Wow!!! How the hell are these scummy scheisters still operating!! The only thing more offensive than the actual scam they conduct is the patronising written "responses" to their victims!! "NO-ONE" w... See more
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See what reviewers are saying
Like most of your respondents I found this site to be a scam. Despite paying the required registration fee of £1.00 there was no service BUT repeat of the whole process! The public must be warned abou... See more
Company replied
Complete scammers I tried once to track a parcel,was charged£1 and was okay with that,now they are trying to change me £24.90 a month for something I don't want and I can't stop the subscription, ev... See more
Company replied
A total waste of time. I paid £1 initially for no useful information at all. Now they have taken £24.90 on my debit card being the 1st supposedly monthly subscription which commences 3 days after init... See more
Company replied
1.1
Bad
200 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 1 week
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Thieving shitehawks will scam you do…
Thieving shitehawks will scam you do not use or trust should be banned from trading work hand in hand with BLUE DWEN DEN .COM also scammers
16 August 2023
Unprompted review
Reply from Trackerly
Hello GREG NEWMAN,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
Absolutely awful
Absolutely awful. A scam!!!! They asked me for £1 and after, without even telling me they took £24.90!!! out of my account
Do NOT use!!!!
24 July 2023
Unprompted review
Reply from Trackerly
Hello Ms Ana Maria Gonzalez Moraga,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
CHEATED BY TRACKERLY…
Like many other people I have been tricked by this company into paying a monthly subscription twice. I have tried to cancel it and eventually got through today, but no offer of refund and I will be watching to see if they process another payment next month. My credit card provider has put them on a black list with MasterCard but this did not work. It is also not possible to print out any confirmation from their website. AVOID THEM AT ALL COSTS THEY ARE CHEATS AND CHARLATANS.
30 June 2023
Unprompted review
Reply from Trackerly
Hello Terence,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
SCAMMERS!
SCAMMERS!! THEY OFFER A £1 PACKAGE tracking service then try and slip a £25 a month subscription. If it wasn't for my bank app they would have got away with it too!! Do not Use!!
16 June 2023
Reply from Trackerly
Hello William Twaddle,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
I am currently trying to correspond…
I am currently trying to correspond with this dreadful company! They appear to be affiliated to Royal Mail? I sent a box of presents to my nephew for his birthday which he has never received? When tracked, it says it was left in a safe place??? But they have not provided any POD and he has not got it? To add salt to the wound, when I tried to track it, they stated I had signed up to a subscription (why would I do that) and they have debuted £24.90 from my card and are refusing to pay this back! I will not let this continue without a fight! And if I understand correctly they will not be providing anything further!
What does it take to stop this sort of thing happening and where if we make a genuine mistake, any kind of customer services?? Cooling off period?
Trackerly you should be ashamed of yourselves, you don’t even provide the service you claim to offer but you take unsolicited payments (I am a pensioner)!!!
22.05 … after a battle I managed to get my subscription that I did not ask for, refunded! But because Trackerly say I no longer have a subscription they can give me no further detail re my missing package!
My nephew therefore has no birthday presents! I will no longer use The Post Office to send parcels whilst they are involved in Companies such as these! I really at a loss as what to do to track down my parcel? Maybe Trackerly should focus on what their company is meant to do and not fighting with customers to get unsolicited money????
14 May 2023
Unprompted review
Reply from Trackerly
Hello Maggie Johnson,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
These people are eastern uropean
These people are eastern uropean . Scamming people out here ! They have couriers working with evri and parcel force . Also Royal Mail it’s a total set up . Do not reply to any off their messages. I’ve now contacted the fraud squad about them .🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
11 April 2023
Unprompted review
Reply from Trackerly
Hello Claudette Mcnab,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
Rip off scam
I am sure this is a scam or at least a covert way of tricking people out of money.48hrs and you get whacked with a £24 bill for nothing at all you don't even get a chance to cancel as they don't respond until the 48hrs are up the they say its an agreement .Ripoff scam Should be renamed Trickery
28 September 2022
Unprompted review
Reply from Trackerly
Hello John O'Hanlon,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
This is a scam that cannot provide anything
This is a scam that cannot provide more information about you package.
They take an initial charge on the first day and then 24hrs later charge you £24 as rolling monthly subscription.
I asked for my money back and they refused, I repeatedly pestered them and they eventually gave it back.
10 November 2022
Unprompted review
Reply from Trackerly
Hello Joe Harrison,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
They now are trying for the SECOND time…
They now are trying for the SECOND time to get my already validated review removed. This company is so unethical and is a fraud.
8 February 2023
Unprompted review
Reply from Trackerly
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
Track parcels world wide.
Be careful when divulging card details as while using this app I accidentally signed up to a £24.90 a month charge when I was only trying to track 1 parcel.
After a bit of a slow response the company were good enought to refund £99.60 in accidental activation
4 October 2022
Unprompted review
Reply from Trackerly
Hello Mr Scarr,
Thank you for your feedback. We are delighted that our services met your expectations!
Have a nice day,
The trackerly team.
This is a scam
This is a scam, was having difficulties tracking parcel from US, used trackerly and paid £1. After 3 days they took 24.90 as per their supposed T's and C's, which were not clearly stated. AVOID AT ALL COSTS.
4 January 2023
Unprompted review
Reply from Trackerly
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
DO NOT USE THIS COMPANY
I just want to reinforce the message - these people behave like crooks. I wanted to track a Parcelforce pacel and Googled 'track parcelforce' The PX trackerly website apeared and I confess I wasn't careful enough. They asked for a £1 fee and because the parcel was important, I paid it - no information was forthcoming and I found my way to the correct Parcelforce website. Then a withdrawl of £24.90 was made by Trackerly - Happily for me, Barclays Fraud Team picked up this transaction and cancelled both payments. If you look at the PX Trackerly website, their phone numbers are invalid and (my) software warned me not to click on their links...
I have just received a 'reply' from Trackerly claiming to have tried to reach me. I have had no call, email or other message from them, and this just reinforces my conviction that people should not deal with them. Take a look at many other unhappy clients' comments!
30 October 2022
Unprompted review
Reply from Trackerly
Hello Mr Whitehead,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
SPEAK AS YOU FIND
Got in touch by email after finding that I had been charged £24.90 like all people on reviews forum.
Convinced had been scared as nowhere on their website did it say was signing up to subscription.
Has to be said they refunded my money and cancelled the subscription immediately I sent customer services an email after checking my bank account.
So can only speak as you find.
Tom
19 September 2022
Unprompted review
Reply from Trackerly
Hello Mr Alder,
Thank you for your feedback. We are delighted that our services met your expectations!
Have a nice day,
The trackerly team.
Reply from Trackerly
Hello Mr Marshall-rees,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Former issue has been sorted
I previously had issues with this company but they dealt with them so all gas been sorted
28 August 2022
Unprompted review
Reply from Trackerly
Hello Mrs Mccready,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Why is this still on Google?
Why is this still on Google?
I tried to track a parcelforce parcel, put the tracking in and my email then it took me to a page wanting payment. I clicked out straight away suspecting it was a scam. So I went in again, made up a tracking number and email and guess what? They had tracked the parcel - which of course doesn't exist. I was concerned that they might try to redirect my parcel and they had my tracking number and email, so I contacted Parcelforce. Google needs to take this site down.
Edit - I have reported the ad to Google, don't know if they will do anything. If you can, report it to Google, if enough people do, they may take it down. Probably would resurface as another set of theives under a different name.
25 July 2022
Reply from Trackerly
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
!!!!!!!!!!!!!AVOID!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!AVOID!!!!!!!!!!!!!!!!!
This companies boss should be located up in prison for this scam scheme. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 charging money every Month for NOTHING. Absolutely nothing. Spoke 3 times wit them for subscription cancellation, they agreed but for last 2 months they still charging money for NOTHING.
17 February 2022
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Tracking some expensive boots I wanted…
Tracking some expensive boots I wanted to know where they where Sent by (parcelforce) next thing I know £1 turned into £24.90 utter scam how it’s still running is outrageous and I thought it was all legitimate 🤦
17 January 2022
Unprompted review
Reply from Trackerly
Hello Mr Shaw,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
AVOID!
When tracking a parcel via the Parcel Force website I somehow clicked on a link for trackerly.net
They claim to help you track your parcel for £1 and then 2 days later take £24.90 from your account for a subscription which they claim is clearly stated. In my opinion it is not.
Not only that they didn’t even bother to track the parcel or send me details of its whereabouts until I chased them 9 days later.
Do not use.
17 January 2022
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Theiving scumbags
These people are thieving scumbags. BEWARE. I paid £1 initially to track a parcel and entirely misled on signing up. They started taking £24.90 on my debit card being the 1st supposedly monthly subscription which commenced 3 days after initial enquiry. Not highlighted as a condition when I made my enquiry. Iniquitous. This carried on for 7 months until I clocked it on the statements. Shame on Parcelforce for using these scumbags on your site.
17 January 2022
Unprompted review
Reply from Trackerly
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
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