Steam Vape Reviews 

1,131
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite and knowledgeable staff members who handle inquiries with exceptional patience and helpfulness. People consistently highlight the remarkably fast delivery service, noting that orders frequently arrive safely right on the very next day without any unnecessary delays. Some people also felt that the online platform makes ordering everyday essentials remarkably simple and stress-free. Reviewers appreciate the dependable and efficient service provided over many years of continuous purchases. Buyers truly value the outstanding product quality and the constant assurance that all necessary items arrive correctly packaged right on schedule.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting consistently fast and prompt shipping... See more

Service

Consumers find service to be positive, highlighting consistently fast, reliable, and prompt experiences with... See more

Order

Clients share positive opinions on order, highlighting consistently fast deliveries and straightforward... See more

Product

Reviewers mention positive feedback about product quality, expressing deep trust and appreciation for the... See more

Staff

Users describe positive interactions with staff, frequently praising them for being polite, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always fast service, good products. Wish I could pay with Pay Pal though. Don’t like saving my debit card details on any suppliers platform. Cyber attacks etc. Still 5 stars though.

Rated 5 out of 5 stars

Received order next day after ordering day before,this saves me time not having to go into town and £6 bus fare!..got through on the phone straight away to a very polite and helpful gentleman..sorry I... See more

Company replied

Rated 5 out of 5 stars

I've been using Steam Vape in Uttoxeter for the past 3 years, and have always found the staff polite and helpful. For the past 12 months or so, I have used their online and delivery service, and only... See more

Company replied

Rated 5 out of 5 stars

I order my liquids via telephone call.ive never had any problems with the delivery it always comes the next day and the gentleman who places my order is so patent and understanding and deals with my o... See more

Company replied


Company details

  1. Vaporizer Store

Written by the company

Purveyors of premium vaping products! Incorporated in late 2011 we originally started trading from a small kiosk in the Westfield centre in Derby predominately representing the very successful VIP brand. Over that time period the industry has gone through huge changes and there is now a massive choice of products available. As a company we have seen the choice of products go from the very popular “ciggy like” to drippers, mech mods and everything in-between.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,131)

128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, courteous and friendly knowledgeable staff, great product and always delivered on time. Would highly recommend using this company for all your vaping needs.

18 May 2026
Steam Vape logo

Reply from Steam Vape

Great review Sharon!. Thanks for taking the time

Rated 5 out of 5 stars

Excellent service

Easy to order and prompt response and delivery. Excellent service throughout thank you

14 May 2026
Steam Vape logo

Reply from Steam Vape

Thanks for the order John and thank you for taking the time to leave a review

Rated 5 out of 5 stars

No issues

No issues. Pity shop has shut in Uttoxeter though

5 May 2026
Steam Vape logo

Reply from Steam Vape

Thanks for the review. We're not far away, we're now in Cheadle if you're ever passing

Rated 5 out of 5 stars

Great Company

Very good reliable company to shop with and if you need to talk to them they are so helpful. Delivery is quick as well.

7 May 2026
Steam Vape logo

Reply from Steam Vape

Thank you for your kind review Karen, it's greatly appreciated.

Rated 5 out of 5 stars

Excellent website

Excellent website. Very easy to use. Great selection of products at very competitive prices. They dispatched my order very quickly. It was delivered quickly too and the driver was friendly. The order was nicely wrapped and all there. I'm very happy with their service and would recommend it without hesitation.

1 May 2026
Steam Vape logo

Reply from Steam Vape

Thank you for such a kind review Ben, it's greatly appreciated.

Rated 5 out of 5 stars

Great service

Very friendly and excellent Customer service

30 April 2026
Steam Vape logo

Reply from Steam Vape

Thank you for taking the time to leave us such a kind review Michael.

Rated 5 out of 5 stars

Easy to order

Easy to order
Receive conformation when being delivered
Overall wouldn’t order from anywhere else

1 May 2026
Steam Vape logo

Reply from Steam Vape

Thank you for your kind review Emma.

Rated 5 out of 5 stars

Steam Liquid deserve their 5 star…

Steam Vape deserve their 5 star rating. I’ve been their customer for many years and their products, their prices, their service are all excellent. I would highly recommend them.

29 April 2026
Steam Vape logo

Reply from Steam Vape

Thank you for your kind review Rita, we're very grateful.

Rated 5 out of 5 stars

Quick

Quick, easy, delivery in days.

17 April 2026
Steam Vape logo

Reply from Steam Vape

Thank you for your review Elizabeth, it's greatly appreciated.

Rated 5 out of 5 stars

Great selection of liquids

Great selection of liquids, devices and accessories. Website easy to navigate, safe secure payment options with speedy delivery too.

24 April 2026
Steam Vape logo

Reply from Steam Vape

Thank you for taking the time to leave us a review Thom.

Rated 5 out of 5 stars

I order my liquids via telephone…

I order my liquids via telephone call.ive never had any problems with the delivery it always comes the next day and the gentleman who places my order is so patent and understanding and deals with my order promptly. Thankyou steam.

16 April 2026
Steam Vape logo

Reply from Steam Vape

Thank you for your kind review Joanne, it's greatly appreciated.

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