Spring Financial  Reviews 20,954

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 2,953 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's patience, professionalism, and kindness, noting their helpfulness and understanding in various situations. The customer service is consistently praised for being friendly, informative, and efficient, with many appreciating the detailed explanations provided. People found the overall service to be quick, reliable, and trustworthy, making the process easy and stress-free, even for those with financial worries or bad credit. However, some customers also noted issues with payments, mentioning deductions from their accounts without clear understanding or concerns about loans. A few other people also felt that customer service was sometimes difficult to reach, relying on automated responses, or that representatives did not respect their time.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that agents are often helpful,... See more

Service

Clients share positive opinions on service, with many reviewers praising the great service, professional and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the process was very... See more

Payment

Users describe ambiguous interactions with payment, with some expressing frustration over unexpected... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You are amazing! You helped ease my financial worries exactly when I needed support the most. The process was quick, and I received the loan much faster than expected. I truly appreciate the patience,... See more

Company replied

Rated 5 out of 5 stars

Spring Financial is a great option if you're dealing with financial challenges, even if your credit score isn’t perfect. They focus on helping you find the best possible approval options and treat yo... See more

Company replied

Rated 5 out of 5 stars

From the start they were helpful, answered all my questions, patient and understanding. Able to help me out with what was needed and explained everything without confusion, will work with them in the... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant
  3. Financial Institution
  4. Loan Agency
  5. Mortgage Lender

About Spring Financial

Written by the company

Spring Financial brings a new season of fair financial growth to all Canadians.

With millions of Canadians locked out of the financial system and stuck in a payday cycle of high-interest debt without any opportunity to improve their situation, Spring Financial has democratized access to better credit with smart-and-simple money solutions. All of our financial services and products are available online from anywhere, so you can get the financing you need in a few clicks.

Launched in 2014, Spring has helped over one million applicants and is the only provider in Canada that lets anyone build credit and save money with guaranteed success!

The Foundation, our signature savings and credit-building product, puts your financial progress on autopilot. We believe that all Canadians should have better opportunities to attain good credit and access fair financial products. That’s why we approve 100% of applicants for The Foundation, regardless of credit history, current debts, or income. With The Foundation, not only do we help you build credit, we help you automatically save money.

After twelve months of timely payments with The Foundation, any customer is guaranteed to get approved for our Evergreen Loan, which is an up-front cash loan at 18.99% annual interest.

Our convenient online platform makes getting a personal loan simple and straightforward, whether you want to make a specific purchase or consolidate your existing debt. Our application process includes fast approvals, tailored products to suit your specific financial needs, and loan amounts deposited to your bank account in as little as 24 hours.

Spring also works with many happy homeowners by making it easy to refinance, renew, or consolidate debt — all 100% online and from the comfort of your own home!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21K reviews

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Rated 5 out of 5 stars

It's good

The nice group

21 May 2026
Spring Financial  logo

Reply from Spring Financial

We’re grateful for your kind words and support!

Rated 5 out of 5 stars

Was great service

Was great service. Everything was explained well. No presure to except offer.

20 May 2026
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Reply from Spring Financial

So glad you had a great experience — thank you!

Rated 5 out of 5 stars

Great service

Great service, proper expectations were shared and I will definitely use their services again in the near future.

A big thank you to Asif who made the process smooth and easy.

22 May 2026
Spring Financial  logo

Reply from Spring Financial

Thanks for sharing your experience — we’re thrilled you’re happy!

Rated 5 out of 5 stars

Great

Something that can help me

22 May 2026
Spring Financial  logo

Reply from Spring Financial

We really appreciate your 5-star review!

Rated 5 out of 5 stars

The gentleman who helped me and spoke…

The gentleman who helped me and spoke with me was very professional and explained everything in great detail. English is not my first language, and he was very patient in explaining things to me in a way and tone that made everything easy to understand.

21 May 2026
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Reply from Spring Financial

We appreciate you sharing your feedback. We are so glad our team provided a professional and patient experience, making everything easy to understand. Thank you!

Rated 5 out of 5 stars

Great job

They helped me to do the right thing to get better credit. They explained to me very well.thanks

20 May 2026
Spring Financial  logo

Reply from Spring Financial

We're so glad we could help you improve your credit and provide clear explanations. Thank you!

Rated 5 out of 5 stars

They help me in times of need

They help me in times of need . The person that assisted me during the process are so patient. It takes a day to get all.my info and the next day I am approved.

21 May 2026
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Reply from Spring Financial

We are so glad we could assist you when you needed us. We appreciate your kind words about our patient team and efficient process. Thank you for your feedback!

Rated 5 out of 5 stars
Spring Financial  logo

Reply from Spring Financial

We are glad you enjoyed your experience. We appreciate your positive feedback.

Rated 5 out of 5 stars

I felt relaxed at such an important and…

I felt relaxed at such an important and stressful time. I was scammed out of my life savings and that's why I needed to gat a loan and your company made that happen. Thank you so much.

19 May 2026
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Reply from Spring Financial

We're so glad we could provide support during such a difficult time. Your kind words mean a lot to us. Thank you for your feedback.

Rated 5 out of 5 stars

I would like to thank spring financial…

I would like to thank spring financial after going over my file and even though I have bad credit from my passed they accepted my loan . Not the amount I was looking for but still helps a lot ! I would 100% recommend to your family and friends

20 May 2026
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Reply from Spring Financial

We are so happy to hear we could help! We appreciate you recommending us to your friends and family. Thank you for your kind words.

Rated 5 out of 5 stars

Well

Well. Positivity regarding how to lower down my credit utilization.. Staff are approachable and understandable

20 May 2026
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Reply from Spring Financial

We're so glad our staff could help you with credit utilization. We appreciate your kind words!

Rated 1 out of 5 stars

Don't applied they'll bruise your Credit.

Do not do business with these People, they will talk to you, like you're a Superstar and once they go into your credit report then they offered you a loan at 4x the interest rate of the original offer!!!, they know you don't have an "excellent credit report" this is why you're here!!!, so why lied about giving you a 9.99% interest and then turned around F@ck your rating and offered you 34%!!!, 34% that's insane.

15 April 2026
Unprompted review
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Reply from Spring Financial

Hi Leonardo. Thanks for speaking with us on May 28. We appreciate the feedback and glad we were able to discuss the matter above. If you have any further concerns, please feel free to start a chat with us on our website at www.springfinancial.ca

Rated 5 out of 5 stars

You are amazing

You are amazing! You helped ease my financial worries exactly when I needed support the most. The process was quick, and I received the loan much faster than expected. I truly appreciate the patience, professionalism, and kindness of the entire staff. Your outstanding support is making a real difference in people’s lives. Thank you for making the world a better place!

20 May 2026
Spring Financial  logo

Reply from Spring Financial

We are so happy to hear we could ease your financial worries and provide support when you needed it most. We truly appreciate your kind words about our team's professionalism and efficiency. Thank you for sharing your positive experience!

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