Always fast service, good products. Wish I could pay with Pay Pal though. Don’t like saving my debit card details on any suppliers platform. Cyber attacks etc. Still 5 stars though.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Received order next day after ordering day before,this saves me time not having to go into town and £6 bus fare!..got through on the phone straight away to a very polite and helpful gentleman..sorry I... See more
Company replied
I've been using Steam Vape in Uttoxeter for the past 3 years, and have always found the staff polite and helpful. For the past 12 months or so, I have used their online and delivery service, and only... See more
Company replied
I order my liquids via telephone call.ive never had any problems with the delivery it always comes the next day and the gentleman who places my order is so patent and understanding and deals with my o... See more
Company replied
Company details
Written by the company
Purveyors of premium vaping products! Incorporated in late 2011 we originally started trading from a small kiosk in the Westfield centre in Derby predominately representing the very successful VIP brand. Over that time period the industry has gone through huge changes and there is now a massive choice of products available. As a company we have seen the choice of products go from the very popular “ciggy like” to drippers, mech mods and everything in-between.
Contact info
Steam 3 Bradley Street, ST14 7QA, Uttoxeter, United Kingdom
- 01889 226182
- websales@klswt.co.uk
- steameliquid.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always have what I want to order 👍👍👍
1 April 2026
Reply from Steam Vape
Thank you for taking the time to leave us such a kind review Amanda.
order easy quick delivery
31 March 2026
Reply from Steam Vape
Thank you for your kind review Jane, it's greatly appreciated.
Reply from Steam Vape
Thank you for your review Angela, it's greatly appreciated.
My orders are dealt with really…
My orders are dealt with really quickly. So long as I give a few days notice I have never had to wait for my order to arrive. Always delivered in a couple of days.
30 March 2026
Reply from Steam Vape
Thank you for taking the time to leave us such a kind review Tina.
Got delivery as promised.
24 March 2026
Reply from Steam Vape
Thank you for your recent kind review Michael, it's greatly appreciated.
Reply from Steam Vape
Thank you for leaving us such a kind review Paul.
Always great quality service and goods…
Always great quality service and goods Next day delivery 👌
23 March 2026
Reply from Steam Vape
Thank you for your kind review David.
Reply from Steam Vape
Thank you for taking the time to leave us such a kind review Ahmed, it is greatly appreciated.
Excellent Company
I have been ordering my vaping products from this company for many years now. I wouldn't go anywhere else.
Brilliant staff, great products and efficient service - what's not to love!
16 March 2026
Reply from Steam Vape
Thank you for taking the time to leave us such a kind review Clare.
Outstanding customer service
Outstanding customer service, best selection of vape products. Highly recommended.
16 March 2026
Reply from Steam Vape
Thank you for kind review Jacob.
Reply from Steam Vape
Thank you for taking the time to leave us a review Elizabeth, it's greatly appreciated.
Reply from Steam Vape
Thank you for your recent kind review Kelly, it's greatly appreciated.
Reply from Steam Vape
Thank you for your recent kind review Deborah, it's greatly appreciated.
Reply from Steam Vape
Thank you for your kind review Rebecca, it's greatly appreciated.
Consistently high standard of product…
Consistently high standard of product and delivery
20 February 2026
Reply from Steam Vape
Thank you for your recent kind review Trevor, it's greatly appreciated.
always an good experience
always an good experience, I've been buying for a very long time and it's always been fast, it's never disappointed me
27 February 2026
Reply from Steam Vape
Thank you for taking the time to write us a review recently, it's greatly appreciated.
Reply from Steam Vape
Thank you for your recent review Sarah, it's greatly appreciated.
Ordered 6 spearmint and 6 mango but…
Ordered 6 spearmint and 6 mango but only 5 mango was in the package
5 February 2026
Reply from Steam Vape
We're sorry that there was a packing error on your order, please contact the sales office and we'll rectify that.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.