Jumpstart Filings Inc. Reviews 

273
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Update on JumpStart Filing. they scammed lot of people. they got paid for Delware Franchise Tax but never paid to Delaware. Site is down, emails doesn't work. They transitioned to a new co in Septembe... See more

Rated 5 out of 5 stars

A truly great experience, I was guided through the entire process from day one. Cherry Amazing, she answered all my questions promptly & kept me updated as things progressed. I now have a registered U... See more

Company replied

Rated 1 out of 5 stars

Back in 2021, I created a company with this website for 250 USD. They have created a bank account for me on trynovel.com. After that around 1 year later, they suddenly closed my bank account without a... See more

Rated 5 out of 5 stars

It's been a breeze throughout the entire process of using Jumpstart. As a foreigner wanting to setup an investment company in the US, I had no idea were to start. Jumpstart made this happen in a matte... See more

Company details

  1. Education & Training

Information provided by various external sources

As entrepreneurs ourselves, we're committed to helping other business owners start their companies with the right fundamentals in place. Spending time figuring out paperwork, then filing for an EIN, a new bank account, and then dealing with compliance, to us, is spending hours on tasks that aren't critical to the core growth of your business. Save hours of your time and energy and let us handle the paperwork so you can focus on what you do best: your business.


Contact info

3.1

Average

TrustScore 3 out of 5

273 reviews

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3.1

All reviews

(273)

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Rated 5 out of 5 stars

Very satisfied

Will recommend to everyone

23 April 2021
Unprompted review
Jumpstart Filings Inc. logo

Reply from Jumpstart Filings Inc.

Thanks Moses!

Hope you are doing well.

Regards,
Thomas N.
Operations Lead

Rated 5 out of 5 stars

Great John

John has provided great service, I had a problem with my passport submission and with my address. In just a couple of days he could solve it for me.

17 April 2021
Unprompted review
Rated 1 out of 5 stars

NO SERVICE AT ALL !!!!

Very BAD service, in fact NO SERVICE AT ALL!!!!
I was scheduled for ITIN zoom video call, 30 minutes later the host has not started the meeting, when i sent messages, all I get is "The team will reply as soon as they can" and they never replied.
*NB: DO NOT USE THIS COMPANY...

2 April 2021
Unprompted review
Jumpstart Filings Inc. logo

Reply from Jumpstart Filings Inc.

Hi Thobela,

I've reached out to you via email regarding your concern.

Regards,
- Thomas N.

Rated 1 out of 5 stars

Your company should hire competent and…

Your company should hire competent and responsible employees! This guy named JOHN, your only customer support DELIBERATELY IGNORED my questions and he does not even acknowledge them! He responded with a canned message which is not even related to my inquiry! I have been having a hard time communicating and getting proper service from you but your employee is very incompetent! Or maybe you are all instructing him to ignore complaints? Just imagine this... my concern was brought to you last year in August and no update until this day! If your employee does not know what he's doing then better you guys respond to the customer rather than leaving them clueless! This is very disappointing!

31 March 2021
Unprompted review
Rated 5 out of 5 stars

Agile!

Awesome and very, very agile service! They have been crystal clear about the best options, with pros and cons, and have great guides. The process was also really quick, and when I needed a document change because of a typo, it was done and sent back really fast.

20 March 2021
Unprompted review
Rated 1 out of 5 stars

Literally paid $400 to have to call IRS…

Literally paid $400 to have to call IRS and get my EIN myself... It also took over 4 months when the promised timeline was 14 days. I do not recommend this company.

11 March 2021
Unprompted review
Jumpstart Filings Inc. logo

Reply from Jumpstart Filings Inc.

Hey Pedro! My apologies for the inconvenience. I know that it must be hard to wait this long. But please know that this is not a Jumpstart issue. Unfortunately, since the IRS (Internal Revenue Service) offices were closed for three months, due to the COVID-19 situation, they now have a huge backlog of applications that they are trying to sort out. We are creating better solutions for our customers to get past this roadblock. Would you be interested to get on a call with us so we can sort this out? Let us know.

Rated 1 out of 5 stars

This company is a BAD Joke.

This company is a BAD Joke.
I have paid for the Pro Plan in January! Soon there are 2 months now and the EIN and bank account are still not ready.
What's worse is they are impossible to reach. Even if they advertise they are offering Chat support for the Pro Plan, that's not true. You can write but they won't answer...
I regret choosing them.

11 March 2021
Unprompted review
Jumpstart Filings Inc. logo

Reply from Jumpstart Filings Inc.

Hey Alexandru! My apologies for the inconvenience. I know that it must be hard to wait this long. But please know that this is not a Jumpstart issue. Unfortunately, since the IRS (Internal Revenue Service) offices were closed for three months, due to the COVID-19 situation, they now have a huge backlog of applications that they are trying to sort out. We are creating better solutions for our customers to get past this roadblock. Would you be interested to get on a call with us so we can sort this out? Let us know.

Rated 5 out of 5 stars

Excellent communication is essential in…

Excellent communication is essential in all business relationships. With her timely and concise feedback and status reports, Roda has shown herself to be interested in establishing and maintaining a great business relationship with us. Thank you Roda :-)

9 March 2021
Unprompted review
Rated 5 out of 5 stars

Great Company, Excellent Communication

Roda, who manages my account, went above and beyond to ensure my company was compliant and met all the requirements to move the process forward.

Great communication throughout. Made it feel more like a partnership than just a customer. Highly recommended.

4 March 2021
Unprompted review

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