Shaida and Zanko did an excellent job with our end-of-tenancy cleaning. The property was left spotless, with great attention to detail throughout. They clearly take pride in their work and went the ex... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Would not hesitate to recommend Tenancy Cleaning as they exceeded all of our expectations. We used them to clean our house before selling, having had decoration and renovation work done so the hou... See more
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I had a wonderful pair, Abdul and his partner. They were fantastic. They arrived early, were professional, kind and friendly. They worked very hard and provided an exceptional end result. They di... See more
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I was so impressed by this company when I left my previous flat that I engaged them to clean my new flat. I have medical problems which meant I had been unable to deal with the builder's dust left... See more
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Company details
Written by the company
Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service
Contact info
8 Charminster Court, Lovelace Gardens, KT6 6RX, Surbiton, United Kingdom
- 02081460266
- info@tenancy.cleaning
- tenancy.cleaning
4.3
Excellent
1K reviews
Replied to 62% of negative reviews
Typically replies within 2 weeks
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Abel’s team were professional
Abel’s team were professional, Pleasant and efficient. I would highly recommend them to anyone looking for an end of tenancy deep clean. Having come across unreliable services in the past I was so happy to find a service that put customer service first. Great job
11 February 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much for your thoughtful review, Deborah. We’re delighted to hear that Abel’s team were professional, pleasant, and efficient, and that you felt confident in the service provided.
It means a lot to us that, after past experiences, you found our team reliable and customer-focused. Your recommendation is truly appreciated, and we’re so pleased we could deliver a great job for you. We’d be very happy to assist you again in the future.
We had Shaida and Zanko at our house…
We had Shaida and Zanko at our house which we moved in just 2 days back and was a big stinky mess and they did a wonderful deep clean job.
10 February 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you, Habeeb, for your kind feedback. We’re so pleased to hear that Shaida and Zanko were able to transform the property and carry out a wonderful deep clean for you, especially after moving in.
Starting fresh in a clean home makes all the difference, and we’re glad we could help with that. We truly appreciate your support and wish you all the best in your new home.
Fast, professional, great job
Ishmael and Ali were able to come the day after I booked them, much more quickly than I expected. Nice, friendly blokes, who beavered away for just over an hour to transform a double oven. Although there was some baked-on fats around the inside, it was really the wire racks I needed help with; it's such a slow tedious job. When finished they looked really great. My only issue was that I hadn't realised how much I was actually paying when I booked them, but I'm pretty sure that was my own carelessness and inattentiveness. Oh and there were slight smears on the glass which were only visible if you look at it from the side and just the right angle. (Pro tip chaps, keep one cloth, like a tea towel, completely unused, just to give the glass a final polish at the end.
7 February 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you for such a detailed and balanced review, Andrew. We’re really pleased to hear that Ishmael and Ali were able to attend so quickly and that they transformed your double oven, especially those tricky wire racks. They’ll be glad to know their hard work made a difference.
We also appreciate your honest feedback regarding pricing clarity and the slight smears on the glass. Comments like yours are genuinely helpful, and we will take that polishing tip on board to ensure an even better finish next time.
Thank you again for choosing us. We truly value your feedback and hope to assist you again in the future.
Very happy with the work Christos did!
Christos was amazing during our end of tenancy clean including carpet cleaning. Everything looks great and I am very happy with the results. Would recommend to anyone looking for an end of tenancy cleaner :)
9 February 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much for your kind review, Klara. We’re delighted to hear that Christos did an amazing job with your end of tenancy clean and carpet cleaning, and that you’re so happy with the results.
Your recommendation really means a lot to us. We wish you all the best in your new place and would be very happy to help again in the future
Shaida and Zanko did an amazing job…
Shaida and Zanko did an amazing job given the condition of the flat they had to clean. Lovely people, patient and very professional. Their service made up for the communication with the agency which was not as smooth as we hoped.
8 February 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you, Maddalena, for your honest and thoughtful feedback. We’re delighted to hear that Shaida and Zanko did an amazing job and handled the condition of the flat with patience and professionalism. We’re especially pleased that their service made a positive difference for you.
We also appreciate you highlighting the communication issue, feedback like this helps us improve. Thank you again for choosing Tenancy Cleaning, and we hope to support you again in the future.
Completely recommend Shaida and Zanko!
We had an end of tenancy clean today and the couple that came Shaida and Zanko were exceptional. They polite, friendly and work SO hard and perfect time keeping. Our flat looked like new by the time they finished.
The price did change and I had to pay more once they saw it, so maybe the company should do an inspection before the quote (so they didn’t feel awkward) would be better but overall we are very happy. Thank you both so much
8 February 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much for taking the time to share your experience, Hcheeeee. We’re really happy to hear that Shaida and Zanko were exceptional and that they left your flat looking like new, they truly do work incredibly hard, and your kind words mean a lot to them.
We also appreciate your honest feedback regarding the price adjustment. We understand how that can feel awkward, and your suggestion about inspections is valuable. We’ll be sure to pass this on to help us improve clarity and comfort for future bookings.
Thank you again for the recommendation and for choosing Tenancy Cleaning. We’re glad you were happy overall, and we wish you all the best in your next chapter
Terrible
Terrible, didn’t listen to our requests and tried to charge us an extra £100 when they came
8 February 2026
Unprompted review
Reply from Tenancy.Cleaning
Hi TeryakiSauce,
We’re sorry to hear you were unhappy with your experience. We always aim to follow our customers’ requests and ensure transparency in all charges. We appreciate your feedback and will continue working to improve our service.
Stay well,
The Tenancy.Cleaning Team
Cleaner did an excellent job!
Cleaner did an excellent job especially considering how dirty the place was previously. There was a small miscommunication when booking however this has been dealt with swiftly and I am very pleased with how responsive the service was. Very pleased and would recommend.
6 February 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much for your feedback, Megan! We’re really pleased to hear you were happy with the cleaning, especially given the condition beforehand. We also appreciate your understanding regarding the booking miscommunication and are glad it was resolved quickly. Your recommendation means a lot to us, and we’d be more than happy to help again in the future
Ismail And Ali
Ismail And Ali was super great they cleaned the whole room perfectly
7 February 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much, Isgandar. We’re delighted to hear that Ismail and Ali did a great job and cleaned the room perfectly. Your feedback means a lot to us, and we’ll be sure to pass your kind words on to the team. Thank you for choosing Tenancy Cleaning.
David and his team were excellent and…
David and his team were excellent and efficient
6 February 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you, Arthur, for your kind feedback. We’re pleased to hear that David and his team provided an excellent and efficient service. We really appreciate your support and hope to assist you again in the future.
Nesh and his team did a fantastic job
Nesh and his team did a fantastic job, great communication and completed end of tenancy clean to a very high standard. Great value for money and would high recommend.
5 February 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much, Vicky, for your lovely review. We’re delighted to hear that Nesh and his team delivered a high-standard end of tenancy clean and that you were happy with the communication and value for money. Your recommendation really means a lot to us, and we’d be more than happy to help again in the future.
Good Job !
The team arrived on time, were very professional and thorough in their job and the pricing was very reasonable, I will recommend to everyone.
3 February 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you very much for your kind feedback! We’re delighted to hear that the team arrived on time, worked professionally, and delivered a thorough clean at a reasonable price. Your recommendation truly means a lot to us, and we really appreciate you taking the time to share your experience. We’d be happy to help again anytime
Abel and his team did a fantastic job…
Abel and his team did a fantastic job very professional. Would definitely recommend them
3 February 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you, Imran, for taking the time to leave such a great review. We’re really pleased to hear that Abel and his team did a fantastic job and provided a professional service. Your recommendation means a lot to us, and we’d be happy to help again anytime
Great service
I was very happy with the end of tenancy cleaning provided by Shaida and Zanko. They were prompt, professional and thorough. They communicated with me throughout the cleaning and had great attention to detail. The oven looks brand new! Thank you and recommend this team for your clean.
2 February 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much for your lovely review, Claire! We’re really happy to hear you were pleased with your end of tenancy clean. Shaida and Zanko will be delighted to know their professionalism, communication, and attention to detail stood out, especially the oven! Thank you for your recommendation, and we wish you all the best in your next place 😊
Great service
Great service, cleaning was good and was able to return key to location at request. I will use them again
1 February 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you for your review, Mary! We’re glad to hear you were happy with the cleaning and that the key return was handled as requested. We really appreciate your trust and look forward to working with you again in the future 😊
This has been a great experience from start to finish
This has been a great experience from start to finish. The back office and reminders, communications made it very easy to plan around. And then the icing on the cake, David and his team carried out an amazing clean. Totally professional and attention to detail. Thank you. Highly recommend.
29 January 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much for your kind review, Michelle! We’re really pleased to hear that the booking process, communication, and reminders made everything easy for you. A big thank you as well for highlighting David and the team, we’ll be sure to pass on your lovely feedback. We truly appreciate the recommendation and would be delighted to help you again in the future
Great service hy great team
Arrived on time, very professional, did an amazing job, the house was perfect when they had finished. Would use the again and recommend them highly.
30 January 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much for your lovely review, Tina! We’re really happy to hear that the team arrived on time, worked professionally, and left your home in perfect condition. Your recommendation means a lot to us, and we’d be more than happy to help you again in the future
Nesh and Mohammed did an excellent job
Nesh and Mohammed did an excellent job! They are hard working, communicate frequently and showed amazing results.
31 January 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much for your kind review, Maria! We’re delighted to hear that Nesh and Mohammed did such an excellent job. Their hard work, clear communication, and attention to detail are things we really value, so it’s great to know that showed in the results. We truly appreciate your feedback and hope to assist you again in the future!
Ismael and Ali were fantastic and did a…
Ismael and Ali were fantastic and did a great job
31 January 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you for your review, Liam! We’re really pleased to hear that Ismael and Ali did a fantastic job. We’ll be sure to pass on your kind words to them. Thanks for choosing Tenancy Cleaning, and we hope to help you again in the future!
Shaida and Zanko- perfect end of tenancy clean
Shaida and Zanko just completed my end of tenancy clean. They were excellent! Both polite, friendly and very helpful on arrival to make sure I had all jobs needed completed. They worked efficiently within the time frame I needed and waited for me to come back to the property to check I was happy with the work before they left. There cleaning was perfect, oven looks brand new and steam cleaning of the carpets was great. Also a very reasonable price for a great service. I would highly recommend.
31 January 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much for your detailed and kind review, Ophelia! We’re delighted to hear that Shaida and Zanko delivered a perfect end of tenancy clean and made the whole process smooth and stress-free for you. It’s great to know you were happy with their professionalism, efficiency, and the final results, especially the oven and carpet steam cleaning. We’ll be sure to pass on your lovely feedback to them. Thanks again for the recommendation, and we wish you all the best in your next move!
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