Trackerly Reviews 

Do not use this service (not that you can call it a service) it is a way of conning people out of money. You are led to believe that they will track your parcel for £1, but you are mistakenly subscribing to a so called tracking service and are charged £24.90 for this. My husband phoned and queried the charge and was told that he had signed up for this. He was advised there would be no refund issued. Needless to say he cancelled this straight away. Once again do not use this website as they are just conning innocent people out of money. Use the Post Office website which is free of charge.

I was trying to trace my vaccination result posted via Royal Mail and accidently pressed the link of Trackerly.net. Royal Mail tracking is free then realised they charged me £1 but I ignored thinking just a pound but didn't realise it is a scam. Two days later they took £24.90 from my account. I immediately rang my bank and reported them fraud. My bank tells me I had subscribed to Trackerly.net and that was my monthly subscription. This was not true I have not subscribed to anyone. Really cleaver SCAM.

absolute scam, be aware. like everyone else, I fell for this. leaflet came through my front door, said I needed to go to this website and pay 1 pound to check my package. of course it didn't work. 2 days later, £24.90 taken out of my account because they signed me up to a subscription I didn't consent to. i wrote to them and emailed, no response. luckily I phoned up my bank and they blocked the subscription, but unfortunately will not be able to refund the money. be aware of this scamming method. horrible people out there.

Scam. Wrong info and scam scam scam

definitely a scam, but very clever, I was given no info other than £1 was due, which I thought was payment for import duty as I was expecting something from china, linked somehow to a dpd notification which I went to, very slick. If this happens to you contact your credit card company and ask them to block the subscription, you lose the £1 but that should be the limit. you can also ring them and ask them to cancel your subscription, but not sure if they ever will.

A clever scam, avoid

A pure scam. They charge you £1.00 to trace a parcel, Give you information you had given them, then 3 days later help themselves to £24.90 supposed subscription that you didn't sign up to. Give them a very wide berth.

Just signed up as it said it had found my parcel, I then logged on and nothing was found.

Be very careful, when you track a parcel they ask you to pay £1, not only they do not find the parcel but before you say anything, in reality have subscribe to them and you will pay £24 out of your account two days later. I asked for a refund as so unclear when you create an account and they are refusing to refund. Do not create an account, you are subscribing to them. really dishonest website.

Charged me £1 at first and now it has taken £60 out of my account. TOTAL SCAM

A total waste of time. I paid £1 initially for no useful information at all. Now they have taken £24.90 on my debit card being the 1st supposedly monthly subscription which commences 3 days after initial enquiry. Not highlighted as a condition when I made my enquiry. Iniquitous. Of course, I have cancelled but anticipate a row getting my £24.90 back. Shame on Parcelforce for hitching in with this outfit. Dubious legally - I shall alert my MP.

Scam!
This company should be investigated and closed down

I've had a charge of £24.90 yet I have not used this service. I get all my deliveries through DPD and have their app so have no reason to use this service. I had to Google the name that was on my bank statement just to find out what it was. I've been charged for something I did NOT even sign up to. THIS IS FRAUD!
Luckily I noticed the same morning they took it and it hasn't went through properly yet as I got straight in touch with my bank reported the charge and cancelled my bank card!
Now the fraud team are sorting it for me.
I'd recommend to anyone whose had this charge they don't recognise to report it to your bank ASAP and cancel your cards... and also to get in touch with the fraud team...

I paid £1 and then they charges me £24.99, tries to contact the support for a refund but they refused. TOTAL SCAM!!

Like all the comments. I have fallen for this too. I paid £1 to track an important parcel and they now keep taking £24.90. I didn’t sign up to anything and I don’t know how to stop the payments coming out of my account. Absolute disgrace.

Stay well clear of this company they are just trying to con people out of their hard earned money offering you deals for £1 and not telling you they sign you up to a monthly subscription of £24.90 which will keep being taken until you realise probably when it’s already to late and they have already took you for one payment
It. Is a disgrace that there are companies taking liberties with this kind of low life trick in these very troublesome time when hard working people are struggling to make ends meet stay well clear hope they go bankrupt

Just like all the rest of the people on here I also tried to find a parcel for £1 But have since been charged bloody £24.90 for F ALL!!! They don't even track your parcel it's a scam so take all our advice and stay away from these scumbags!!!!

I sent a parcel earlier on in the year. Through DPD carrier. I had no involvement to my knowledge with Trackerly.net. Why would I, as I was using DPD. Monies have gone from my bank account to the tune of initially £1.00, and then £24.90 per month since April. 2021, I contact my bank, that it would have happend when I either tried to track the parcel, or in the terms and conditions.
Up to date, eventually through the bank, I got a telephone number and rang them, the person was evasive and rude at the end of the phone for Trackerly. They, sent a link to my email afterwards saying that the subscription ( i didnt take out in the first instance) was cancel. All very polite, please get in touch, I have tried and mail returned to sender.
I noticed on Trust pilot people with comments exactly about the same amounts I have said £24.90- taken without consent. Please stop this right now, and demand refunds....

Why are the police not prosecuting this scum?

They make a frauda, took you're money with no notification. First you pay 1pound and after they make an auto- subscription and took 24.90.