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Triton Cycles Reviews 

5,893
•
TrustScore 4 out of 5

4.1

Bicycle Store
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Review summary

Created with AI, based on recent reviews

Looking at 159 reviews, reviewers had a great experience with this company. Customers frequently praise the efficient delivery service, with many items arriving quickly and often ahead of expectations. People appreciate the high quality of the products received, finding them to be as described and well-suited for their needs. Reviewers also consistently highlight the competitive pricing and excellent value, often finding the best deals online. Furthermore, the overall service, including helpful staff and good communication about orders, receives strong positive feedback. However, some customers also noted issues with order processing and delivery, experiencing significant delays, lack of tracking information, or items not arriving as expected. A few other people also felt that product quality was occasionally problematic, citing instances of misleading product descriptions or receiving damaged and unusable items like bent spokes or stripped components.

What people talk about most

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting fast dispatch and... See more

Product

Users describe positive interactions with product, often praising the quality and value of items like shoes,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant frustration over... See more

Price

People report positive experiences with pricing, often finding items at competitive rates and good value.... See more

Service

Customers consistently note positive experiences with service, with many praising the excellent, prompt, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The ad on your site made it look like it was the front and back wheel so when I brought the halo sas wheel I thought it was wheels? That’s the only down side and the slow delivery it took a lot longer... See more

Rated 4 out of 5 stars

I would review, as you keep reminding me, but rhe tyres have not arrived and there is no tracking Update, Triton have issued a refund as unable to track my item, so very good customercservice

Rated 4 out of 5 stars

Great price quick delivery would have been 5* but I sent a question by email and never received a reply I had to search online elsewhere for the answer but will be using them again

Rated 5 out of 5 stars

Seriously impressed with the sales, delivery and post-delivery care from the lovely team at Triton. I ordered a Ridley Grifn A gravel bike on the evening of the 27th Jan and was delivered by Triton's... See more

Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bike Accessories Store
  4. Road Cycling

Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(5,893)

143 reviews in the last 12 months

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