to see some physical health benefits. I take two servings daily, one first thing in the morning and the second... See more

Company replied

Rated 5 out of 5 stars

I use a serving of Maia in my coffee every morning, and it gives me a nice chocolate flavor without adding sugar. It also provides a noticeable energy boost that is "cleaner and clearer" feeling than... See more

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Rated 5 out of 5 stars

Maia has been great so far and now they've added nattokinase right into the cocoa! Tastes great and Ive come up with a homemade cocoa mix that Im enjoying every day! Who can say no to that? AND I feel... See more

Company replied

Rated 5 out of 5 stars

I enjoy my cacao as an alternative to my morning cup of black coffee. It’s very flavorful as is. My blood pressure has considerably lowered. I also regularly blend the cacao with fresh persimmon, dat... See more

Company replied

Rated 5 out of 5 stars

I've always enjoyed cacao, but had never thought about its potential health benefits. My family has a history of heart issues and my blood pressure's been higher than normal over the past year, so I w... See more

Company replied

Rated 5 out of 5 stars

I saw the advertisement for Maïa Super Cacao and decided to give it a try since I was experiencing minor heart palpitations occasionally. Also, I'm a chocaholic. I ordered through a Buy 2 Get 2 Free d... See more

Company replied

Rated 5 out of 5 stars

My wife and I have both taking Maia Cacao for about 6 months. We feel a noticeable positive health and wellness lift. Great mild flavor and easy to incorporate into any beverage. Mine is coffee....... See more

Company replied

Rated 5 out of 5 stars

Maia Cacao arrived within days and has a delicious deep cocoa flavor. It seems to help my BP a little but I was already taking Natto in capsule form. I had to stop the capsules because it was too much... See more

Company replied

Rated 5 out of 5 stars

If you need to get in touch with them, the Customer Service is amazing. And the product is so wonderful. I have a cup sometimes in the morning sometimes I mix it with my coffee sometimes I wait till t... See more

Company replied

Rated 5 out of 5 stars

The Maia Cacao product is superior in taste, packaging and proven results where I feel more energetic every day. The product of one tablespoon in coffee starts out my day making me feel confident an... See more

Company replied

Rated 5 out of 5 stars

I’ve been drinking cacao for a long time but just recently found Maia Cacao. This is the best! It’s rich and smooth without any bitterness. I love that it is organic and has no sugar. I’m hoping it... See more

Company replied

Rated 5 out of 5 stars

EXCELLENT product, does everything they said it would and more. Both my husband and myself could feel the benefits after the first use. It is truly unbelievable, just ordered another 8 bags, NEVER w... See more

Company replied

Rated 1 out of 5 stars

Do NOT buy this product. I purchased the buy 2 get 3 free and after trying it, it curdles the milk. Contacted customer service and told them I had opened the 2nd bag to see if it would also curdle and... See more

Company replied

Rated 5 out of 5 stars

Maia Superfoods has been a life-changer for my wife. Last summer we found out she has low blood flow issues from the knee down in both legs. We knew we’d need some medical treatment, but we also began... See more

Company replied

Rated 5 out of 5 stars

I'm just about finished my first bag of Ceremonial Cacao. Not only is it delicious in my morning coffee (and blends well with a whisk) but my blood pressure has stabilized noticeably. The deals they... See more

Company replied

Rated 1 out of 5 stars

when placing an order they have multiple ridiculous videos that you are forced to watch to finalize your purchase and threaten you that your card will be double billed. if you do not watch.

Company replied

Rated 5 out of 5 stars

My experience was great because I truly enjoyed the smooth and creamy texture of this cocao. I love it and wish to continue using this product. Thank you!

Company replied

Rated 5 out of 5 stars

Loved the taste, made great smoothies. I bought this Cacao to reduce my blood pressure, into the second month my blood pressure went fom 166 to 136, thank you Maia

Company replied

Rated 5 out of 5 stars

The taste of the cocoa and the results that it has driven for me. I have more energy and strength along with reduced blood pressure. I put the super cocoa in my protein shake each morning. It is my... See more

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Rated 1 out of 5 stars

I ordered their black friday special- 2 bags and 3 free- they also forced you to buy shipping insurance. I did receive an order number. Never received the product. Called the 800 number, a few days... See more

Company replied

Rated 5 out of 5 stars

I'm on my 3rd bag of Maia. I love this product. After taking this for 1 month I started feeling better. I felt I could breathe easier and over all I just felt great. I drink it in my coffee each morn... See more

Company replied

Rated 4 out of 5 stars

I got the 2 pack deal and it came within a week. The product tastes good in coffee. It dissolves fairly well. It seems to be of high quality. I bought it for the claim that it clears arteries. After a... See more

Company replied

Rated 5 out of 5 stars

I just know it's bringing my blood pressure down and I'm sleeping better. Since I have been taking it I have been watching my blood pressure. I have noticed it going down where I want to be.

Company replied

Rated 5 out of 5 stars

the product is good and the service is also good i got assisted with someone with the product and they are so helpful.

Company replied

Rated 4 out of 5 stars

I’ve only been using the product for 36 days - so until I have panels completed I cannot speak to the medical attributes of this product

Company replied

Rated 4 out of 5 stars

Maia is simple to take and is tasty. I am new to taking it, so I cannot yet describe its specified benefits. Nonetheless, I am optimistic.

Company replied

Rated 5 out of 5 stars

I have been taking the product for about a month now it gives me more energy and it has my blood pressure 120/80 haven't taken blood pressure medication since I've been taking maia great product highl... See more

Company replied

Rated 1 out of 5 stars

Placed an order online & was promoted to watch a video. I never confirmed my order , could not log out of the video & was charged twice for this order. Have not received my order.

Company replied

Rated 5 out of 5 stars

This is the best product I could of ever started in my routine in the morning. It has lowered my blood pressure and I feel at ease and calm .ore through out the day. Great purchase!

Company replied

Rated 5 out of 5 stars

This stuff is truly amazing. I am no longer on any blood pressure meds. My readings are incredible! 120/70.... was my last reading. When I go out for walks, I no longer am short of breath. It's abso... See more

Company replied

Rated 5 out of 5 stars

I’ve been using this product for 1 month. I definitely feel more energized and calm. Highly recommend!

Company replied

Rated 5 out of 5 stars

The customer service department is great! One of the pkgs was opened when I received it and they replaced it, no problem. Maia is a wonderful product to add to coffee, or smoothies. Thank you Maia!... See more

Company replied

Rated 5 out of 5 stars

I got my blood pressure under control then I turned my friend's on to maia products they thank me all the time and they swear by the products they used a lot of others products did not work .they wan... See more

Company replied

Rated 5 out of 5 stars

Added to coffee, this makes a delicious drink for breakfast. Additionally it has health benefits for the heart and circulation. I believe you will enjoy it and become a regular customer.

Company replied

Rated 1 out of 5 stars

I ordered it. They said it was on back order. It took over 3 weeks to get here. I thought I got scammed. I finally received it and I didn't try it right away. I had surgery and I was on a strict diet.... See more

Company replied

Rated 5 out of 5 stars

Been taken your product for two weeks and feel better circulation flow and some energy also so far so good 👍

Company replied

Rated 5 out of 5 stars

We stopped drinking coffee due to some health issues,we happened to see the facebook add and decided to give Maia a try, wow I had heard about ceremonial cacao and was anxious to try it. Maia quickly... See more

Company replied

Rated 1 out of 5 stars

I would rate it minus 100 but there is not star for that. I received a different product from what I ordered. Was upsold and the original order was not canceled. I have been asking for a refund - s... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Maia Cacao!….. it helped me make a smooth transition from coffee to hot cocoa in the morning and I’ve noticed my blood pressure readings improving as well!

Company replied

Rated 5 out of 5 stars

great taste and its definitely working my labs look great!

Company replied

Rated 5 out of 5 stars

I enjoy chocolate in general. When I saw this ad I decided to give it a try because of the great benefits!

Company replied

Rated 1 out of 5 stars

Edit on 3/11/2026: The sales tactics of this company are predatory. Once you select your product you are shown multiple upsell videos trying to get you to purchase more items than you original... See more

Company replied

Rated 5 out of 5 stars

The cocoa has helped my blood pressure greatly. It was as low as 118/74. This product helps and is worth the price.

Company replied

Rated 1 out of 5 stars

I like the actual product, but the purchasing was a nightmare. It was so bad it locked up my phone for 45 minutes. So even though I liked the product, I’m looking for a different vendor. I do not rem... See more

Company replied

Rated 5 out of 5 stars

I started using Maia Super Cacao in my morning Ooolong Tea in mid-January to reduce my blood pressure along with Force Factor's Beet Root Gummies. It is now the beginning of March & the BP is hoverin... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

99 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I have been taking the product for…

I have been taking the product for about a month now it gives me more energy and it has my blood pressure 120/80 haven't taken blood pressure medication since I've been taking maia great product highly recommend

18 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for sharing your experience after a full month — that consistency really matters. We’re glad to hear Maia has become part of your daily routine and that you’re enjoying the steady energy it brings.

We truly appreciate your recommendation and your support.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

It really does what they say it does!!

I was skeptical about ordering the Maia Cacao but I figured if it didn’t do what they claimed I would still drink it. I have always used unsweetened Cacao powder and I have never put any sweetener in my smoothies or in a cup of cocoa. My hands and feet were always cold at the office! We really had a cold 🥶 winter! I had to use fingerless gloves just to type and keep my fingers from getting stiff. I noticed after 3 days of drinking the Maia Cacao powder my hands and feet are no longer cold. Then after 2 weeks I have more energy and no afternoon slump during the day. I’m able to take more afternoon walks and get other things done around the house! The Cacao is amazing. It totally does what Maia says it does. Please try it you won’t be disappointed. I’m so happy I took a chance! 😄

26 February 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for sharing such a detailed and enthusiastic experience! We love hearing how you went from being sceptical to fully enjoying Maia as part of your daily routine.

It’s especially great that you’ve found it helpful during those cold days and that it’s become something you look forward to each day. Your story and encouragement to others truly mean a lot to us.

Mark M.
Maia Customer Success Team

Rated 4 out of 5 stars

Maia is simple to take and is tasty

Maia is simple to take and is tasty. I am new to taking it, so I cannot yet describe its specified benefits. Nonetheless, I am optimistic.

17 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for sharing your first impressions! We’re glad to hear you’re enjoying how simple and tasty Maia is to use.

It’s great that you’re giving it a try, and we appreciate you taking the time to leave your feedback early in your experience.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

Added to coffee

Added to coffee, this makes a delicious drink for breakfast. Additionally it has health benefits for the heart and circulation. I believe you will enjoy it and become a regular customer.

21 February 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Simple and spot on — we love it! Adding Maia to coffee is such an easy way to enjoy both the flavor and the experience.

Thank you for sharing your thoughts and for recommending it to others. We truly appreciate your support.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

Maia Cacao arrived within days and has…

Maia Cacao arrived within days and has a delicious deep cocoa flavor. It seems to help my BP a little but I was already taking Natto in capsule form. I had to stop the capsules because it was too much. Maia actually works better even though I was taking the same dose of Natto. I add some gelatin, collagen, heavy cream and a few drops of stevia for my new morning obsession.

16 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for sharing your experience! We’re glad to hear your order arrived quickly and that you’re enjoying the rich cocoa flavor. Your morning mix sounds amazing — what a great way to make it your own.

We truly appreciate you taking the time to share your routine and feedback. Thanks for being part of the Maia community.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

Everything that the Product is labeled…

Everything that the Product is labeled Has been a promise for me And therefore has been delivering what the product is Labeled.

1 December 2025
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for your feedback — we really appreciate you taking the time to share your experience. It means a lot to hear that Maia has been living up to your expectations.

We’re grateful for your support and happy to have you as part of the Maia community.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

Both the product and customer service…

Both the product and customer service are great. I made a mistake with my first order and they quickly fixed it. The product disolves easy in my morning coffee and blends in with the flavor. Each packet also has a small measuring spoon and a packet goes a long ways. I am happy with the product and service and hope to see results!

14 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for the kind words! We’re really glad our team could quickly help fix your first order — that’s exactly the experience we aim to provide.

It’s great to hear you’re enjoying how easily Maia blends into your coffee and that the packaging makes it convenient to use day to day. We truly appreciate your support and hope you continue to enjoy it as part of your routine.

Mark M.
Maia Customer Success Team

Rated 1 out of 5 stars

Total Scam!

I placed an order a couple months ago and I did receive it. However, today they took money off my credit card for an order I DID NOT place for 4 bottles of Nattokinase! I NEVER subscribed to receive their product. I clicked on one time purchase. I am currently attempting to stop payment! Do not trust this company!

12 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

We’re sorry to hear about your experience and understand how concerning this must feel. The recent order was processed under an active subscription on your account. That said, we’ve already gone ahead and cancelled the subscription to prevent any future charges.

If you do not wish to keep the product, we’re happy to accept a return and assist you further. Please reach out to our support team so we can guide you through the next steps. You can contact us at +1 (800) 710-5668 or email us at care@trymaia.co
.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

EXCELLENT product

EXCELLENT product, does everything they said it would and more. Both my husband and myself could feel the benefits after the first use. It is truly unbelievable, just ordered another 8 bags, NEVER want to run out of this!!!

6 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you so much for the incredible feedback! We’re thrilled to hear that both you and your husband are enjoying the benefits and that Maia has made such a strong impression from the very beginning. Hearing that you’ve stocked up so you never run out truly means a lot to our team.

We’re grateful to have you both as part of the Maia community and appreciate your continued support.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

Luv this cacao..

Luv this cacao... the taste, smoothness, its a warm hug in a mug..im hooked.

12 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

“Warm hug in a mug” — we absolutely love that description! We’re so glad you’re enjoying the smooth taste and comforting experience of Maia Cacao. Hearing that it’s become something you look forward to truly makes our day.

Thank you for sharing your experience and for being part of the Maia community.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

The Maia Cacao product is superior in…

The Maia Cacao product is superior in taste, packaging and proven results where I feel more energetic every day. The product of one tablespoon in coffee starts out my day making me feel confident and rejuvenated.

Thank you for a product that does what it advertises to the maximum level.

12 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for the wonderful feedback! We're delighted to hear that you're enjoying the taste, packaging, and the experience Maia brings to your daily routine. Starting the day with a tablespoon in coffee sounds like a great ritual.

It means a lot to us that you took the time to share your experience. We truly appreciate your support and are grateful to have you as part of the Maia community.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

Heart Health That Tastes Good!

I've always enjoyed cacao, but had never thought about its potential health benefits. My family has a history of heart issues and my blood pressure's been higher than normal over the past year, so I was excited to find Maia Cacao and learn about how it can boost your circulation. Ordering and shipment was quick and easy and the cacao itself is easy to make. I mix it into my morning coffee and it tastes great (instant mocha!). I'm looking forward to see if the potential long-term benefits hold, but in the short term, I feel great and I'd definitely order again!

4 October 2025
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for sharing such a thoughtful review! We're delighted to hear that Maia has been easy to incorporate into your morning coffee and that you're enjoying the instant mocha flavour. It's great to know the ordering and delivery process was smooth as well.

We appreciate you giving Maia a try and sharing your experience. Your support means a lot to our team, and we’re happy to have you as part of the Maia community.

Mark M.
Maia Customer Success Team

Rated 4 out of 5 stars

I’ve only been using the product for 36…

I’ve only been using the product for 36 days - so until I have panels completed I cannot speak to the medical attributes of this product

12 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for giving Maia a try and for sharing your honest feedback. We appreciate you taking the time to leave a review while you’re still early in your experience with the product.

We hope you continue to enjoy it as part of your routine, and we’re grateful to have you as part of the Maia community.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

The customer service department is…

The customer service department is great! One of the pkgs was opened when I received it and they replaced it, no problem. Maia is a wonderful product to add to coffee, or smoothies. Thank you Maia!

5 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for the kind words! We're really glad our support team could quickly help resolve the issue with the package. Making sure our customers are taken care of is very important to us.

It’s also great to hear you’re enjoying Maia in your coffee and smoothies. We truly appreciate your support and thank you for sharing your experience.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

I'm just about finished my first bag of…

I'm just about finished my first bag of Ceremonial Cacao. Not only is it delicious in my morning coffee (and blends well with a whisk) but my blood pressure has stabilized noticeably. The deals they offer are unbeatable and the customer service is remarkable. They appear to be class organization.

12 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for such a thoughtful review! We're so glad to hear you're enjoying the taste of Maia in your morning coffee and that it blends well for you. It's also wonderful to know you’ve had a positive experience with our deals and customer support.

We truly appreciate you sharing your experience and are grateful to have you as part of the Maia community.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

I got my blood pressure under control…what really work's for me and my friend's

I got my blood pressure under control then I turned my friend's on to maia products they thank me all the time and they swear by the products they used a lot of others products did not work .they want me to come over more often to c what else I'm doing just using maia products cause they really Work!!!!

10 November 2025
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for sharing such an enthusiastic review! We're so happy to hear that Maia has become part of your routine and that you’ve even introduced your friends to it. It’s wonderful when something you enjoy becomes something your circle appreciates as well.

We truly appreciate your support and your willingness to spread the word about Maia.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

This stuff works I am 3 weeks in…

This stuff works I am 3 weeks in getting off my statin

27 February 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for sharing your experience with Maia. We're glad to hear you've been enjoying it over the past few weeks and that it has become part of your routine.

We truly appreciate you taking the time to leave a review and for being part of the Maia community.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

Easy mix smooth taste.

3 January 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for your review! We’re glad to hear you’re enjoying how easily Maia mixes and the smooth taste it brings to your drink.

We appreciate you taking the time to share your experience with us.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

Amazing product!

Amazing product! I've been taking the cacao powder for the last couple months and I'm feeling amazing! I've noticed it's helped regulate my blood pressure and overall it gives me a great boost throughout the day! I love this company as well (Maia) they are super friendly and super communicative if I ever need them. I've recommended this product many of times and will continue to do so! Keep up the great work!

11 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you so much for the fantastic review! We're thrilled to hear that you've been enjoying Maia over the past couple of months and that it’s become such a positive part of your day. It’s also wonderful to know our support team has been helpful whenever you needed us.

We truly appreciate you recommending Maia to others — that means a lot to our entire team. Thank you for your continued support!

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

Amazing Taste

We stopped drinking coffee due to some health issues,we happened to see the facebook add and decided to give Maia a try, wow I had heard about ceremonial cacao and was anxious to try it. Maia quickly became our new morning ritual, the taste is incredible and I am waiting to feel the difference in energy

10 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for sharing such a wonderful experience! We’re delighted to hear that Maia has become part of your new morning ritual and that you’re enjoying the incredible taste of ceremonial cacao.

It’s always great to hear how customers incorporate it into their daily routines, and we truly appreciate you giving Maia a try. Thank you for being part of the Maia community.

Mark M.
Maia Customer Success Team

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