Spring Financial  Reviews 

21,554
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,251 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff for explaining all financial details thoroughly and making the entire application process completely smooth and clear. People genuinely appreciate the professional customer service and efficient support provided, noting that receiving requested funds is remarkably quick and entirely stress-free. However, some people mentioned frustrating issues regarding unexpected account deductions and billing discrepancies. A few reviewers also noted recurring difficulties when trying to communicate with customer care representatives or resolve urgent account concerns effectively.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as knowledgeable, friendly,... See more

Customer service

Customers had positive experiences with customer service, noting that staff members offered quick solutions,... See more

Service

Users describe positive interactions with service, highlighting professional agents who explain everything in... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, quick, and efficient process from start... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers praising the flexibility of payment plans,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was great because knowledgeable, friendly staff. Everything was well explained in detail. I was asked several times if I had any questions concerns and had 80% of the funds I was looking... See more

Company replied

Rated 5 out of 5 stars

I honestly like the spring financing because they are helping people to build credit and trusting them rebuilding with their credit. They give quick solutions and support to people who need help with... See more

Company replied

Rated 5 out of 5 stars

Matthew and Anson were great to deal with. Completed the loan application and had money in my account in a matter of only a few hours. Everyone was very friendly and helpful ensuring i understood eve... See more

Company replied

Rated 5 out of 5 stars

it was so fast ! From the application, to the call, to filling out the paperwork and making sure all steps were done and completed in a matter of hours. They explained everything in detail, made sure... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. also in
  3. Financial Consultant
  4. Financial Institution
  5. Loan Agency
  6. Mortgage Lender

About Spring Financial

Written by the company

Spring Financial brings a new season of fair financial growth to all Canadians.

With millions of Canadians locked out of the financial system and stuck in a payday cycle of high-interest debt without any opportunity to improve their situation, Spring Financial has democratized access to better credit with smart-and-simple money solutions. All of our financial services and products are available online from anywhere, so you can get the financing you need in a few clicks.

Launched in 2014, Spring has helped over one million applicants and is the only provider in Canada that lets anyone build credit and save money with guaranteed success!

The Foundation, our signature savings and credit-building product, puts your financial progress on autopilot. We believe that all Canadians should have better opportunities to attain good credit and access fair financial products. That’s why we approve 100% of applicants for The Foundation, regardless of credit history, current debts, or income. With The Foundation, not only do we help you build credit, we help you automatically save money.

After twelve months of timely payments with The Foundation, any customer is guaranteed to get approved for our Evergreen Loan, which is an up-front cash loan at 18.99% annual interest.

Our convenient online platform makes getting a personal loan simple and straightforward, whether you want to make a specific purchase or consolidate your existing debt. Our application process includes fast approvals, tailored products to suit your specific financial needs, and loan amounts deposited to your bank account in as little as 24 hours.

Spring also works with many happy homeowners by making it easy to refinance, renew, or consolidate debt — all 100% online and from the comfort of your own home!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22K reviews

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4.6

All reviews

(21,554)

2,192 reviews in the last 12 months

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Rated 4 out of 5 stars

I'd verification Wonky.

I'd verification Wonky.. I was on pc couldn't take pic if I'd and transfer easily other institutions used a selfie pick of I'd face recognition…

16 October 2026
Spring Financial  logo

Reply from Spring Financial

Appreciate the positive feedback and hope to wow you next time!

Rated 5 out of 5 stars

Its a good borrow site

16 October 2026
Spring Financial  logo

Reply from Spring Financial

We are glad you enjoyed your experience with our platform and we appreciate your positive feedback regarding our lending services.

Rated 5 out of 5 stars
Spring Financial  logo

Reply from Spring Financial

We truly appreciate you taking the time to share your positive feedback. We are so glad to hear that you had such a wonderful and supportive experience with our team!

Rated 5 out of 5 stars

WoW excellent

Excellent service

15 October 2026
Spring Financial  logo

Reply from Spring Financial

Thank you for your review! We are happy to hear that your experience with us was excellent.

Rated 5 out of 5 stars

Great experience very helpful to the…

Great experience very helpful to the person who needed help like me.

15 October 2026
Spring Financial  logo

Reply from Spring Financial

Thank you for your review! We are so glad that our team could provide the support and assistance you needed.

Rated 5 out of 5 stars

It was easy to apply

It was easy enough to apply

14 October 2026
Spring Financial  logo

Reply from Spring Financial

We are happy to hear that the application process was simple for you, and we sincerely appreciate you taking the time to share your positive feedback with us today.

Rated 5 out of 5 stars

My experience was great because…

My experience was great because knowledgeable, friendly staff. Everything was well explained in detail. I was asked several times if I had any questions concerns and had 80% of the funds I was looking for within two hours and the rest in the next 24 hours was in my account.

9 October 2026
Spring Financial  logo

Reply from Spring Financial

It is wonderful to hear that our team took the time to explain the process so thoroughly and ensure all your questions were answered. We are thrilled that you had such a seamless experience and received your funds so quickly. Thank you for taking the time to share your feedback!

Rated 5 out of 5 stars

The details

Take care of business

14 October 2026
Spring Financial  logo

Reply from Spring Financial

We appreciate your five-star rating and are glad to hear that we efficiently handled everything for you.

Rated 5 out of 5 stars

Great Service and Customer Support

I’ve had a great experience with Spring Financial. The staff have been helpful, professional, and supportive throughout the process. I appreciate the customer service and the effort made to answer questions and make everything easier to understand. Overall, I’m happy with my experience and would recommend Spring Financial to others looking for financial services.

14 October 2026
Spring Financial  logo

Reply from Spring Financial

We are happy to hear that our team provided such helpful and professional guidance during your financial journey. Making complex details simple and stress-free to understand is always our priority, and we appreciate you recognizing our dedicated customer care. Thank you for sharing your positive feedback and for recommending our services. We look forward to assisting you again in the future whenever you need us.

Rated 5 out of 5 stars

thank-ou

Thank-you for impressing me with your expertise and connecting me with an experienced advisor so that I could see a clear path forward.

13 October 2026
Spring Financial  logo

Reply from Spring Financial

Thanks for sharing your experience — we’re thrilled you’re happy!

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