The reviews were iffy but everything actually arrived and was as described! Did respond to emails so that was nice. Took one star off because I paid $18 in shipping and still had to send FedEx the inv... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Excellent. So far this company has done everything excellent. I even had to cancel some orders and they canceled whatever I needed within 24 hours of each email I sent. I live in California and order... See more
Company replied
My update with this company: they are in Europe and I am in Southern California. So far they are 100% peer awesomeness out of seven out of seven of my orders. Even if I have to cancel, they canceled e... See more
Company replied
Overall great since I received the item before I was expecting. I dont remember receiving an update from the shipper when my order would arrive but it said July 16 and i received it July 3rd. I didnt... See more
Company replied
3.1
Average
460 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Sport is Good
Goddag, hr. Keiser-Nielsen,
Du kan være sikker på, at vi har taget hensyn til din mening og noteret os problemet. Du kan være sikker på, at vi vil gøre vores yderste for at sikre, at det ikke sker igen.
For at løse dit problem og gøre dig tilfreds har vi sendt dig en e-mail.
Vi håber, at du kan læse den, og at vores fremgangsmåde vil give dig en mere positiv kundeoplevelse.
Hvis du ønsker at kontakte os på anden vis, kan du sende en e-mail til customer@spacefoot.com.
(angiv igen dit ordrenummer).
Hav en god dag,
Spacefoots kundeserviceteam
Return process is a mess.
18 February 2025
Unprompted review
Reply from Sport is Good
Hello Pao Schle,
Please know that we have taken your opinion into account and noted the problem. Be assured that we are doing our utmost to ensure that this does not happen again.
We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us and we want to know more about how we solve this problem.
Please contact our customer service at customer@spacefoot.com (enter your order number)
so that we can find a solution.
We hope you have a great day,
Spacefoot Customer Service
Arrived fast
Arrived fast. Easy bike guard piece to install. Fit just like the old chain guard. Specialized Sirrus 1.0.
7 March 2025
Reply from Sport is Good
Hello! Thank you Chris for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
I am very satisfied with the entire…
I am very satisfied with the entire purchase! Great Wilson Clash v3 15 racket bag that I couldn’t find in the USA and outstanding customer service and shipping.
6 March 2025
Reply from Sport is Good
Hello! Thank you John for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Disappointment!!!!!!!
you took my order said it was in stock now I'm getting a refund because you don't have it, and my granddaughter's birthday is the 17th of march. I have a saddle and a bridle and no horse. If it went lower I would give you a zero.
3 March 2025
Reply from Sport is Good
Hello Anita,
We are sorry to hear that our services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Had the items I wanted at a good price
Had the items I wanted at a good price. Shipped quickly and arrived quickly.
18 February 2025
Reply from Sport is Good
Hello Eric
Thank you for your positive feedback. Rest assured that we are doing everything possible to offer you the best products at the most competitive prices.
We're glad you enjoyed the experience.
Hope to see you again soon!
Have a great day 😊
The Spacefoot Customer Service Team
Ordered a bike jacket as they were…
Ordered a bike jacket as they were significantly cheaper than any other online vendor, the site was listed as a .co.uk so assumed all was good, then came here and read the reviews and was worried, especially as the vendor is in France.
However the jacket arrived within 4 days and was well packed and as described on the site..
Overall excellent service and I'll be using them again..
16 February 2025
Unprompted review
Reply from Sport is Good
Hello Ben,
Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)
Have a great day! 😀
The Spacefoot Customer Service Team
ordered gloves they send me faulty…
ordered gloves they send me faulty gloves . now i am trying to return brand new never worn gloves back for full refund but they not letting me retun it what a shame . ill have to report my bank and take my money bank .
20 February 2025
Unprompted review
Reply from Sport is Good
Hello Dominic,
We are sorry to hear that our products did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
I am very disappointed
I am very disappointed. My aunt in the US ordered a tennis racquet(head extreme) with some accessories nearly 2 monthes ago. The racquet didn't arrive yet. Please send us a way to communicate you and my aunt about the order. Thank you
29 December 2024
Unprompted review
Reply from Sport is Good
Hello Mahdi,
We are sorry to hear that our services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Reply from Sport is Good
Hello Javier,
Thank you for taking the time to share your experience on Spacefoot. We're glad to hear that you're satisfied!
See you soon,
The Spacefoot Customer Service Team
Reply from Sport is Good
Hello Jennifer,
Thank you for your positive feedback. Rest assured that we are doing everything possible to offer you the best products at the most competitive prices.
We're glad you enjoyed the experience.
Hope to see you again soon!
Have a great day 😊
The Spacefoot Customer Service Team
Unimpressed- Customer "service" not working
Unimpressed- have been trying to get Customer "service" to respond directly, trying g to return an order.
Feb.4:
Sport is good has claimed that they have "processed" my request but no info has been sent on how to send and make the return. Still need help.
26 January 2025
Unprompted review
Reply from Sport is Good
Hello Melissa,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
I ordered a pair of reusch down spirt…
I ordered a pair of reusch down spirt vortex ski gloves …
Arrived in stated time with international fedex delivery
Product is excellent
3 January 2025
Unprompted review
Reply from Sport is Good
Hello,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Reply from Sport is Good
Hello Henry,
Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)
Have a great day! 😀
The Spacefoot Customer Service Team
Item could not be tracked but arrived…
Item could not be tracked but arrived just before Christmas. Items were exactly as described and fit perfectly. Thanks again.
24 December 2024
Reply from Sport is Good
Hello! Thank you for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Really disappointing experience with…
Really disappointing experience with this company. I ordered two items, a jacket and a pair of socks. I was notified shorty after the payment was made that the jacket, the far more expensive of the two, was unavailable. I was refunded but as I no longer wanted to pay £16 postage for one pair of socks. I have asked three times for the order to be cancelled but have been ignored. There has been no response whatsoever and the item has now been dispatched! What a rip off! Oh, and the company trades under several names which feels incredibly suspect. Really poor.
30 December 2024
Unprompted review
Reply from Sport is Good
Hello Ross,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Definitely NOT good sports!
Definitely NOT good sports!! Make sure to supervise your youngsters OR THEY WILL BE ASSAULTED by the owner!! No joke! The owner assaulted our 4-year old while we were shopping. Our 4year old apparently put something in his pocket and the owner aggressively grabbed our boy's arm and snatched the item while scolding him - without even bringing up to the parents' attention first!! Had he done so, we would've paid DOUBLE FOR THE ITEM and taught our 4 year old about paying for items which he doesn't yet understand! Look at the sign this guy made —- he obviously has issues with kids; and he obviously has issues PERIOD.
28 December 2024
Unprompted review
Reply from Sport is Good
Hello,
We understand that this situation may have caused you some concern and we're sorry for your experience. However, there seems to be some confusion: our establishment is exclusively online and we have no physical stores or staff who can interact directly with customers or their children.
We invite you to check the location in question so that we can forward your feedback to the correct establishment.
Thank you for your understanding and please do not hesitate to contact us if you have any questions or needs related to our online services.
Yours faithfully
avoid...
really bad company. Took my money, told me it would be dispatched on the 16th. On the 16th nothing happened, contacted on the 17th and they said that delivery was postponed and they couldnt send it. i respect that things happen but having read other reviews it looks like this is a dodgy company that just chances their arm.
19 December 2024
Unprompted review
Reply from Sport is Good
Hello, we are sorry to hear that you have experienced issues with the delivery of your parcel.
This does not meet our usual standards. Could you please contact us at customer@spacefoot.com with your order number to clarify the situation? We will also contact our carrier to prevent similar errors in the future.
Thank you for your patience.
Have a great day,
The Spacefoot Customer Service Team
God bless ya’ll
18 December 2024
Reply from Sport is Good
Hello ,
Thank you very much for your feedback! I'm very happy to share your praise with the entire Spacefoot team.
We wish you a great day! 😀
Your Spacefoot customer service team
Timely Delivery
Thank you for your timely delivery. My Granddaughter will be thrilled opening her gift on Christmas Day.
Merry Christmas and Happy New Year!
18 December 2024
Reply from Sport is Good
Hello Linda,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
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