Company activity

Updated 21 hours ago

This page gives you a detailed overview of how Smith & Friends Estate Agents has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: November 2023.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

88

Verified

0

Invited

135

Redirected

1


Total reviews from the past 12 months

224

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Smith & Friends Estate Agents got its reviews in the past 12 months

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Apr-JunJul-SeptOct-DecJan-Mar

Profile merges

How many profile merges happened in the past 12 months

4 December 2023

One profile merged into Smith & Friends Estate Agents because of rebranding.

Smith & Friends Estate Agents's TrustScore became after this profile merge (previously ).

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New reviews by star rating

How many new reviews (distributed by star rating) Smith & Friends Estate Agents got each month in the past 12 months

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Apr-JunJul-SeptOct-DecJan-Mar

Reply behavior

How Smith & Friends Estate Agents replied to negative reviews in the past 12 months

  • Last replied to a negative review: 19 September 2025.

  • Has replied to 6 out of 6 negative reviews.

Smith & Friends Estate Agents’s flagging activity

How frequently Smith & Friends Estate Agents flagged their reviews in the past 12 months

Smith & Friends Estate Agents hasn’t flagged any reviews in the past 12 months.