Wow!!! How the hell are these scummy scheisters still operating!! The only thing more offensive than the actual scam they conduct is the patronising written "responses" to their victims!! "NO-ONE" w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Like most of your respondents I found this site to be a scam. Despite paying the required registration fee of £1.00 there was no service BUT repeat of the whole process! The public must be warned abou... See more
Company replied
Complete scammers I tried once to track a parcel,was charged£1 and was okay with that,now they are trying to change me £24.90 a month for something I don't want and I can't stop the subscription, ev... See more
Company replied
A total waste of time. I paid £1 initially for no useful information at all. Now they have taken £24.90 on my debit card being the 1st supposedly monthly subscription which commences 3 days after init... See more
Company replied
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Total scam
Same as everyone else has said, total scam! No mention of a "trial offer" for £1 & then £24.90pm AVOID!

Reply from Trackerly
don't get tricked into paying for this…
don't get tricked into paying for this 'service'. It is not a service at all. it just copies the tracking form your DHL/parcelforce or any other delivery without adding any value or additional service. complete waste of time and money!

Reply from Trackerly
Info not accurate and worth nothing.
I tried to track a package they give me a name, what was suppose to be a place where the package was, but nothing else, that means the info worth nothing to me.
I reviewed this message and removed some parts that was mentioned I wasn’t able to cancel the subscription because the email was wrong, but still ì wouldn’t waste my money honestly, because the info isn’t accurate at all.

Reply from Trackerly
I would give a negative score if i could - Thieving Scumbags
I would give a negative score if I could. This is nothing but a scam and they are thieving scumbags.
If you use them after they contact you to track anything it seems a very small cost but they automatically sign you up to a rolling 12 month contract to track things at £24.90 per month without making it clear and then refuse to refund you when you challenge them. Avoid using them.

Reply from Trackerly
Wasted
Wasted time and money. They can’t find a piece of wood in the forest.

Reply from Trackerly
Utterly useless
Utterly useless. A card was left, which is useless, because we are out at work all day.
Then I was charged £1 and my parcel was sent back to the depot. 1 star is too high.

Reply from Trackerly
Total scam
Total scam
My 80 year old parents had a new router delivered from EE and they were told that they would have to pay £1 to track the package. When the parcel arrived they were asked for their debit card for the delivery but they have now been charged two lots of £24.90, which Trackerly claims is a twelve month tracking contract that my father agreed to when he handed over his debit card.
This is a total lie, no contract was ever discussed and my parents certainly do not a twelve month contract to track the very rare occasion that they have a parcel delivered. The contract has now been cancelled but Trackerly is refusing to refund the money they have paid. Disgraceful company - avoid at all cost!

Reply from Trackerly
Wish I could give this company minus 50…
Wish I could give this company minus 50 stars but I bet there's a bunch of fat cowards that read the reviews and 😂😂 wish I could meet the boss!!! But he wouldn't have the guts! Thief best candidate for rip off britain's and pensioners and probably our veterans with no feeling wat so ever!!! You stole£80 from this veteran but wat goes round!!!

Reply from Trackerly
Complete and utter con
Complete and utter con. They take £24.90 from your card each month even though you haven’t agreed to it.
Had to contact bank to get my card cancelled

Reply from Trackerly
F#$#ing robbing ba$#$ard .
F#$#ing robbing ba$#$ard .. is this an actual monthly subscription or just a one of payment ? Fuming

Reply from Trackerly
Total scam
Total scam - I will never use this service again it is basically theft!!

Reply from Trackerly
Awful
Awful. Scam merchants, don’t have a clue where your parcel is.

Reply from Trackerly
Scam!
Scam!! you can enter random numbers and they say they found your parcel. It costs one pound so not a great loss until you discover that you are committed to a subscription.

Reply from Trackerly
Read the terms and conditions.
I agreed to pay this company one pound to track a missed delivery from ParcelForce. The transaction appeared on my credit card the next day. However, 72 hours later, they took a further £24.90. It transpired that I had not read the T&C's which included a monthly subscription fee.
DO NOT USE TRACKERLY !

Reply from Trackerly
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






