Maia Cacao Reviews 99

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its quality and effectiveness, noting benefits such as improved circulation, increased energy, and better sleep. Many people appreciate the taste, describing it as delicious, smooth, and a great addition to coffee or smoothies. Consumers are also happy with the product's organic nature and lack of sugar. However, some people were dissatisfied with their order experience, mentioning issues like not receiving products, receiving incorrect items, or having orders double-charged. A few other people also felt that the customer service was unhelpful, particularly when dealing with product issues like curdling or return requests.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praise its taste, describing it as... See more

Quality

Clients share positive opinions on quality, praising the rich, smooth taste of the cacao and its ease of use... See more

Order

People report ambiguous experiences with order. While some customers praise quick and easy ordering and... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the... See more

User experience

Reviewers mention ambiguous feedback about user experience. Many customers report positive experiences,... See more

Based on these reviews

Rated 4 out of 5 stars

My experience with this company and its Cacao product was GREAT. The product worked for me .I am 75 years old with minimal health challenges however my circulation was diminishing. I tried Maia Cacao... See more

Company replied

Rated 5 out of 5 stars

I have been taking Maia High Flavanol Super Cacao for 2 and 1/2 months now and beginning to see some physical health benefits. I take two servings daily, one first thing in the morning and the second... See more

Company replied

Rated 5 out of 5 stars

I use a serving of Maia in my coffee every morning, and it gives me a nice chocolate flavor without adding sugar. It also provides a noticeable energy boost that is "cleaner and clearer" feeling than... See more

Company replied

Rated 5 out of 5 stars

Maia has been great so far and now they've added nattokinase right into the cocoa! Tastes great and Ive come up with a homemade cocoa mix that Im enjoying every day! Who can say no to that? AND I feel... See more

Company replied

Rated 5 out of 5 stars

I enjoy my cacao as an alternative to my morning cup of black coffee. It’s very flavorful as is. My blood pressure has considerably lowered. I also regularly blend the cacao with fresh persimmon, dat... See more

Company replied

Rated 5 out of 5 stars

I've always enjoyed cacao, but had never thought about its potential health benefits. My family has a history of heart issues and my blood pressure's been higher than normal over the past year, so I w... See more

Company replied

Rated 5 out of 5 stars

I saw the advertisement for Maïa Super Cacao and decided to give it a try since I was experiencing minor heart palpitations occasionally. Also, I'm a chocaholic. I ordered through a Buy 2 Get 2 Free d... See more

Company replied

Rated 5 out of 5 stars

My wife and I have both taking Maia Cacao for about 6 months. We feel a noticeable positive health and wellness lift. Great mild flavor and easy to incorporate into any beverage. Mine is coffee....... See more

Company replied

Rated 5 out of 5 stars

Maia Cacao arrived within days and has a delicious deep cocoa flavor. It seems to help my BP a little but I was already taking Natto in capsule form. I had to stop the capsules because it was too much... See more

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Rated 5 out of 5 stars

If you need to get in touch with them, the Customer Service is amazing. And the product is so wonderful. I have a cup sometimes in the morning sometimes I mix it with my coffee sometimes I wait till t... See more

Company replied

Rated 5 out of 5 stars

The Maia Cacao product is superior in taste, packaging and proven results where I feel more energetic every day. The product of one tablespoon in coffee starts out my day making me feel confident an... See more

Company replied

Rated 5 out of 5 stars

I’ve been drinking cacao for a long time but just recently found Maia Cacao. This is the best! It’s rich and smooth without any bitterness. I love that it is organic and has no sugar. I’m hoping it... See more

Company replied

Rated 5 out of 5 stars

EXCELLENT product, does everything they said it would and more. Both my husband and myself could feel the benefits after the first use. It is truly unbelievable, just ordered another 8 bags, NEVER w... See more

Company replied

Rated 1 out of 5 stars

Do NOT buy this product. I purchased the buy 2 get 3 free and after trying it, it curdles the milk. Contacted customer service and told them I had opened the 2nd bag to see if it would also curdle and... See more

Company replied

Rated 5 out of 5 stars

Maia Superfoods has been a life-changer for my wife. Last summer we found out she has low blood flow issues from the knee down in both legs. We knew we’d need some medical treatment, but we also began... See more

Company replied

Rated 5 out of 5 stars

I'm just about finished my first bag of Ceremonial Cacao. Not only is it delicious in my morning coffee (and blends well with a whisk) but my blood pressure has stabilized noticeably. The deals they... See more

Company replied

Rated 1 out of 5 stars

when placing an order they have multiple ridiculous videos that you are forced to watch to finalize your purchase and threaten you that your card will be double billed. if you do not watch.

Company replied

Rated 5 out of 5 stars

My experience was great because I truly enjoyed the smooth and creamy texture of this cocao. I love it and wish to continue using this product. Thank you!

Company replied

Rated 5 out of 5 stars

Loved the taste, made great smoothies. I bought this Cacao to reduce my blood pressure, into the second month my blood pressure went fom 166 to 136, thank you Maia

Company replied

Rated 5 out of 5 stars

The taste of the cocoa and the results that it has driven for me. I have more energy and strength along with reduced blood pressure. I put the super cocoa in my protein shake each morning. It is my... See more

Company replied

Rated 1 out of 5 stars

I ordered their black friday special- 2 bags and 3 free- they also forced you to buy shipping insurance. I did receive an order number. Never received the product. Called the 800 number, a few days... See more

Company replied

Rated 5 out of 5 stars

I'm on my 3rd bag of Maia. I love this product. After taking this for 1 month I started feeling better. I felt I could breathe easier and over all I just felt great. I drink it in my coffee each morn... See more

Company replied

Rated 4 out of 5 stars

I got the 2 pack deal and it came within a week. The product tastes good in coffee. It dissolves fairly well. It seems to be of high quality. I bought it for the claim that it clears arteries. After a... See more

Company replied

Rated 5 out of 5 stars

I just know it's bringing my blood pressure down and I'm sleeping better. Since I have been taking it I have been watching my blood pressure. I have noticed it going down where I want to be.

Company replied

Rated 5 out of 5 stars

the product is good and the service is also good i got assisted with someone with the product and they are so helpful.

Company replied

Rated 4 out of 5 stars

I’ve only been using the product for 36 days - so until I have panels completed I cannot speak to the medical attributes of this product

Company replied

Rated 4 out of 5 stars

Maia is simple to take and is tasty. I am new to taking it, so I cannot yet describe its specified benefits. Nonetheless, I am optimistic.

Company replied

Rated 5 out of 5 stars

I have been taking the product for about a month now it gives me more energy and it has my blood pressure 120/80 haven't taken blood pressure medication since I've been taking maia great product highl... See more

Company replied

Rated 1 out of 5 stars

Placed an order online & was promoted to watch a video. I never confirmed my order , could not log out of the video & was charged twice for this order. Have not received my order.

Company replied

Rated 5 out of 5 stars

This is the best product I could of ever started in my routine in the morning. It has lowered my blood pressure and I feel at ease and calm .ore through out the day. Great purchase!

Company replied

Rated 5 out of 5 stars

This stuff is truly amazing. I am no longer on any blood pressure meds. My readings are incredible! 120/70.... was my last reading. When I go out for walks, I no longer am short of breath. It's abso... See more

Company replied

Rated 5 out of 5 stars

I’ve been using this product for 1 month. I definitely feel more energized and calm. Highly recommend!

Company replied

Rated 5 out of 5 stars

The customer service department is great! One of the pkgs was opened when I received it and they replaced it, no problem. Maia is a wonderful product to add to coffee, or smoothies. Thank you Maia!... See more

Company replied

Rated 5 out of 5 stars

I got my blood pressure under control then I turned my friend's on to maia products they thank me all the time and they swear by the products they used a lot of others products did not work .they wan... See more

Company replied

Rated 5 out of 5 stars

Added to coffee, this makes a delicious drink for breakfast. Additionally it has health benefits for the heart and circulation. I believe you will enjoy it and become a regular customer.

Company replied

Rated 1 out of 5 stars

I ordered it. They said it was on back order. It took over 3 weeks to get here. I thought I got scammed. I finally received it and I didn't try it right away. I had surgery and I was on a strict diet.... See more

Company replied

Rated 5 out of 5 stars

Been taken your product for two weeks and feel better circulation flow and some energy also so far so good 👍

Company replied

Rated 5 out of 5 stars

We stopped drinking coffee due to some health issues,we happened to see the facebook add and decided to give Maia a try, wow I had heard about ceremonial cacao and was anxious to try it. Maia quickly... See more

Company replied

Rated 1 out of 5 stars

I would rate it minus 100 but there is not star for that. I received a different product from what I ordered. Was upsold and the original order was not canceled. I have been asking for a refund - s... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Maia Cacao!….. it helped me make a smooth transition from coffee to hot cocoa in the morning and I’ve noticed my blood pressure readings improving as well!

Company replied

Rated 5 out of 5 stars

great taste and its definitely working my labs look great!

Company replied

Rated 5 out of 5 stars

I enjoy chocolate in general. When I saw this ad I decided to give it a try because of the great benefits!

Company replied

Rated 1 out of 5 stars

Edit on 3/11/2026: The sales tactics of this company are predatory. Once you select your product you are shown multiple upsell videos trying to get you to purchase more items than you original... See more

Company replied

Rated 5 out of 5 stars

The cocoa has helped my blood pressure greatly. It was as low as 118/74. This product helps and is worth the price.

Company replied

Rated 1 out of 5 stars

I like the actual product, but the purchasing was a nightmare. It was so bad it locked up my phone for 45 minutes. So even though I liked the product, I’m looking for a different vendor. I do not rem... See more

Company replied

Rated 5 out of 5 stars

I started using Maia Super Cacao in my morning Ooolong Tea in mid-January to reduce my blood pressure along with Force Factor's Beet Root Gummies. It is now the beginning of March & the BP is hoverin... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Nightmare purchase experience

I like the actual product, but the purchasing was a nightmare. It was so bad it locked up my phone for 45 minutes. So even though I liked the product, I’m looking for a different vendor.
I do not remember the actual purchase date.

28 February 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

We’re really sorry to hear about your experience with the checkout process — that’s definitely not how it should feel, and we understand how frustrating that must have been.

We appreciate you sharing this feedback, and we’re glad to hear you liked the product itself. If you’re open to it, we’d be happy to assist you directly and make your next experience much smoother. Please feel free to reach out to us at +1 (800) 710-5668 or email care@trymaia.co
.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

My blood pressure has dropped 20 points…

My blood pressure has dropped 20 points and I attribute it to drinking Maia!

16 February 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

That’s wonderful to hear — thank you for sharing! We’re glad Maia has become a part of your daily routine and that you’re enjoying it.

We truly appreciate your support and your feedback.

Mark M.
Maia Customer Success Team

Rated 4 out of 5 stars

GREAT EXPERIENCE

My experience with this company and its Cacao product was GREAT. The product worked for me .I am 75 years old with minimal health challenges however my circulation was diminishing. I tried Maia Cacao and rsults within a week and will continue using it .

26 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for sharing your experience — we truly appreciate it. It’s wonderful to hear that Maia has been a great fit for you and that you noticed results so quickly.

We’re grateful you chose to give it a try and are happy to have you as part of the Maia community.

Mark M.
Maia Customer Success Team

Rated 2 out of 5 stars

Forced marketing ploys

All I wanted to do was buy this company's product, I was making a purchase worth $89.00. At checkout you are forced into a promotional video with huge warnings that if you back out of the video you will be double-billed.
You can not fast forward or skip this video promo trying to get you to add more to your purchase. Finally get through the video and click the "decline offer" button to continue checking out my order and guess went... thrown into a 2nd promo video for another 5 minutes! Again you cannot exit or skip it, forced to let the whole thing run trying to get you to buy another one of their products. HUGE warnings all over page not to exit or back out! I was fuming mad at this point. But now I'm scared if I back out I will be double-billed as they warn about all over the page! So surely this had to end after 2 promo videos right....NOPE! Declined the offer from the 2nd video and was forced into a 3rd video, now telling me I "won" a special gift and have to watch another 3-5 minutes of video that cant be skipped. You dont "win" anything its another add on to your purchase for more money! I will never ever purchase from this company again if this is what happens every try time you try to order from them! I have the screenshots of all 3 videos showing the scare tatic of double-billing if you try to avoid their marketing ploys. I looked at the other review responses and MAIA always come back saying the videos are optional... thats a completely false statement, I have proof. If it was optional, I would not be here writing this and be much happier with the company.

Its a shame because shipping was fast and great and the Cacao product itself is excellent.. its just the company's horrible forced marketing and checkout process thats the problem.

20 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for taking the time to share such detailed feedback — we truly understand how frustrating that experience must have felt. That’s not the kind of checkout experience we want for our customers.

The videos shown during checkout are intended to present optional offers with better deals, but they are not required to complete your purchase, and you will not be double-billed for choosing to skip or exit them. We’re sorry if the messaging created confusion or concern — that’s valuable feedback for us.

We’re glad to hear that you received your order quickly and enjoyed the cacao itself, and we genuinely appreciate you pointing this out so we can continue improving. If you have any further concerns, please feel free to reach out to us at +1 (800) 710-5668 or email care@trymaia.co
— we’re here to help.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

Drinking the Maia Super…

I have been Drinking the Maia Super Cacao for 32 days. My blood pressure has dropped from the 140’s to the 120’s. I feel more Energy. I can now go out and walk without getting winded like I was. My Circulation has definitely improved.

24 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for sharing your experience after 32 days — that kind of consistency really matters. We’re glad to hear Maia has become part of your routine and that you’re feeling more energized and active in your day-to-day life.

We truly appreciate your feedback and your support.

Mark M.
Maia Customer Success Team

Rated 1 out of 5 stars

You cannot get anyone from customer…

You cannot get anyone from customer service. Waited over 16 minutes after they initially picked up only to be dropped. Second time called no one ever picked up. They say full refund if not satisfied, but you can't get a hold of anyone. Also my blood pressure actually went up not down. Not only this, but their response is to give me the same number no one answers and an email that is non existent. Terrible company customer service.

23 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

We’re very sorry to hear about your experience and understand how frustrating that must have been, especially when trying to reach support. That’s not the level of service we aim to provide.

We do stand behind our money-back guarantee and would be happy to assist you. Please reach out to us at +1 (800) 710-5668 or email care@trymaia.co
with your order details, and we’ll make sure your request is handled properly.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

great product

quick service, great product

24 January 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

We love to hear it — quick and to the point! Thank you for your kind words about both the product and the service.

We truly appreciate your support and are glad you had a great experience.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

Great taste and its working!

Great taste and its working!! My labs are improving and that is a fact!!

24 January 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

We’re so glad you’re enjoying both the taste and your overall experience with Maia! It’s great to hear it’s become something you feel confident including in your routine.

Thank you for taking the time to share — we truly appreciate your support.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

I’ve been using this product for 1…

I’ve been using this product for 1 month. I definitely feel more energized and calm. Highly recommend!

16 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

That’s wonderful to hear — thank you for sharing! We’re so glad Maia has been a part of your routine this past month and that you’re enjoying that balanced energy and calm feeling.

We truly appreciate your recommendation and support.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

Love Maia cacao

Love Maia cacao, it’s pure medicine from nature and I use it everyday and enjoy every sip! Sometimes I make a smoothie or when I’m in a hurry I just shake it with water and on we go!!
Love it!

20 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

We love hearing this — thank you for sharing! It’s great to know Maia fits so easily into your day, whether it’s in a smoothie or a quick shake on the go.

We truly appreciate your support and are so glad you’re enjoying every sip.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

This product is amazing!!

I was skeptical at first, like most people are when trying a new product. This daily addition, to my morning ritual of coffee truly has made a difference in my everyday life. I feel like something is missing if I don't add it in to my first or second cuppa coffee! The taste is amazing, so clean. My frother makes the stir in even better!
The part of my morning ritual is the happy nostalgic taste; it reminds me of my youth and the joy alone of this makes the day start awesome! So happy to have found this, and tried it! Thank you Maia!

14 February 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for such a beautiful and heartfelt review. We love hearing how Maia has become part of your morning ritual — especially that sense of nostalgia and joy it brings to your day. That’s truly special.

It’s wonderful to know you’re enjoying the clean taste and even elevating it with your frother. We’re so glad you gave it a try and that it’s made such a positive impact on your routine.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

My experience with Maia Nattokinase

I started taking Maia Nattokinase a few weeks ago after a friend recommended it to me. At first I was just curious, but after trying it, it slowly became part of my daily routine. I feel like it has helped with my blood circulation and I just feel better overall. Really glad I gave this supplement a try.

2 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

It’s great to hear how Maia Nattokinase naturally found its way into your daily routine. Starting out of curiosity and turning it into a consistent habit says a lot about your experience.

We truly appreciate you sharing this and are glad you gave it a try. Thanks for being part of the Maia community.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

The product is legit

The product is legit! I love the taste how it makes me feel! I hope to use it fo the rest of my life!

19 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

We really appreciate your kind words — it means a lot to hear that you’re enjoying both the taste and the way Maia makes you feel.

It’s amazing to know it’s become something you want to keep as part of your routine long-term. Thank you for your support!

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

Maia Superfoods has been a life-changer…

Maia Superfoods has been a life-changer for my wife. Last summer we found out she has low blood flow issues from the knee down in both legs. We knew we’d need some medical treatment, but we also began searching for natural products that could aid in her healing. This Cacao has been amazing for her, and she’s on the road to healing. We both have some everyday, usually mixed into a protein shake. I’m healthy, but I have noticed better sleep after taking the product regularly. It’s not a groggy, medicated sleep, but rather a nice, sound sleep. We both highly recommend the product.

19 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for sharing such a meaningful experience. It’s wonderful to hear how Maia has become part of both your routines and that you’ve found ways to enjoy it together, especially in your protein shakes.

We truly appreciate you taking the time to share your story and your recommendation — it means a lot to our team.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

I finished my first bag

I finished my first bag, and realize that I really enjoyed the cacao more because I didn't have to shave it off of big chucks before I could use it. That made it so much easier.

After using this cacao for a week to 10 days I really felt like I experienced a bit more clarity, maybe losing some brain fog.

However, I do have to admit, that the number one best benefit is that my blood pressure is under control. I'm getting readings of 126/75, 118/60, 130/65, 127/65.

The reason I'm giving 5 Stars is not only because your product tastes good and works well, the customer service is outstanding.

I try not to be a pest, but I've had some questions and comparisons with the previous brand I used. The time of response when I send them a message about anything, is really is amazing. These people care, and are very efficient.

I've been on a journey of holistic health products to make my life better, and my body more healthy, Maia Cacao is amazing in their products, and their customer service!

17 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for taking the time to share such a detailed and thoughtful review. It’s great to hear how much you’ve been enjoying the ease of use compared to your previous cacao — that convenience really matters in a daily routine.

We’re also especially grateful for your kind words about our customer support team. Making sure you feel heard and supported is just as important to us as the product itself.

It means a lot to be part of your wellness journey, and we truly appreciate your trust in Maia.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

Fantastic supplement....

My husband and I have been using your Cacao, it is absolutely WONDERFUL....we immediately could feel a difference. Lot's of energy, clear minded, feeling up beat, sleeping thru the night. This is a great new addition to our good health.

10 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Thank you for such an uplifting review! It’s wonderful to hear that both you and your husband are enjoying Maia together and that it’s become a positive addition to your daily routine.

We’re especially glad it’s bringing you that balanced energy and overall feel-good experience. We truly appreciate your support and kind words.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

Been taken your product for two weeks…

Been taken your product for two weeks and feel better circulation flow and some energy also so far so good 👍

18 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Great to hear it’s been a positive start for you! We’re glad you’re noticing those early changes after just a couple of weeks.

Thanks for giving Maia a try and for sharing your experience — we appreciate your support.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

I enjoy chocolate in general

I enjoy chocolate in general. When I saw this ad I decided to give it a try because of the great benefits!

18 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

Sounds like it was a perfect match from the start! We’re glad you decided to give Maia a try and hope it’s been an enjoyable addition to your routine.

Thank you for sharing and for your support.

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

I absolutely love Maia Cacao!….

I absolutely love Maia Cacao!….. it helped me make a smooth transition from coffee to hot cocoa in the morning and I’ve noticed my blood pressure readings improving as well!

18 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

That’s amazing to hear! We’re so glad Maia helped make your transition from coffee to cacao smooth and enjoyable — that’s a big shift for many people.

It’s wonderful that it’s become part of your morning routine. Thank you for sharing your experience and for your support!

Mark M.
Maia Customer Success Team

Rated 5 out of 5 stars

This cacao is so good!

This cacao is so good!! I put it in coffee and make hot chocolate with it. It is very tasty!!

17 March 2026
Unprompted review
Maia Cacao logo

Reply from Maia Cacao

That sounds delicious! We love how you’re enjoying Maia both in coffee and as hot chocolate — such great ways to use it.

Thank you for sharing your experience and for your support!

Mark M.
Maia Customer Success Team

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