Travel Department Reviews 

Wonderful organisation for world wide travel. Literally just book, pack and go. Every detail is sorted so no online bookings, finding flights, accommodation, tours, trains connections etc. are eliminated, stress free. I would highly recommend these holidays.

Recently experienced TD as an unreliable company. Very disappointing because I’ve been a loyal customer for 25 yrs. They cancelled two booked trips - Vietnam and Croatia (autumn 2026) and for my trip to Slovenia (Spring 2026) they firstly changed trip dates and then also changed the destination airport to an airport 4 hours away instead of the original local airport, which made the short break much much shorter at the intended destination. So TD had caused major disruptions to my three booked holidays in 2026.
All I received from TD was a “sorry” with no explanation, other than “operational reasons” and that it’s in their T&Cs to cancel or change.
I’m extremely reluctant to book another holiday with them based on my 3 recent holiday experiences in 2026, their unreliability and customer service. This is how to lose customers fast. Real shame.
In reply to TD response: Three holiday disruptions in less than 6months is excessive. TD advertise many dates to a particular destination and TD staff have said to me on phone when TD can’t find enough customers TD just cancels the trip. Perhaps advertise less dates options so that the ones that ARE advertised are more likely to actually proceed? Shame TD customer appreciation has deteriorated as the company has matured.

Location of hotel was wonderful and the trips were great. The only problem was the food in the hotel Moderno. On arrival night a dinner was included chicken milanese but where was the chicken???breakfast also inadequate
I also did not understand why we had three guides for a week.

more free time ( which was probably optional anyway but not made clear at the time) at the tearto Taurmina would have been great, and bus tour of Vulvano island included, would have made the whole tour excellent. Over all very good with a great guide !

Holiday very well organised and the tour guide was excellent. The area was absolutely beautiful with so many beautiful things to see and do.
The breakfast at the hotel was delicious however I feel there could have been better choices for evening meals.

Very well organised tour company & excellent value for money.
Very reliable

Everything went according to plan very efficiently. Our tour leader was very good. Thank you Vader

Travel Department are a great company with a long established reputation for great trips. You get to meet with a group of like minded people who generally are very open to meeting with others. The tours are usually spot on and visit interesting places. The guides are usually outstanding and mix historical information with storytelling. We’re looking forward to going again

We had a wonderful week in Sorrento.
Hotel Ascot is perfectly positioned to enjoy Sorrento. The Hotel was very clean, well run and the staff very helpful and friendly. However the two meals we had there as part of the holiday package could only be described as fair.
Our transfers were on very clean buses which were very punctual and comfortable to travel in.
We enjoyed the excursions, however the crowds in Positana and Amalfi made it very difficult to explore, but it is July.
Our tour guide Cinzia Annunziata, was excellent. She was always good humoured and helpful.

It was a great holiday.

Every little detail was worked out, we loved it.

We have booked 3 holidays so far with the Travel Department. Booking is very efficient, communication before holiday is excellent. Accommodation, tours etc are always well organised.

Fjords of Norway including Bergen, Flam & Oslo. A wonderful holiday from beginning to end. The itinerary involved travel from west to east with four hotels, coach, boat and rail journeys, but everything went smoothly thanks to our excellent guide Vidar. Our drivers handled the sometimes difficult roads with great professionalism and kept us safe. Our hotel in Loftus was nothing short of spectacular with jaw dropping views. Norway is beautiful. Our single minor quibble was that the walking tour of Oslo was a little too long at three hours. However, this wasn’t helped by unusually hot weather in the city that day. We had a great group of fellow travellers and enjoyed every minute of this holiday.

Travel department always deliver. Thank you.

The itinerary was well chosen and often spectacular. Accommodation and food were enjoyable with the exception of our meal in the Raddison Blu in Oslo which was disappointing. The guide was knowledgeable and helpful throughout and our female bus driver excellent and animated.
Norwegian prices, particularly for alcohol were very high but the spectacular scenery made up for it.

Interesting view of Norway. Varied. Excellent Guides.

I felt looked after from the moment I arrived. I met the guide and a great group of people so had lovely company even though I set out alone. The hotel exceeded my expectations in terms of food, facilities, location and friendliness of staff. I loved having time to spend there alone or with other people on the trip and also getting to explore Sicily without the inconvenience of public transport or the stress of hiring a car. The guides on the excursions were very informative and friendly.

Excellent hotel great location and very good guide and organised day trips it makes senior travel so enjoyable.

Excellent service. Good quality hotels.

Our recent trip to Norway fjords, was nothing short of amazing,, from location, to trip , hotels , and of course our wonderful tour guide Vidar ,, although expensive,, I would recommend and already have ,, recommended it to my family and friends

Booked a trip in January to Lake Como in June. I requested a " quiet room " when making the booking. I got a noisey and tiny room on the first floor of The Grand Hotel Menaggio overlooking a busy road.TD had six months to honor or reject this request, but sat on their hands. Hotel staff and Rep were great. Pity about the room