TheEpicenter.com Reviews 429

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Have recently placed a couple of orders with the epicentre. The day after I received the first order the items were greatly reduced in price in the sale. When I contacted them they were so helpful and... See more

Rated 5 out of 5 stars

I was originally directed here by a link from mreinfo.com and at first was doubting the glowing reviews there. All true and more! At first I was buying MRE components to stock our family 72+... See more

Rated 5 out of 5 stars

I came across this company online while searching for a particular mountain house meal. Not only were they much less expensive, but one of their awesome guys shipped it out during his lunch so my husb... See more

Rated 5 out of 5 stars

I've been quite satisfied with all of my Epicenter orders. Their menu for emergency food supplies is much more diverse than local stores and some other websites, and their prices are always lower than... See more

Company details

Written by the company

We've been a trusted supplier of Emergency & Disaster Preparedness, Camping, and Outdoor Recreation supply needs since 1995. We are here for you! MREs, Freeze Dried & Dehydrated Foods, Food & Water Rations, Emergency Food Kits & Long Term Food Storage, Emergency Drinking Water, Emergency Water Filters, Water Purification, Outdoor Stoves &; Camping Supplies, Emergency Lighting, PRI Fuel Treatments, Emergency & Alternative Power Sources, and many other products handy to have on hand. It is our goal to bring you the best prices and the best customer service experience possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

429 reviews

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Rated 4 out of 5 stars

Good people to do business with

Great product quality, promptly shipped, well-packaged. Vendor rebated part of my shipping as it was unusually high which impressed me as there are many out there getting rich on excessive shipping and handling.

15 October 2016
Unprompted review
Rated 5 out of 5 stars

A satisfied, repeat customer

This isn't my first purchase from Epicenter nor will it be my last. Super fast shipping and I never have to worry that they didn't pack the shipment properly. I can't say anything about their customer service because, frankly, I've never had a problem with them. Based on their communication with me just during the ordering and shipping process I am confident that their customer service would be a positive process.

14 October 2016
Unprompted review
Rated 5 out of 5 stars

Prompt Shipping And Great Service

Got everything in a timely manner and everything was in great shape and even got some freebies presumably from being a first - time customer. Overall, I would rate it five stars and would not hesitate to order again and to recommend TheEpicenter.com.

11 October 2016
Unprompted review
Rated 5 out of 5 stars

Outstanding prices and service

The Mountain House meal prices are exceptional and the shipment arrived early. Even opening the box and seeing the care that went into packaging assured me of the quality business the epicenter runs

11 October 2016
Unprompted review
Rated 5 out of 5 stars

good service

The product was received when it was promised, and in good shape.

11 October 2016
Unprompted review
Rated 5 out of 5 stars

Mountain house pouches

This is the third time I've ordered from Theepicenter.com! I've always been happy with the products I've ordered from them, and it always gets here in a quick manner and the order is always right! I plan to continue ordering from this company! I love mountain house!!

10 October 2016
Unprompted review
Rated 5 out of 5 stars

Excellent!

Great product. Helpful people. Good pricing. Fast shipping. Excellent packaging. I'll be back!

7 October 2016
Unprompted review
Rated 5 out of 5 stars

Good Experience!

Good product, good price, fast fulfillment. I'll admit up front that I did not do the research to verify this, but the shipping seemed quite high considering the size and weight of the package. I believe I was charged $16 on a $30 order for a box weighing 5 lbs., and measuring 16x7x10. Granted they did have to ship completely cross country, so it may be accurate. They included a couple samples which was nice!

Overall, good experience, and I will definitely order again.

7 October 2016
Unprompted review
TheEpicenter.com logo

Reply from TheEpicenter.com

Thank you for your review! We look forward to serving you again soon.

RE: Shipping Charge is an example of a dimensional weight shipping cost. The box and contents of this order's ACTUAL weight was less than 5 lbs, but the dimensional weight of a 16 x 10 x 7 shipping box is 7 lbs.

UPS and other carriers now charge whichever is greater: The Actual or Dimensional weight of each package in a shipment.

Please see our Blog Post on the subject: http://theepicenter.com/blog/ups-2016-shipping-rates/

UPS rates are calculated from our location in Eugene, Oregon to the delivery location; it always costs more to ship to the Eastern U.S. than to Western U.S. locations from our warehouse on the West Coast.

Rated 5 out of 5 stars

easy peasy website; fast shipping; great selection

I was wowed by the variety of foods available (I have purchased from other sites). Also, the customer service is impeccable. I haven't tried the food yet because I am saving it for emergencies, but I intend to buy more in the next few months to add to my hoard. Thanks for everything.

3 October 2016
Unprompted review
Rated 5 out of 5 stars

Good Prices and fast delivery.

I ordered 24 chemical MRE heaters and a 12 pack of MRE heater compatible beverage bags. The Price was good and delivery speed was great. However, I'm not 100% sure of the quality of the heaters. The results of using them to heat 8 ounces of water for MRE instant coffee were inconsistent. There were also some inconsistencies in conditions of use so I wouldn't discount their efficacy entirely but, at best, my coffee was only ever quite warm a couple times and usually only tepid.
I would still recommend them as a good alternative to lugging a stove around and they supplemented my MRE included heaters quite well.

2 October 2016
Unprompted review
Rated 5 out of 5 stars

Great Service!

My first order with Epicenter. Bought ~90 bags of Mountain House and needed some assistance with shipping. Called early on morning and spoke with the warehouse manager. She was wonderful and helped assure my boxes where shipped as I desired. Everything arrived very well packed and in mint condition. This transaction was smooth as silk. I'm a fan and will be back for more.

2 October 2016
Unprompted review
Rated 4 out of 5 stars

Awesome timing

Placed the order for my package and was delivered within days. Thanks for the extras and samples

30 September 2016
Unprompted review
Rated 5 out of 5 stars

Excellent prices and variety

I've been quite satisfied with all of my Epicenter orders. Their menu for emergency food supplies is much more diverse than local stores and some other websites, and their prices are always lower than at the local shops. I would highly recommend these folks if you're in the market for emergency food storage.

26 September 2016
Unprompted review
Rated 5 out of 5 stars

The BEST

If you want the BEST of everything shop here. They care and do a great job of serving you. Need i say more?

26 September 2016
Unprompted review
Rated 5 out of 5 stars

First time buyer

The prices are good. Delivery was fast. Had a slight issue that was resolved immediately. I will definitely order from them again.

25 September 2016
Unprompted review
Rated 5 out of 5 stars

First Experiences with The Epicenter

I enjoyed Epicenter's employee personal on-line reviews of the foods.
I feel they shared truthfully what they thought, and helped make my decision to buy from Epicenter.
I purchased a variety Mountain House breakfast and dinner meals and MREs. The 2.5 cup serving sizes are plenty for two 70 year olds and one
30 pound dog, and are tasty. MREs were just cubed chicken to add to the meals....and they are OK. So far we like the products and dealing with Epicenter was great. I purchased these products during September Preparedness Month and received a discount. Mountain House also had a buy one meal and get one free with a mail in rebate.
I will continue to stock our BUG OUT cabinet as time goes by...this is a new endeavor for me. I certainly will use Epicenter again. I feel the videos on their website are a must see. The prices are great, my order was 100% correct and delivered quickly. I am very pleased.

25 September 2016
Unprompted review

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