Steam Vape Reviews 

1,131
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite and knowledgeable staff members who handle inquiries with exceptional patience and helpfulness. People consistently highlight the remarkably fast delivery service, noting that orders frequently arrive safely right on the very next day without any unnecessary delays. Some people also felt that the online platform makes ordering everyday essentials remarkably simple and stress-free. Reviewers appreciate the dependable and efficient service provided over many years of continuous purchases. Buyers truly value the outstanding product quality and the constant assurance that all necessary items arrive correctly packaged right on schedule.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting consistently fast and prompt shipping... See more

Service

Consumers find service to be positive, highlighting consistently fast, reliable, and prompt experiences with... See more

Order

Clients share positive opinions on order, highlighting consistently fast deliveries and straightforward... See more

Product

Reviewers mention positive feedback about product quality, expressing deep trust and appreciation for the... See more

Staff

Users describe positive interactions with staff, frequently praising them for being polite, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always fast service, good products. Wish I could pay with Pay Pal though. Don’t like saving my debit card details on any suppliers platform. Cyber attacks etc. Still 5 stars though.

Rated 5 out of 5 stars

Received order next day after ordering day before,this saves me time not having to go into town and £6 bus fare!..got through on the phone straight away to a very polite and helpful gentleman..sorry I... See more

Company replied

Rated 5 out of 5 stars

I've been using Steam Vape in Uttoxeter for the past 3 years, and have always found the staff polite and helpful. For the past 12 months or so, I have used their online and delivery service, and only... See more

Company replied

Rated 5 out of 5 stars

I order my liquids via telephone call.ive never had any problems with the delivery it always comes the next day and the gentleman who places my order is so patent and understanding and deals with my o... See more

Company replied


Company details

  1. Vaporizer Store

Written by the company

Purveyors of premium vaping products! Incorporated in late 2011 we originally started trading from a small kiosk in the Westfield centre in Derby predominately representing the very successful VIP brand. Over that time period the industry has gone through huge changes and there is now a massive choice of products available. As a company we have seen the choice of products go from the very popular “ciggy like” to drippers, mech mods and everything in-between.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,131)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived on time

Arrived on time and everything was correct. Very good service.

29 January 2026
Steam Vape logo

Reply from Steam Vape

Thank you for taking the time to leave us a review Debra, it's greatly appreciated.

Rated 5 out of 5 stars

I have been getting my cartomisers from…

I have been getting my cartomisers from this company for years and I like the way they treat their customers they deliver your order fast

28 January 2026
Steam Vape logo

Reply from Steam Vape

Thank you for taking the time to leave us a review Norma, it's greatly appreciated.

Rated 5 out of 5 stars

Honest service

Honest service, couldn't ask for more ,

13 January 2026
Steam Vape logo

Reply from Steam Vape

Thank you for taking the time to leave us a review recently Graham, it's greatly appreciated.

Rated 5 out of 5 stars

Amazing as always

Amazing as always

15 January 2026
Steam Vape logo

Reply from Steam Vape

Thank you for your recent review Shada, it's greatly appreciated.

Rated 5 out of 5 stars

Quality

Quick delivery and all items in stock

6 January 2026
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Reply from Steam Vape

Thank for your recent review Mike, it's greatly appreciated.

Rated 5 out of 5 stars

I recently visited a vape shop in…

I recently visited a vape shop in Coventry, and what an unexpectedly profound experience it turned out to be, reshaping my thoughts on hair care, self-esteem, and perhaps even my destiny.The customer service was outstanding.The gentleman who assisted me was like a sage in the world of vapes, seasoned by endless encounters with coils and clouds. He spoke of flavors with the soul of a poet, addressed my queries with surgical accuracy, and wore a smile so genuine, it seemed untouched by stress.And then—it happened—I glanced upward and witnessed them.Those incredible locks.These weren't just hair; they were Events™.So extraordinary, they deserved their own fan club, complete with merchandise and an annual calendar.His hair seemed to float, as if propelled by a breeze that followed him everywhere out of sheer admiration. A breeze that appeared to have formally applied for the role.Each move he made was echoed by his hair with the self-assuredness of a protagonist. As he turned, the hair swirled dramatically, as if each strand had its choreography memorized. The hair almost seemed to wink.I could swear it shimmered at one point. SHIMMERED.I had to blink repeatedly to ensure I hadn't stumbled into a shampoo advertisement.Throughout, he maintained impeccable customer service, unaffected by his legendary locks stealing the limelight. My focus was on the vape juice, yet his hair had already whisked me away on a spiritual adventure for which I was unprepared.I inquired about a flavor.He responded graciously.His hair responded even more boldly.Honestly, the exceptional service deserves five stars, but the hair?The hair merits an Oscar, a Grammy, a Nobel Peace Prize, and perhaps diplomatic immunity.I departed with my vaping essentials, a grin, and the certainty that those locks will remain etched in my memory. The flavor I purchased may fade, but the memory of that hair? Indelible.If you're seeking top-notch customer service and

20 December 2025
Unprompted review
Steam Vape logo

Reply from Steam Vape

Thank you for your recent review

Rated 5 out of 5 stars

Quick delivery

Quick delivery. No problems from steam Vape. Courier left on the door step, and didn't knock though

11 December 2025
Steam Vape logo

Reply from Steam Vape

Thank you for taking the time to leave us a review Gary, it's greatly appreciated.

Rated 5 out of 5 stars

Vape

Let me tell you about my journey to this vape shop in Coventry —a journey that began innocently enough and ended with me questioning my entire hair-care routine, self-worth, and possibly my destiny.

The customer service? Phenomenal.
This man didn’t just help me—he guided me, like some wise vape wizard who has seen countless coils and clouds in his lifetime. He explained flavors with the passion of a poet, answered my questions with the precision of a surgeon, and smiled with the gentle warmth of someone who has never known stress a day in his life.

But then—oh, brace yourself—
I looked up and saw them.

The lovely locks.

These weren’t just locks. These were Locks™.
Locks so amazing they deserved their own Yelp page, calendar, merch line, and possibly a small dedicated cult.

His hair didn’t just “flow”—it glided, like it was riding a personal breeze that followed him everywhere purely out of respect. A breeze that probably applied for the job.

When he moved, the locks moved too, with the confidence of someone who knows they are the main character. When he turned his head, they swished dramatically—as if each strand had rehearsed its choreography beforehand. The hair practically winked at me.

At one point I swear it sparkled. SPARKLED.
I blinked twice just to ensure I hadn’t entered a shampoo commercial by mistake.

Meanwhile, he continued giving flawless customer service as though he didn’t have a mythical mane stealing the show. I was trying to focus on the vape juice description, but his hair had already taken me on a spiritual journey I was not emotionally prepared for.

I asked about a flavor.
He answered kindly.
His hair answered louder.

Honestly, the service alone deserves five stars, but the hair?
The hair deserves an Oscar, a Grammy, a Nobel Peace Prize, and probably diplomatic immunity.

I left with my vape supplies, a smile, and the realization that I’ll probably never forget those lovely locks as long as I live. I may not remember what flavor I bought, but I will remember that hair. Forever.

If you want outstanding customer care AND the chance to gaze upon hair so amazing it could end global conflict, this is your shop.

Five stars. Six, if we’re rating the hair separately.

9 December 2025
Unprompted review
Steam Vape logo

Reply from Steam Vape

Thank you for leaving the Coventry store such a detailed and kind review Harley, I'm sure they'll appreciate it.

Rated 5 out of 5 stars

Great product

Great product, speedy delivery

8 December 2025
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Reply from Steam Vape

Thank you for your kind review Diane, it's greatly appreciated.

Rated 5 out of 5 stars

Great as always

Great as always, prices good, delivery good, happy Christmas to you all 🎄☃️

1 December 2025
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Reply from Steam Vape

Thank you for your kind review Julie, happy Christmas to you too.

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