Trackerly Reviews 

200
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Wow!!! How the hell are these scummy scheisters still operating!! The only thing more offensive than the actual scam they conduct is the patronising written "responses" to their victims!! "NO-ONE" w... See more

Rated 1 out of 5 stars

Like most of your respondents I found this site to be a scam. Despite paying the required registration fee of £1.00 there was no service BUT repeat of the whole process! The public must be warned abou... See more

Company replied

Rated 1 out of 5 stars

Complete scammers I tried once to track a parcel,was charged£1 and was okay with that,now they are trying to change me £24.90 a month for something I don't want and I can't stop the subscription, ev... See more

Company replied

Rated 1 out of 5 stars

A total waste of time. I paid £1 initially for no useful information at all. Now they have taken £24.90 on my debit card being the 1st supposedly monthly subscription which commences 3 days after init... See more

Company replied


Contact info

1.1

Bad

TrustScore 1 out of 5

200 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

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1.1

All reviews

(200)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

B...he’s.....

18 March 2021
Unprompted review
Trackerly logo

Reply from Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Rated 1 out of 5 stars

Total scam

Same as everyone else has said, total scam! No mention of a "trial offer" for £1 & then £24.90pm AVOID!

17 March 2021
Unprompted review
Trackerly logo

Reply from Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Rated 1 out of 5 stars

don't get tricked into paying for this…

don't get tricked into paying for this 'service'. It is not a service at all. it just copies the tracking form your DHL/parcelforce or any other delivery without adding any value or additional service. complete waste of time and money!

12 March 2021
Unprompted review
Trackerly logo

Reply from Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Rated 1 out of 5 stars

Info not accurate and worth nothing.

I tried to track a package they give me a name, what was suppose to be a place where the package was, but nothing else, that means the info worth nothing to me.
I reviewed this message and removed some parts that was mentioned I wasn’t able to cancel the subscription because the email was wrong, but still ì wouldn’t waste my money honestly, because the info isn’t accurate at all.

7 February 2021
Unprompted review
Trackerly logo

Reply from Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Rated 1 out of 5 stars

I would give a negative score if i could - Thieving Scumbags

I would give a negative score if I could. This is nothing but a scam and they are thieving scumbags.
If you use them after they contact you to track anything it seems a very small cost but they automatically sign you up to a rolling 12 month contract to track things at £24.90 per month without making it clear and then refuse to refund you when you challenge them. Avoid using them.

5 February 2021
Unprompted review
Trackerly logo

Reply from Trackerly

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,
The Trackerly team

Rated 1 out of 5 stars

Wasted

Wasted time and money. They can’t find a piece of wood in the forest.

2 January 2021
Unprompted review
Trackerly logo

Reply from Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Rated 1 out of 5 stars

Utterly useless

Utterly useless. A card was left, which is useless, because we are out at work all day.
Then I was charged £1 and my parcel was sent back to the depot. 1 star is too high.

16 December 2020
Unprompted review
Trackerly logo

Reply from Trackerly

Hello Mr Hooper,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Rated 1 out of 5 stars

Total scam

Total scam
My 80 year old parents had a new router delivered from EE and they were told that they would have to pay £1 to track the package. When the parcel arrived they were asked for their debit card for the delivery but they have now been charged two lots of £24.90, which Trackerly claims is a twelve month tracking contract that my father agreed to when he handed over his debit card.
This is a total lie, no contract was ever discussed and my parents certainly do not a twelve month contract to track the very rare occasion that they have a parcel delivered. The contract has now been cancelled but Trackerly is refusing to refund the money they have paid. Disgraceful company - avoid at all cost!

11 December 2020
Unprompted review
Trackerly logo

Reply from Trackerly

Hello Mr Ashford,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Rated 1 out of 5 stars

Wish I could give this company minus 50…

Wish I could give this company minus 50 stars but I bet there's a bunch of fat cowards that read the reviews and 😂😂 wish I could meet the boss!!! But he wouldn't have the guts! Thief best candidate for rip off britain's and pensioners and probably our veterans with no feeling wat so ever!!! You stole£80 from this veteran but wat goes round!!!

24 November 2020
Unprompted review
Trackerly logo

Reply from Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Rated 1 out of 5 stars

Complete and utter con

Complete and utter con. They take £24.90 from your card each month even though you haven’t agreed to it.
Had to contact bank to get my card cancelled

13 October 2020
Unprompted review
Trackerly logo

Reply from Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Rated 1 out of 5 stars

F#$#ing robbing ba$#$ard .

F#$#ing robbing ba$#$ard .. is this an actual monthly subscription or just a one of payment ? Fuming

2 October 2020
Unprompted review
Trackerly logo

Reply from Trackerly

Hello Mr Cadman,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Rated 1 out of 5 stars

Total scam

Total scam - I will never use this service again it is basically theft!!

24 September 2020
Unprompted review
Trackerly logo

Reply from Trackerly

Hello Mrs HOLBROOK,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Rated 1 out of 5 stars

Awful

Awful. Scam merchants, don’t have a clue where your parcel is.

8 September 2020
Unprompted review
Trackerly logo

Reply from Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Rated 1 out of 5 stars

Scam!

Scam!! you can enter random numbers and they say they found your parcel. It costs one pound so not a great loss until you discover that you are committed to a subscription.

20 August 2020
Unprompted review
Trackerly logo

Reply from Trackerly

Hello Mr Hue-Vashon,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Rated 1 out of 5 stars

Read the terms and conditions.

I agreed to pay this company one pound to track a missed delivery from ParcelForce. The transaction appeared on my credit card the next day. However, 72 hours later, they took a further £24.90. It transpired that I had not read the T&C's which included a monthly subscription fee.
DO NOT USE TRACKERLY !

22 July 2020
Unprompted review
Trackerly logo

Reply from Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

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