Sport is Good Reviews 

460
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that orders arrive promptly and the products closely match their online descriptions. Many people also appreciate finding unique items that are difficult to locate elsewhere, noting solid overall quality. Buyers often note that items are carefully packed and secure upon arrival at their doorsteps. Some reviewers were not happy with delivery delays and unexpected customs holdups holding back packages. Others experienced frustrating issues when trying to get a response from customer support after encountering tracking problems. A few shoppers also noted receiving incorrect sizes or experiencing sizing inconsistencies with clothing items.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many praising the high quality, perfect fit, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with highly mixed experiences reported by... See more

Order

Consumers find order experiences to be ambiguous, reflecting a wide divergence in customer sentiment. While... See more

Response time

Clients share ambiguous opinions on response time, with many consumers expressing frustration over ignored... See more

Website

Users describe ambiguous interactions with website, reflecting a high level of disagreement regarding their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The reviews were iffy but everything actually arrived and was as described! Did respond to emails so that was nice. Took one star off because I paid $18 in shipping and still had to send FedEx the inv... See more

Company replied

Rated 5 out of 5 stars

Excellent. So far this company has done everything excellent. I even had to cancel some orders and they canceled whatever I needed within 24 hours of each email I sent. I live in California and order... See more

Company replied

Rated 5 out of 5 stars

My update with this company: they are in Europe and I am in Southern California. So far they are 100% peer awesomeness out of seven out of seven of my orders. Even if I have to cancel, they canceled e... See more

Company replied

Rated 5 out of 5 stars

Overall great since I received the item before I was expecting. I dont remember receiving an update from the shipper when my order would arrive but it said July 16 and i received it July 3rd. I didnt... See more

Company replied



Contact info

3.1

Average

TrustScore 3 out of 5

460 reviews

5-star
4-star
3-star
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1-star

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3.1

All reviews

(460)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trainers were perfect

Trainers were perfect. Competitive price. Delivery quick and on time. Would definitely recommend

5 December 2025
Unprompted review
Sport is Good logo

Reply from Sport is Good

Thank you for taking the time to share your positive experience with us!

We look forward to welcoming you back soon!

Rated 2 out of 5 stars

Slow

Very slow shipping

26 November 2025
Sport is Good logo

Reply from Sport is Good

Hello Mr. Belliveau,

Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.

In order to resolve your issue and ensure your satisfaction, we have sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so at customer@spacefoot.com
(please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 2 out of 5 stars

Sent an email to ask to return it. No answer received

I sent an email yesterday, i need to return the package .
Please answer my email and tell me what to do.
Order number 349014394

28 November 2025
Sport is Good logo

Reply from Sport is Good

Dear Ms. DONOVAN,

Please be advised that we have taken your feedback into consideration and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.

In order to resolve your issue and ensure your satisfaction, we have sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com
(please specify your order number again).

Have a great day,
The Spacefoot customer service team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I found sone tebnis shoes for my daugther that were extrenely difficult to fibd in any otger website. Thanks sooo much!

20 October 2025
Sport is Good logo

Reply from Sport is Good

Hello! Thank you Jessica for your review and for your loyalty!

We're thrilled that you enjoy our products.

Feel free to visit Spacefoot sites regularly!

New arrivals and great deals are daily!
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Delivery was perfect

Delivery was perfect, correct merchandise in perfect condition on expected delivery date.

14 November 2025
Sport is Good logo

Reply from Sport is Good

Hello,

Thank you very much for placing your trust in us and for sharing your feedback.

Your satisfaction is our motivation, and we look forward to welcoming you back to provide you with an exceptional experience.

Have a great day! 😁

The customer service team of Spacefoot

Rated 5 out of 5 stars

Was concerned with other people reviews but

The package came on time and gave me frequent updates of where it was overall I'd buy from them again

6 November 2025
Sport is Good logo

Reply from Sport is Good

Hello ,

Thank you for your positive feedback! 
We're delighted to hear that you're satisfied with your shopping experience and our products. 
Your satisfaction is what drives us to offer the best collections. 

Come back soon to discover the latest additions ;)

Have a great day! 😀

The Spacefoot Customer Service Team

Rated 1 out of 5 stars

Do not shop!

Ordered boxing gloves over a month ago and still have not arrived. When asked for a refund a week ago, I have still not received an email back. Avoid shopping with these!

5 November 2025
Unprompted review
Sport is Good logo

Reply from Sport is Good

Hello,

Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.

We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us, and we would like to learn more in order to resolve this issue.
Please contact our customer service department at customer@spacefoot.com (specifying your order number)
so that we can find a solution.

Have a great day,
The Spacefoot customer service team

Rated 5 out of 5 stars

I and have difficulty finding size 13.5 boots

I and have difficulty finding size 13.5 boots to wear during my search with American shoe manufacturers. Compared to American shoe companies the boots I recently purchased fits snugly.

3 November 2025
Sport is Good logo

Reply from Sport is Good

Hello,

Thank you very much for placing your trust in us and for sharing your feedback.

Your satisfaction is our motivation, and we look forward to welcoming you back to provide you with an exceptional experience.

Have a great day! 😁

The customer service team of Spacefoot

Rated 5 out of 5 stars

Amazing quick shipping and delivery

Amazing quick shipping and delivery, from Europe to U. S.

28 October 2025
Sport is Good logo

Reply from Sport is Good

Hello Diana,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Rated 5 out of 5 stars

I purchased a pair of Palladium boots…

I purchased a pair of Palladium boots from this site. After reading some bad reviews I was a little worried. But I was pleasently surprised that the boots arrived quickly, communication was good, and I received the exact item I ordered. Good job!

28 October 2025
Sport is Good logo

Reply from Sport is Good

Hello! Thank you for your feedback and for your loyalty!

We're delighted that you like our products and that your delivery experience met your expectations!

Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we're on the right track.

Please come back to the Spacefoot website regularly!

New products and great deals are added daily! 😘

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Very fast shipping!

Very fast shipping!

27 October 2025
Sport is Good logo

Reply from Sport is Good

Hello Marty,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Rated 2 out of 5 stars

Shipping delay

My order number is 660001853. It’s been a few days since I placed the order, but it still hasn’t been shipped. I’ve already sent you four emails, and haven’t received any reply.

25 October 2025
Unprompted review
Sport is Good logo

Reply from Sport is Good

Hello,

Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.

In order to resolve your issue and ensure your satisfaction, we have sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com
(again specifying your order number).

Have a great day,
The Spacefoot customer service team

Rated 5 out of 5 stars

Great job!

The order went smoothly, and I received my package quicker than expected! Much appreciated!!

23 October 2025
Sport is Good logo

Reply from Sport is Good

Hello,

We are happy that your visit with us was pleasant and we hope to see you again soon!

Have a great day! 😀

The Spacefoot team

Rated 4 out of 5 stars

the lock arrives and

the lock arrives and, it's now in use

20 October 2025
Sport is Good logo

Reply from Sport is Good

Hello Joseph,

Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)

Have a great day! 😀

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Thanks great product

20 October 2025
Sport is Good logo

Reply from Sport is Good

Hello! Thank you Santi for your review and for your loyalty!

We're thrilled that you enjoy our products.

Feel free to visit Spacefoot sites regularly!

New arrivals and great deals are daily!
The Spacefoot Customer Service Team

Rated 1 out of 5 stars

Sport is Good will not contact me back to help resolve an issue.

I have e-mailed you three (3) times in the last week and still have not had a response. My order (Order #349013711) is still being held up in customs due to a requirement for a Toxic Substance Control Act (TSCA) Certification. I have asked for help or guidance from your company and still no response. It is very frustrating trying to navigate this with no support. I'm hopeful I have done what is needed on my end. If you have nothing to offer you could still have the decency to reply to me to at least one of my e-mails. I'm hopeful I will eventually get the items I paid for.

2 October 2025
Sport is Good logo

Reply from Sport is Good

Hello Mr. Cushman,

Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.

In order to resolve your issue and ensure your satisfaction, we have sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so at customer@spacefoot.com
(please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

I live in the US and have ordered judo…

I live in the US and have ordered judo gis from sportisgood 3 times now. Reliable site.

8 October 2025
Sport is Good logo

Reply from Sport is Good

Hello,

Thank you very much for placing your trust in us and for sharing your feedback.

Your satisfaction is our motivation, and we look forward to welcoming you back to provide you with an exceptional experience.

Have a great day! 😁

The customer service team of Spacefoot

Rated 1 out of 5 stars

Bought a pair of Ego7 boots and the…

Bought a pair of Ego7 boots and the stitching ripped within a month from buying them. Sent countless emails and no response. I’m starting to think they were counterfeit boots.

23 September 2025
Unprompted review
Sport is Good logo

Reply from Sport is Good

Hello,

Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.

We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us, and we would like to learn more in order to resolve this issue.
Please contact our customer service department at customer@spacefoot.com (specifying your order number)
so that we can find a solution.

Have a great day,
The Spacefoot customer service team

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