Shutterly Fabulous® Reviews 4,130

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive product knowledge, making the entire process smooth and pleasant. People frequently highlight the excellent service, noting the efficiency from initial consultation to installation, and are particularly impressed with the high quality of the products, which are often described as beautiful and transformative for their homes. However, some customers also noted issues with service, mentioning that they experienced significant delays in receiving their orders, with some waiting several months. A few reviewers also reported problems with product accuracy, specifically mentioning instances where shutters were remade multiple times due to incorrect specifications.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, knowledge, and... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism, expertise, and... See more

Product

Users describe positive interactions with the product. Many customers are delighted with their shutters,... See more

Quality

Customers had positive experiences with quality, consistently praising the high standard of products. Many... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Based on these reviews

Rated 5 out of 5 stars

We loved seeing the products in our house, so we could decide on slat sizes and working mechanisms. Clint was Shutterly Fabulous! He helped us decide what would look good in our house, without any pe... See more

Company replied

Rated 5 out of 5 stars

Josh fitted our shutters in a timely fashion with great expertise. He was professional, friendly and genuinely conscientious. He made sure each shutter fitted met with our approval before moving on to... See more

Company replied

Rated 5 out of 5 stars

Expected quality shutters because I had seen them in situ elsewhere. They certainly live up to their description of a well made quality product. The icing on the cake was the fitter Craig Maddison, h... See more

Company replied

Rated 5 out of 5 stars

Reshad fitted 4 shutters for me. One with a cupboard in an awkward position and he managed to fit them all looking great and open well. The house looks great with the shutters and the provide privac... See more


Company details

  1. Window Treatment Store

About Shutterly Fabulous®

Written by the company

As the UK's original shutter experts, we don't just sell shutters; we transform spaces with flair and precision. Since 2002, we've been setting the standard for shutters, with a reputation built on quality, outstanding service, and fabulous value.

From day one, our mission has been simple: to offer expert design advice, a seamless measure-and-install service, and care that goes beyond the final fit. That passion hasn't changed, we've just grown to bring fabulous nationwide.

With a network of local shutter specialists across the UK, we're always close by and ready to help you find the perfect fit for your home. Because when it comes to shutters, no one does it quite like Shutterly Fabulous.

We'll never be out-styled, or out-priced

Written by the company

From us, you can expect passion, precision, and our famous Price Beat Promise. Shop with confidence knowing we won't be beaten on price, because if you find you could have bought your shutters cheaper, right up until installation, we'll refund the difference (and a little extra too!)

10-Year Guarantee

Because when we say Fabulous, we mean it, and guarantee it.

We understand that choosing shutters is a big investment, so we've made it simple to feel confident in your decision. From the moment your shutters are installed, they're protected for an industry leading 10-years.

You'll receive cover for structural integrity, warping, and any significant paint or stain discoloration, because we believe Fabulous should never fade.

Contact info

Promotion box for Shutterly Fabulous®

Shutters Fitted in As Little as 2 Weeks

plus 25% off every order

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This is the 2nd visit from Lee

This is the 2nd visit from Lee, he fitted the lounge shutters previously and weve had him back to complete the upstairs bedrooms. We are very happy with the finished products. Lees professionalism and customer care is very much welcomed when trying to make sure you choose the right product. He tidied up as he went along and even left us with some spare accessories should we need them. Great service all round.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

fabulous shutters

Just had our fabulous shutters fitted by Lee McGuinness.
The attention to detail and quality of the work is outstanding and I am very pleased with the result.
I would highly recommend this business to everyone and a special thank you goes to Lee.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Victor M was amazing

Victor M was amazing - he was so friendly and efficient. He cleaned everything up and left it as he found it. He was chatty and very helpful, answered all my questions too. Couldn’t have asked for more!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Returning customer

I have used SF previously and had a good experience. I have recently moved and decided to choose SF again in my new property. It was very straightforward and easy to choose my new shutters thanks to the helpful surveyor Tyler who advised. Looking forward to having them fitted and seeing the finished product!

31 March 2026
Rated 3 out of 5 stars

The quality is great

The quality is great. The colleague who visited and fitted the shutters was very good, (Alfie), and explained everything about the design etc.
The reason for only giving a 3 star is down to the after care service. I am still waiting for them to get back to me after 3 weeks now. After spending a lot of money I do not find this acceptable

1 April 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

Hi Karen,

Thank you for leaving us a review.

I am delighted to hear Alfie did a great job, and that he has provided you with a fabulous service. We have since caught up with Alfie, who has explained that there was some confusion over what was planned to be installed due to the two on-going orders arriving separately. I do apologise for this. A member of our dedicated aftercare team have reached out to yourself to help further.

We look forward to hearing back from you, and to ensuring your experience improves.

Best Wishes,
Shutterly Fabulous

Rated 5 out of 5 stars

Delighted with our shutter

At our measuring appointment Nevil offered very helpful advice and carried out the fitting with great care and expertise. Delighted with our shutter and would highly recommend.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding quality & service

First class service from the measurements & quote through to the fitting, Stuart did an outstanding job. Our shutters are beautiful and we are delighted we decided to go with Shutterly Fabulous

14 April 2026
Unprompted review
Rated 5 out of 5 stars

100% recommend

Ordered first week in January, and shutters fitted to our bay window this morning. Really pleased with the shutters and with James Cooper who measured for them and fitted them. Would 100% recommend.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Thorough & Friendly Service

Lee McGuinness provided a comprehensive quote that clearly covered all aspects of the job, giving me confidence in both the scope and transparency of the work. His attention to detail was evident throughout, ensuring nothing was overlooked. He was also friendly, helpful, and highly knowledgeable, taking the time to answer questions and explain everything clearly. Overall, a very positive experience.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent friendly service by Ben…

Excellent friendly service by Ben Pickin. His attention to detail was perfect . I love my new shutters they look great and I can adjust them in different variations as well as pulling them to one side

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work and product

From Luca's initial patient advice and knowledgeable guidance right through to his expert installation, his attention to detail, clean work, manners.... I can only say the whole process has been excellent. I am thrilled with the quality and finish of the shutters - Luca has educated me about the paulownia wood used. Well worth the 12 week wait, although it seemed an age at the time!
Marie

13 April 2026
Unprompted review

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