Punctual, reliable and super kind. I am pregnant and the movers were extra considerate, flexible and didn't let me lift a finger. All was done within 2 hours. I am very happy with the service and wi... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Brilliant experience. I only booked a day before and got a driver, a transit and two movers. Booking was very easy. I was kept informed at every stage. Max and his team were professional, reliable, ki... See more
Company replied
Very reliable. Delivered our boxes ahead of time for us to pack, pick up for loading was timely and everything happened smoothly and as agreed. Mohammed was easy to reach and regularly in touch with u... See more
Company replied
Ali and Sarbas helped us with our house moving, and they were super helpful, professional and efficient. Our stuff were taken care of, the loading and unloading were both swift, and all the boxes were... See more
Company replied
Company details
Written by the company
Hello Vans is a reputable and reliable nationwide moving services provider, offering a wide range of services to cater to the diverse needs of its customers. With a fleet of over 150 movers, man with a van and handyman services, we have the resources and experience to handle any move, no matter how complex. As part of the Hello Vans family, we have three distinct services that make us stand out from the crowd. Hello Handy is a dedicated handyman service that provides expert assistance with furniture assembly, dismantling, mounting, and hanging. Our team of professional handymen is equipped with the necessary tools and expertise to handle any job efficiently and with a high level of attention to detail. Hello Movers, on the other hand, provides reliable and efficient moving services. Our team of expert movers is trained to handle everything from packing to transportation and unpacking, ensuring that our clients' belongings are moved safely and efficiently. We take great pride in providing our customers with a stress-free moving experience and ensuring their complete satisfaction. As the parent company, Hello Vans is the go-to destination for anyone looking to compare multiple moving providers and book online. Our website offers a user-friendly interface where customers can compare quotes from multiple providers and book the one that best meets their needs. Our easy-to-use platform and friendly customer service team make the booking process quick and hassle-free. At Hello Vans, we are committed to providing our customers with high-quality services that meet their unique needs. We help hundreds of customers with their moving needs every month and take pride in our ability to consistently exceed their expectations. With a focus on exceptional customer service and attention to detail, we are the ideal partner for anyone looking to make their move as smooth and stress-free as possible.
Contact info
46 Harvey House, TW8 0DJ, Brentford, United Kingdom
- 020 3633 8267
- info@hellovans.com
- hellovans.com
4.6
Excellent
2K reviews
Replied to 79% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Farid and his team really helped us out…
Farid and his team really helped us out today. We needed extra time due to broken lift. They went above and beyond and we greatly appreciated their effort. Thank you so much for.
17 April 2026
Unprompted review
Farid is very professional
Farid is very professional. I use their service for 5 years. Perfect for everytime
14 April 2026
Unprompted review
Excellent service
Arrived on time, very polite and courteous. Treated all our possessions with respect and everything delivered safely.
14 April 2026
Unprompted review
Farid and Ahmad were great!
Farid and Ahmad were incredibly efficient and careful. They were really friendly and I'd definitely use them again!
11 April 2026
Unprompted review
Reply from Hello Vans
Hi Rachel, thank you for the wonderful review! We are so pleased to hear that Farid and Ahmad provided such efficient and careful service. They truly take pride in being both professional and friendly, and we’ll be sure to share your kind words with them. We look forward to being your go-to team for your next move!
Best regards,
The HelloVans Team
Ali and Imran were very professional…
Ali and Imran were very professional and friendly. Even when I offered to help they refused which shows their professionalism . Would happily recommend to anybody.
10 April 2026
Unprompted review
Reply from Hello Vans
Hi Shayan, thank you for the fantastic review! We are so glad to hear that Ali and Imran’s professionalism and friendly attitude made such a positive impression. Our team always aims to handle the heavy lifting so you don't have to, and we truly appreciate you recognizing their hard work. Thank you for the recommendation!
Best regards,
The HelloVans Team
Excellent service and extra kind movers
Punctual, reliable and super kind. I am pregnant and the movers were extra considerate, flexible and didn't let me lift a finger.
All was done within 2 hours. I am very happy with the service and will call them back if I have to move again.
10 April 2026
Unprompted review
Reply from Hello Vans
Thank you so much for the wonderful feedback! We are thrilled to hear that our team was able to make your move stress-free and efficient. Congratulations on your pregnancy—we are especially glad the movers could take care of everything so you didn't have to lift a finger.
We look forward to helping you again whenever you're ready for your next move!
Best regards,
The HelloVans Team
Reply from Hello Vans
Thank you for the great feedback! We’re happy to hear that the team worked hard and delivered a professional service. We truly appreciate you taking the time to share your experience with us.
Best regards,
The HelloVans Team
Had a great experience moving with…
Had a great experience moving with Farid and his team. They were magic at fitting everything into the van, great service!
7 April 2026
Unprompted review
Reply from Hello Vans
Hi Charlotte, thank you for the fantastic feedback! We are so glad to hear you had a great experience moving with Farid and the team. They definitely have a knack for making everything fit perfectly and safely, so it’s wonderful to know their "magic" helped make your move easier.
We appreciate the support and look forward to helping you again!
Best regards,
The HelloVans Team
Very good very helpful
Very good very helpful, thehamza and shahid they helped me move all furniture without a break into my new home very pkeased
7 April 2026
Unprompted review
Reply from Hello Vans
Hi there, thank you for the wonderful feedback! We are so pleased to hear that Hamza and Shahid were such a big help during your move. They are known for their hard work and dedication, and we're glad they could get all your furniture settled into your new home without a break.
We truly appreciate your support!
Best regards,
The HelloVans Team
We had an excellent experience with Kaiwan
We had an excellent experience with Kaiwan as our man-with-a-van driver. He arrived 10 minutes early, which immediately set a great tone for the day. From the outset, he was incredibly efficient and clearly very experienced—his skill in stacking and organising boxes made a huge difference and helped everything run smoothly.
What really stood out was his initiative and willingness to go above and beyond. While we were busy sorting out our self-storage unit, he got stuck in and helped unpack without even being asked, which we really appreciated.
Overall, we couldn’t be happier with the service. Professional, hardworking, and genuinely helpful throughout—10/10, we would highly recommend!
3 April 2026
Unprompted review
Reply from Hello Vans
Hi Matthew, thank you so much for the glowing review! We are thrilled to hear that Kaiwan provided such an exceptional experience. Punctuality and efficiency are core to what we do, and it’s great to know his expertise in organizing and stacking made your move run so smoothly.
We’re especially proud of his initiative in helping you unpack at the storage unit—going above and beyond is exactly what we strive for. We will be sure to pass your 10/10 recommendation along to him!
Best regards,
The HelloVans Team
SAVED THE DAY
We needed a van and 2 men at the last minute to do a house move as the date had been moved and the removal company couldn't do that date. The crew rang the night before to confirm and turned up ontime, worked hard for the 4hrs and had to extend for an extra hour. Excellent service and saved the day for us.
26 March 2026
Unprompted review
Reply from Hello Vans
Hi Michael, thank you so much for the fantastic review! We know how stressful it can be when moving dates shift at the last minute, so we’re incredibly happy we could step in and save the day for you.
It’s great to hear the crew’s communication and punctuality gave you some peace of mind. We’ll be sure to let them know their hard work during those five hours made such a difference. Thank you for choosing us for your house move!
Best regards,
The HelloVans Team
Excellent service
Excellent service! Highly recommended. Shahid and hamza
1 April 2026
Unprompted review
Reply from Hello Vans
Hi Nicola, thank you for the excellent feedback! We are so glad to hear that you had a great experience with our service. Shahid and Hamza are dedicated professionals, and we’ll be sure to pass along your kind words to them. Thank you for the high recommendation!
Best regards,
The HelloVans Team
Family of four house move did within 5…
Family of four house move did within 5 hrs on two trips
Absolutely amazing and brilliant service arrived on time, great people with laughs and very polite and friendly. Very fast with their work did it before our booked amount of time.
1 April 2026
Unprompted review
Reply from Hello Vans
Hi Kayleigh, thank you so much for the amazing review! Moving a family of four is no small task, so we are thrilled to hear that our team was able to get everything done in just five hours and two trips.
It’s great to know the team brought some good energy and laughs to your moving day while staying efficient and professional. We always aim to get the job done ahead of schedule whenever possible! Thank you for choosing us for your family move.
Best regards,
The HelloVans Team
Super quick service and punctual
Super quick service and punctual. I requested a man and van service to help me move from flat to flat in London. Arrived right on time and managed to load up my things in 20 minutes. Thank you!
30 March 2026
Unprompted review
Reply from Hello Vans
Hi Fiona, thank you for the great feedback! We're so glad we could make your move between flats in London quick and stress-free. Punctuality is a top priority for us, and it’s wonderful to hear the team had you loaded up and ready to go in just 20 minutes.
We appreciate the support and wish you all the best in your new home!
Best regards,
The HelloVans Team
Reply from Hello Vans
Hi Charlie, thank you for the feedback! We’re so glad to hear the service was exactly what you needed. Efficiency and helpfulness are what we aim for every time.
Best regards,
The HelloVans Team
Farid and the team did great job moving…
Farid and the team did great job moving our stuff to the new place in time and with diligence. Thank you, good service for a fair price!
30 March 2026
Unprompted review
Reply from Hello Vans
Hi Vladyslav, thank you for the wonderful feedback! We are so pleased to hear that Farid and the team handled your move with diligence and got everything to your new place right on time.
Providing high-quality service at a fair price is exactly what we aim for, and we truly appreciate you recognizing the team's hard work. Congratulations on your new home!
Best regards,
The HelloVans Team
Aftab was absolutely fantastic!
Aftab was absolutely fantastic!
No stress, no hassle. Super quick and efficient. Made moving house a breeze.
30 March 2026
Unprompted review
Reply from Hello Vans
Hi Charlie, thank you so much for the fantastic feedback! We are thrilled to hear that Aftab made your moving day such a breeze. We know how stressful moving house can be, so it's great to know he was able to provide a quick, efficient, and hassle-free experience for you.
We'll be sure to share your kind words with him!
Best regards,
The HelloVans Team
On time delivery
On time delivery! Helpful throughout and went above and beyond when asked!
Thanks
27 March 2026
Unprompted review
Reply from Hello Vans
Hi Nathan, thank you for the great review! We’re so glad to hear the delivery was on time and that the team was helpful throughout the process. We always strive to go above and beyond for our customers, so it’s wonderful to know that effort made a difference for you.
Thanks for choosing us!
Best regards,
The HelloVans Team
Thanks so much for the help Aftab Khan
29 March 2026
Unprompted review
Reply from Hello Vans
Hi Anna, thank you for the kind words! We’re so glad to hear that Aftab Khan was able to help you out and provide a great experience. We will be sure to pass your thanks along to him!
Best regards,
The HelloVans Team
Absolutely suberb service from Adam and…
Absolutely suberb service from Adam and his colleague.
They worked so hard and got everything done within my selected time.
Friendly, polite and professional. I will always use and recommend Adam.
Thank you Adam!
3 March 2026
Unprompted review
Reply from Hello Vans
Hi Catherine, thank you so much for the superb review! We are delighted to hear that Adam and his colleague provided such a professional and friendly service. It's great to know they worked hard to get everything finished perfectly within your scheduled time.
We truly appreciate your loyalty and your recommendation—we'll be sure to pass your thanks along to Adam!
Best regards,
The HelloVans Team
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