We had used the Window Shutter Company for a number of shutters for upstairs windows several years ago. Tim installed them efficiently and we were pleased with the result. So now when we decided to h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We had used the Window Shutter Company for a number of shutters for upstairs windows several years ago. Tim installed them efficiently and we were pleased with the result. So now when we decided to h... See more
Company replied
Just had a 6 unit shutter installed around a bay window. Easy to contact company in the first instance and prompt attendance for the initial measure and quote. Fully explained our options along with... See more
Company replied
Excellent service. Tim very knowledgeable and experienced. Explained everything clearly and with all options available. No pressure to buy or book. Quality products used. Rooms left spotless after f... See more
Company replied
We returned to The Window Shutter Company to have 3 more Windows fitted with shutters after our 1st positive experience 8 months ago. They did not disappoint on repeat custom and the team ar... See more
Company replied
A family run business specialising in the design, supply and installation of the highest quality made-to-measure plantation shutters. Established in 2012 and covering the South East of England, The Window Shutter Company has built an enviable reputation for providing exceptional customer service, competitive prices and a trusted product range. A full range of shutter blinds are available for any window size or shape and all with a 5 year guarantee. Free home design visits offered, and a full installation service.
Unit 1A Park Farm, Hundred Acre Lane, RH17 7RU, Wivelsfield Green, East Sussex, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleased with our shutters .
Professional , clean & tidy company .
Covid secure measuring & fitting
Highly Recommend

Reply from The Window Shutter Company
What fantastic shutters! I love them! Great company - friendly, professional, honest and very knowledgeable. Fantastic communication throughout the process and the day of fitting was smooth and tidy. The shutters are in our dining area and I can't wait to show them off!

Reply from The Window Shutter Company
Professional and friendly company. I would highly recommend. They are very transparent and honest with what they can offer and pricing. I felt comfortable that I was offered what I wanted rather than upsold something needlessly. The work was carried out quickly and very professionally, despite being a difficult window to fit. The shutters look great. I highly recommend this company.

Reply from The Window Shutter Company
Fantastic service by Tim and Liz - advised me so well and am delighted with the result. Lovely local company would not hesitate to recommend.

Reply from The Window Shutter Company
These guys are a pleasure to work with. Friendly and great communication despite the logistical supply challenges that came with lockdown they kept us in the loop continually.
The product itself is great quality too and Tim fitted our shutters easily and without fuss. We are really pleased with the end result as they complete the room perfectly and we would have no hesitation recommending to others.

Reply from The Window Shutter Company
Have just had bedroom, hall and conservatory shutters installed by Tim and Andy and are totally thrilled with them. They look fantastic, especially the bedroom ones (mahogany with the blackout blinds in) Has made such a difference to the look of all the rooms and the quality and service throughout have been fantastic. Thanks so much to you all, Tim was really helpful from the start of the process. We wouldn’t hesitate to recommend this company.

Reply from The Window Shutter Company
Great communication from the outset, we were informed every stage of the way and today Shutters installed as planned - fast, clean and very professional service.

Reply from The Window Shutter Company
Very happy with our recent purchase. We have used The Window Shutter Company previously, and so didn't want to look elsewhere for our recent installation.
Liz was very efficient with all email communication and Tim was very helpful and punctual with the initial fitting. The installation itself was very quick and easy. Tim and Rich left the rooms spotless and I had every confidence in the team.
Liz liaised with us beforehand regarding the company’s policy concerning Covid restrictions and procedures, and we were very happy that these were honoured. We would highly recommend this company.

Reply from The Window Shutter Company
Shutters were installed yesterday (19/04/21), Tim and Rich were here bang on the time that they said they would be and installed the shutters quickly and perfectly. They look amazing and the both Tim and Rich were very professional and friendly. They left no mess and were done within a couple of hours. Would definitely recommend shutters from this company. The whole process has been smooth and well communicated, and the end result is stunning! thanks very much for the great work.

Reply from The Window Shutter Company
A big thank you to Tim and Liz, who have once again supplied and fitted a high quality shutter. We chose to go back to this company as our previous experience had been so good, and once again we have been delighted with the professional, quick and reliable service they have provided. Would recommend them to family and friends.

Reply from The Window Shutter Company
Love our new window shutters and so pleased we chose them through The Window Shutter Company. Liz kept in touch the whole way through the process so we knew what to expect and on the day, Tim and Rich were friendly and professional and extremely tidy! Thank you so much, I wouldn't hesitate to recommend!

Reply from The Window Shutter Company
We have just shutters fitted to a large window - it is an unusual shape. Nick & colleague arrived on time and completed the installation to a very high standard. They were meticulous in their work, the job was quite tricky and took longer than planned. They were very tidy and cleared up afterwards. Very professional at all times and we would highly recommend this company. We are very satisfied and will would happily use again.
We are really happy with our new shutters. Tim is really knowledgeable and when he visited to quote was able to answer all our questions and give some great advice about which style would work best for our window.
The installation was straight forward and we are really pleased with the result. Communication was great too and we were kept up to date with the progress of our order. thank you very much!
Whole process from initial enquiry very easy. We were updated at every stage and information about what to expect when we were visited for measuring stage right through to install. The install was very efficient. Tim and Mike were very considerate as one of us was working and on calls. They checked they weren’t making too much noise and were very tidy and careful in our home. They also made good the holes in our walls left by the previous blinds so it is ready to paint. We are really pleased with the results. Would recommend. Thank you very much.

Reply from The Window Shutter Company
Faultless and smooth experience from Liz and Tim. Very friendly with regular updates regarding delivery and quick, clean installation. The shutters look superb! Thank you.

Reply from The Window Shutter Company
From start to finish the experience with The Window Shutter Company has been excellent and seamless. We were able to arrange a covid safe quote after receiving an estimate based on the measurements I supplied. At the quotation visit Tim explained the pros and cons of the different materials available, explained the different mechanisms and their pros and cons which was really helpful in making a decision about the final finish . Id had a couple of quotation visits prior to Tim and he was by far the most clear and knowledgable about the product. All correspondence was answered very quickly when arranging the quotation visit and the installation visit and we were kept well informed on the progress of our order, Liz communicated brilliantly throughout. The installation was really smooth, they ensured it was covid safe at at all times, they were tidy and completed the work swiftly and effectively. The final look is excellent and we are over the moon with our shutters. We would not hesitate in recommending this company to anyone and everyone.

Reply from The Window Shutter Company
Absolutely delighted with my new shutters .
Great service .Super tidy,efficient and friendly .Thanks so much

Reply from The Window Shutter Company
Before considering this company you need to know that the owner Tim is extremely rude ! The positive is he actually warns you he is rude and blunt! I called him for help with a situation and I have never had anyone speak to me like that it was very upsetting , in terms of our shutters, half of them were clearly measured to small so we have very large gaps filled with cork which looks awful, we also got a door shutter which after installing they tell us that the door is too big so we have to lift it every time we shut it which is ridiculous we paid £1000 for this door and we have to left it!

Reply from The Window Shutter Company
Excellent service and really high quality product. Kept fully up to date from order through to installation. Highly recommend

Reply from The Window Shutter Company
I’m so pleased with my shutters. I would highly recommend ‘The Window shutter company’ to anyone who likes style, quality and a professional service. Tim & Rich were professional in their approach and customer care from start to finish. Thank you!

Reply from The Window Shutter Company
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.