Thornley Groves Estate Agents Reviews 

Lucy Clegg:
Re: 41 Little Bolton Terrace-
A swift response to my request and a quick settlement.
Helpful and pleasant.
Thankyou.

Karen made me us feel very welcome she explained everything perfectly and made us more eager to want The house !! Thank you so much Karen !

Thankyou Karen Filson, for hosting an amazing house viewing at M8 today for me and my family!

I appreciate the support, thankyou !

We viewed a property with them. Kelly McDermott was our agent who showed us around. Great communication to begin with. She was on time. She had full knowledge about the property and answered all our questions. She was very friendly to talk to. It felt as if the owner themselves are showing us around.

I recently had a reason to correspond with Lucy Clegg, a Senior Relationship Manager at Monton Green, Eccles, she was polite and helpful, prompt in replying with a clear explanation and leaving it that if I needed any more assistance to not hesitate to get in touch. Happy with my experience.

I had a very positive experience and would highly recommend. Communication was excellent throughout the process.
I always felt informed and supported, there is great professionalism and dedication from the team.
It all made the sale of my property a smooth and successful experience.

I like to thank Keagan for helping me resolve an ongoing issue at the rental/agency for a year. He is an asset to the business
We spoke in person and he listened to suggestions. The response was fast along with a reasonable quote from a contractor.
I received pictures and updates which was useful and reassuring.

Thank you Thornley Groves......Thank you Jeovely Maiotuka .....

Katie Garner has managed three properties on my behalf over the last seven years and has always been proactive and reliable, especially with complicated issues around maintenance and difficult tenants. It's been much appreciated and I would definitely recommend!

I recently viewed a rental property with Emma Slabbert and just wanted to leave a review to say how lovely she was throughout the whole process. She was friendly, welcoming and easy to talk to from the moment I arrived. She gave me plenty of time to look around, answered all my questions honestly and never made me feel rushed.

The viewing was a really positive experience thanks to Emma, and she made me feel even more excited about the property. Thank you for all your help!

Katie is alway super helpful whenever we have any questions/queries. I always know I know I am in good hands!! Huge thanks—definitely recommend!

Thornley Groves have managed our Apartment in Manchester (XQ7) for over 16years
Our current property manager Katie Garner has always been there to respond to our queries or issues in good time by phone: emails.
Very happy with the services provided by her and her team. Thank you

Unfortunately, my experience wasn't a positive one. Communication was poor, as it was difficult to get through by phone, and my viewing was cancelled just 40 minutes before it was due to take place. While I understand that things can happen, more notice and better communication would have been appreciated.

Kent and Katie are extremely capable at their jobs and they always go above and beyond to help out.

karen done a amazing job with the viewings!
very informative and answered all our questions

Karen was very helpful showing us the property, supplying us with the information we need.

"Outstanding, proactive, and super-efficient service from Thornley Groves!"
I had a fantastic experience working with Emily Guy and Antonia Litter at Thornley Groves (Altrincham branch).
Right before the tenancy move-in date, we ran into a tight timeframe getting the formal Consent to Let from our building management company. Emily went above and beyond - she proactively suggested contacting the management company on my behalf, guided me through providing authorisation, and immediately picked up the phone to follow up with them. Thanks to her amazing initiative and speed, we received official written confirmation within just a few hours, ensuring the tenants could check in right on schedule without any delay!
Emily and Antonia are both incredibly professional, helpful, and reassuring to work with as a landlord. I couldn't have asked for a better team to handle my property. Highly recommended!

Kent has been great in helping me to sort out an ongoing issue with flat maintenance

Karen Filson deserves the perfect score!

Imagine if all prospective tenants could enjoy similar service - the experience would be a lot more bearable.

It was great having you as our agents with our stay in eastham rake, all our concerns that has been raised was been dealt. Godbless