Shop Trymaia Reviews 4

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Utter Dishonesty

Whatever blood pressure benefit you might receive from the cacao is completely erased if you try to communicate with Maia Cacao customer care about items missing from your shipment. They will respond, but don't expect them to ship the missing items. I purchased “buy 2, get 2” and added 9 additional bags of Maia cacao at checkout for $157.50 on Aug 29, 2025. I received 4 bags of cacao delivered by Amazon on Sept 22, 2025. I emailed Maia customer care on Oct 12 and 14 to report the missing cacao and Maia customer care said “no problem, we'll ship the missing bags of cacao right away.” I never received an email with tracking stating a 2nd shipment was sent. I never received an email with tracking from Amazon for a 2nd shipment for the order. I never received a “delivered” email or text from Amazon for a 2nd shipment for the order. Maia customer care insists the package was delivered and has given me 2 addresses where it was supposedly delivered, neither of which is the address that is on the order - my address. I got multiple email responses from Maia customer care when I continued to request a 2nd shipment with the 9 bags of cacao that I never received. They kept emailing back saying they would investigate and handle it. I never received the 9 additional bags. Maia refuses to make this right. $157.50! Theft. Dishonesty.
P.S. The Trust Pilot response to my review from Maia is “the 2nd shipment for this order was delivered” and a tracking number they sent me before for an address in another state.

5 April 2026
Unprompted review
Rated 1 out of 5 stars

Complete Scam!

I placed an order a couple months ago and I did receive it. However, today they took money off my credit card for an order I DID NOT place for 4 bottles of Nattokinase! I NEVER subscribed to receive their product. I clicked on one time purchase. I am currently attempting to stop payment! Do not trust this company!

13 March 2026
Unprompted review
Rated 1 out of 5 stars

First of all my order wasn't recieved…

First of all my order wasn't recieved until after the 30 day money back gaurentee period!

The product doesn't work!
I contacted them & they stated the delivery time was after the 30 day return period!

Yes it's a scam & we need to stop these companies from doing this.

Contact the commerce department for consumers & file a complaint & they will refer to legal departments & start a class action law suit witch will shut these companies down!

6 March 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! They tell you that if you don't watch their upsale videos and close the page out that you will be double charged. Why would anyone want to buy more product before they have even tried the product to begin with? Absolutely NO customer support. If you do send them money do it through Paypal so that you can have the charges reversed.

31 January 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look