The Window Shutter Company Reviews 

303
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We had used the Window Shutter Company for a number of shutters for upstairs windows several years ago. Tim installed them efficiently and we were pleased with the result. So now when we decided to h... See more

Company replied

Rated 5 out of 5 stars

Just had a 6 unit shutter installed around a bay window. Easy to contact company in the first instance and prompt attendance for the initial measure and quote. Fully explained our options along with... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Tim very knowledgeable and experienced. Explained everything clearly and with all options available. No pressure to buy or book. Quality products used. Rooms left spotless after f... See more

Company replied

Rated 5 out of 5 stars

We returned to The Window Shutter Company to have 3 more Windows fitted with shutters after our 1st positive experience 8 months ago. They did not disappoint on repeat custom and the team ar... See more

Company replied

Company details

  1. Window Treatment Store

Written by the company

A family run business specialising in the design, supply and installation of the highest quality made-to-measure plantation shutters. Established in 2012 and covering the South East of England, The Window Shutter Company has built an enviable reputation for providing exceptional customer service, competitive prices and a trusted product range. A full range of shutter blinds are available for any window size or shape and all with a 5 year guarantee. Free home design visits offered, and a full installation service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

303 reviews

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5.0

All reviews

(303)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Second time we’ve used this company

Second time we’ve used this company . Informative from start to finish. Customer service second to none and excellent product

30 June 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thanks for your kind words Karen - we very much appreciate you taking the time to share your experience with others. And thank you for your continued custom.

Rated 5 out of 5 stars

Very happy with my plantation shutters

Very happy with my plantation shutters, Tim and Martin were very friendly and adept. They cleared up after themselves too! The shutters look great!

30 June 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you for great review....we are so pleased that you are happy with your shutters. Thank you very much for taking the time to share your experience with others....it's very much appreciated.

Rated 5 out of 5 stars

Absolutely Fabulous!

The 2nd time I have used The Window Shutter Company. They are a fabulous company and I would have absolutely no hesitation in recommending them.

A high quality product but it's their customer service that sets them apart - efficient, effective and great communication throughout.

28 June 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you for your very kind words Debbie which is much appreciated. And thank you for your continued custom.

Rated 5 out of 5 stars

Beautiful shutters and excellent service!

I’m so glad I found The Window Shutter Company!
I saw they had lots of good reviews which filled me with confidence. I already had shutters from another company but they weren’t suitable for our tilt and turn windows since we couldn’t open our windows fully. Tim came round and explained that he would not have recommended the frames we had been given for our windows and that he could fit a frame outside the window reveal and that we would be able to open our windows fully. Although we had only had our shutters for seven years and they were in good condition I decided to go ahead and have them replaced.
Tim was professional and friendly and I was kept up to date by Liz on how our order was progressing. The installation process could not have been better, removing our shutters and installing the new ones was carried out very efficiently by Tim and Martin. The shutters look lovely and have been installed beautifully. It has been a such pleasure to deal with The Window Shutter Company and now I can open my windows!

22 June 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your fantastic review Wendy. We are thrilled that you are so pleased with your new shutters and are very grateful for you taking the time to leave such a comprehensive review of the service you have received.

Rated 5 out of 5 stars

Excellence all round

An excellent product, professionally fitted, and delightful people to deal with. Highly recommended.

22 June 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you very much for your great review. We are delighted that you are so pleased with your shutters and thank you for taking the time to share your experience with others.

Rated 5 out of 5 stars

New window shutters installed

New window shutters installed. Excellent job and they look great. Also great service and would highly recommend

17 June 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you for your recommendation and for taking the time to share your experience with others. We are delighted that you are so pleased with your shutters...enjoy!

Rated 5 out of 5 stars

A very good company delivering great product

I stumbled upon The Window Shutter Company while researching what sort/type of blind I wanted for my project. Their website filled me confidence and when I made my first contact, the whole process seemed to happen quickly. The measure up/survey was very detailed, Tim explained our best options which we went with. We were kept upto speed with all progress after we placed the order and the installation process was fantastic, leaving us with great shutters and everything nice and clean and tidy.

15 June 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your wonderful review. We are thrilled that you are so pleased with your shutters and the service received and very much appreciate you taking the time to share your experience with others. We hope you enjoy your new shutters!

Rated 5 out of 5 stars

Tim was professional

Tim was professional, friendly and took the time to explain all the different options available to me and set clear expectations on timelines. Throughout I was kept up to date by Liz on how the order was progressing and on instillation day Tim and Martin were punctual, efficient, did a great job and left the place spotless. I’m so pleased with how the shutters look and will definitely be using The Window Shutter Company again in the future.

9 June 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your lovely review and kind words. We are thrilled that you are so pleased with your shutters and the service received and very much appreciate you taking the time to share your experience with others. Thank you!

Rated 5 out of 5 stars

Excellent

Excellent, very pleased with the shutters, Tim and Martin were very professional, friendly and tidy. The shutters look fantastic both from inside and outside and would thoroughly recommend them.

8 June 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you for your great review Julie. We are delighted that you are so pleased with your shutters and thank you for taking the time to share your experience with others.

Rated 5 out of 5 stars

Excellent service and beautiful shutters

Tim and Liz have been nothing but professional, efficient, patience and plain old nice. Tim took the time to explain all the different options available to us and answer our millions of questions. They were very clear on timescales and that it wouldn't be possible to make changes once the order was made. The shutters ended up arriving a little earlier and they were quick to ask if we wanted to move installation forward. Tim also found a perfect solution for us when we weren't 100% happy with what we ordered. Tim and Martin did a great job of installing the shutters that now look like were always there, and left the place spotless. We couldn't be happier with the service provided and the shutters are a beautiful addition to our home.

28 May 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your fantastic review Maya and kind words. We are thrilled that you are so pleased with your shutters and the service received and we very much appreciate you taking the time to leave us such a comprehensive review. Thank you!

Rated 5 out of 5 stars

First Class In Every Respect

This was the second occasion I used this company and, like the first, I was delighted with the end result. The product, professionalism, cleanliness, efficiency and communication was first class in every respect.
Cannot recommend them highly enough!

26 May 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your fantastic review and kind words. We are delighted that you are so pleased with your shutters and very much appreciate you taking the time to share your experience with others. Thank you for your continued custom!

Rated 5 out of 5 stars

Great Job Done

Tim has just finished the installation of shutters on the four front windows of my house and I am very pleased with everything. It was great to have the same person who came to measure up and then returned to do the fitting. Excellent service from Liz and Tim all round. Martin. Wimbledon.

25 May 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your great review - we are thrilled that you are so pleased with your shutters and the service received. We very much appreciate you taking the time to share your experience with others.

Rated 5 out of 5 stars

Great Service

Great Service
Great Product
Great Value
We are absolutely delighted with our shutters and wouldn’t have any hesitation in recommending The Window Shutter Company

23 May 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you for your great review and recommendation. We are delighted that you're so pleased with your shutters and appreciate you taking the time to share your experience with others.

Rated 5 out of 5 stars

Perfect service from initial site visit…

Perfect service from initial site visit and consultation through to fitting. Top quality product arrived within the suggested timeframe and Tim and his friendly colleague arrived promptly to fit. Fitting was quick, expedient and professional with a clean finish not just to the shutters but the rooms aswell which I wasn't expecting. You wouldn't have known they were here except for these stunning additions to our bungalow which really set the rooms off. Thank you so much. Highly delighted and would highly recommend. Liz also offered superb communication throughout by email to keep us informed of a date for fitting. Professional expert team!

21 May 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your fantastic review - we really appreciate you taking the time to share your experience with others. We are delighted that you are so pleased with everything - thank you very much for your custom.

Rated 5 out of 5 stars

As a return customer

As a return customer, we are once again super pleased with our new shutters, from the covid secure measuring to the installation by Tim and the team, we felt well informed on the progress of our order throughout. We have had numerous compliments and requests for details from random strangers on who supplied and fitted them! Wouldn't hesitate to recommend, thanks again.

21 May 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your great review. We are delighted that you are so pleased with your shutters and are grateful for you taking the time to share your experience with others. Thanks also for your continued custom!

Rated 5 out of 5 stars

Amazing 🤩

Very friendly service.

Liz kept in touch with us throughout to keep us updated on delivery of the shutters and when they could be installed.

Tim and Martin were great and the shutters look amazing.

We are extremely happy and will definitely be recommending to anyone who is looking for shutters.

Thank you.
Chris & Aimee.

20 May 2021
Unprompted review
Rated 5 out of 5 stars

Shutter Installation

The Window Shutter Company installed shutters in multiple rooms in our house. They were friendly and professional from coming in and providing us a quote through to installation. The shutters look lovely and I'm very happy with the overall result.

18 May 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you for your great review.....we are delighted that you are so pleased with your shutters. We very much appreciate you taking the time to share your experience with others.

Rated 5 out of 5 stars

Superb shutters with professional friendly service.

We are so pleased with our shutters and it was a pleasure to deal with Tim and Liz once again.(They fitted shutters to another property of ours in 2017).They offer a superb product and treat you like friends and even Andy ,their new fitter, seems like a good addition to their team.
Super product,professionally fitted at a competitive price.

14 May 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your fantastic review Dave. We are delighted that you are so pleased with your shutters and really appreciate you taking the time to share your experience with others. Thank you for your continued custom!

Rated 5 out of 5 stars

Happy Customer

Was going down the Blinds route until I saw my parents Shutters from The Window Shutters Company and I was sold.
Tim came round and helpfully guided me through the Shutters, fittings and colours. I decided on Seattle (MDF) and Taupe - very happy I did and the colour was stylish, perfect for both the Living room and Master Bedroom.
Lead time was estimated at 14-16 weeks due to Brexit and the Pandemic which was fine. Liz kept me updated on progress during the lead time, which was great. Fitting was arranged at the 15/16 week mark, and was professionally fitted by Tim & Andy and only took 1 hour per window.
Overall, extremely happy with the Shutters, finish, colour, friendliness and the communication throughout the process and I would highly recommend.
Thanks Liz and Tim

13 May 2021
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for your fantastic review - we are delighted that you are so pleased with your shutters and very much appreciate you taking the time to leave such comprehensive feedback to share your experience with others. We hope you enjoy your new shutters!

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