Update on JumpStart Filing. they scammed lot of people. they got paid for Delware Franchise Tax but never paid to Delaware. Site is down, emails doesn't work. They transitioned to a new co in Septembe... See more
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See what reviewers are saying
A truly great experience, I was guided through the entire process from day one. Cherry Amazing, she answered all my questions promptly & kept me updated as things progressed. I now have a registered U... See more
Company replied
Back in 2021, I created a company with this website for 250 USD. They have created a bank account for me on trynovel.com. After that around 1 year later, they suddenly closed my bank account without a... See more
It's been a breeze throughout the entire process of using Jumpstart. As a foreigner wanting to setup an investment company in the US, I had no idea were to start. Jumpstart made this happen in a matte... See more
Company details
Information provided by various external sources
As entrepreneurs ourselves, we're committed to helping other business owners start their companies with the right fundamentals in place. Spending time figuring out paperwork, then filing for an EIN, a new bank account, and then dealing with compliance, to us, is spending hours on tasks that aren't critical to the core growth of your business. Save hours of your time and energy and let us handle the paperwork so you can focus on what you do best: your business.
Contact info
2400 North 2nd Street, 55411, Minneapolis, United States
- sales@jumpstartfilings.com
- tryjumpstart.co
3.1
Average
273 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good experience
My company is still in the process of being set up because of COVID, but overall support, easy process and communication with the company are very satisfying for that attractive price. Especially I would like to thank Roda for her patience and fast responses to my questions. I would recommend Jumpstart as a good partner to form a company.
19 February 2021
Unprompted review
So far so good!
So far so good! My LLC hasn't been formed yet but it's in progress. Roda has been really helpful answering my questions.
19 February 2021
Unprompted review
I paid jumpstart money to set up my…
I paid jumpstart money to set up my company may 2020. Until now February 2021, I am unable to reach them or get any response. The worst part is they do not have a phone number. They gave me an EIN that does not exist! Someone called Bryan emailed me saying the info I sent does not exist! I have been unable to use that company and WANT ALL MY MONEY BACK!
18 February 2021
Unprompted review
Reply from Jumpstart Filings Inc.
Hi Maria,
We sincerely apologize for the inconvenience! we were not able to pull up an account because the information you initially provided is different from what was registered in our system. We are able to pull up your account now using the additional details you just provided via chat. we will continue to communicate with you there to avoid public sharing of information and we'll make sure to resolve your concern.
Please note that your company has already been filed with the state, your Company & EIN documents are readily available in your jumpstart dashboard and you can access them at any time. Also, a link to our contact info is available here: https://www.jumpstartfilings.com/contact
We pride ourselves on our service quality and I promise to do everything in our ability to help get your concern sorted out.
Best Regards,
Bryan
Customer Service Associate
Jumpstart Filings delivers on what they…
Jumpstart Filings delivers on what they offer!!! They walk you through the entire process to set up your company. Shout out to John Destacamento and Roda Penaranda.
17 February 2021
Unprompted review
Thanks John
Hey John, thanks for the help with the questions and for responding to my call request. Appreciate the guidance. Looking forward to doing business with you soon.
17 February 2021
Unprompted review
Great service from John
Hi
I had a issue with my application my fault may I add, I was dealing with John and had me sorted in 2 emails great service.
16 February 2021
Unprompted review
I was Talking to John
I was Talking to John. He was very helpful and helped me out while sign up. 5 star ratings 👍👍
13 February 2021
Unprompted review
John was fantastic at helping me with…
John was fantastic at helping me with my concern, I am impressed.
12 February 2021
Unprompted review
Excellent orientation by John
John was very helpful anwering the most crucial questions about opening my business and a bank account in the US. That has gave me the confidence for a Pro Plan with Jumpstart.
9 February 2021
Unprompted review
I have filed the dissolution for my…
I have filed the dissolution for my company since November 2020 and it hasn't been completed until today. There's no clear answer how I need to move forward to complete the process. The team doesn't know what's happening at all. They should stop offering dissolutions or other services if they cannot help.
7 February 2021
Unprompted review
Reply from Jumpstart Filings Inc.
Hi Johan,
We are sorry to hear that you are disappointed with the experience, we have already approved your request for dissolution and this has already been submitted to the state, we have included a confirmation number for this transaction as a guide and walked you through the process as well.
At present, we are still waiting for an official document to be issued by the state so that we can send it to you. We understand that it has already taken a while, but our support team stays in contact and provides you with progress updates.
We sincerely apologize for the inconvenience once again! We're going to keep you updated via the email thread we sent you.
Best Regards,
Bryan
Customer Success Associate
thank you to all team,Especially to john
thank you to all team
John helped me very quickly.
thank you john
5 February 2021
Unprompted review
Issues Resolved
I had few issues in beginning but now guys have resolved my issues so i have updated my feedback to 4 stars. Will make it 5 once all pending docs will be with me.
Thanks Jumpstart Support Team for taking action on this.
2 February 2021
Unprompted review
Reply from Jumpstart Filings Inc.
Hi Deepanshu,
I’m very sorry to learn about the not so good experience regarding our service! Our support team are really working hard and making sure that we are keeping in touch with you in regards to the update of your application, we’ve provided you feedback about the status and also responded to your questions in our social media pages.
We’ll keep you posted for the progress. Should there be other concerns or if encountered any issues, Please fil out this form: https://www.jumpstartfilings.com/contact-support so we can get you to our support team and assist you promptly.
Once more, We sincerely apologize for the inconvenience!
Best Regards,
Bryan
Customer Success Associate
We were referred to file our US company…
We were referred to file our US company and complete our registration process with jumpstart filings. The process was easy, folks at jumpstart are responsive. Its just the start for us and we hope that we have a smooth journey, ahead!
Thank you Jumpstart filings!!
28 January 2021
Unprompted review
So far so good
So far so good. They registered my New Mexico LLC within 3 days! I thought it was going to take 3 weeks (I am foreign). When I had a few questions to ask via their chat feature on their website, John assisted me almost instantly and answered all my questions. Their service is excellent.
21 January 2021
Unprompted review
5 Months Still not LLC certificate. EIN name on someone else name
I paid for Pro account and paid it on AUG 20. Till date I dont have a LLC certificate. They gave me some other companies LLC certificate. Second they gave EIN number but I see the owner name in Randy Tory and not my name. I asked for a response a long time ago and they kept saying we will respond and still no update.
20 January 2021
Unprompted review
Reply from Jumpstart Filings Inc.
Hello Kamrul,
I'm very sorry to hear that you didn’t have the best experience! we certainly have feedback especially during peak Covid months ago, Our team is really working very hard to make sure concerns are addressed, we've increased our capacity and we make sure that we service all additional load, I want to apologize again for the inconvenience!
Regarding your concern, I have sent you a message response with regards to this. While we understand that you are unhappy with the situation, we will be providing you updates from time to time and will work with you in resolving this issue as quickly as possible.
Best Regards,
Bryan
Customer Success Associate
More than 2 months since I start the process, and still incomplete
I adquire the Pro Plan on Nov 07, 2020, the ETA was Dec 07, 2020.
More than 2 months later, I'm still waiting for an answers.
Documents show at the dashboard aren't filled or they are filled by the same Jumpstart company. There's any official document.
After more than 2 months waiting, JumpStart seems to be a scamm.
19 January 2021
Reply from Jumpstart Filings Inc.
Dear Jorge,
Thank you for bringing up this concern and we apologize for the not so great service experience, Were not a scam and we'll make sure to take a look on this and provide you update. we wanna take care of you because we care about our customers. Our customer support team are really working to make sure all concerns are properly addressed.
To assist your concern, please fill out this form: https://www.jumpstartfilings.com/contact-support and include your company name so we can properly assigned this to our support team , I wanna let you know that once you send us an email or fill out our support form, you should get a response within 24 hours.
We look forward in hearing from you.
Best Regards,
Bryan
Customer Success Associate
Great customer service
Great customer service John has been helpful from start to end with company name change. Receiving mail. Prompt response. Thanks for the 5 star customer service.
19 January 2021
Unprompted review
Very detailed and helpfull service …
Very detailed and patience is a key feature of this service. Everything has been fast and easy to consult.
17 December 2020
Unprompted review
I have had a great experience
I have had a great experience
working with John very responsive and helpful with the right info, thank you very much.
16 December 2020
Unprompted review
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