This company was brilliant, nothing was too much trouble, the rates were pretty reasonable, and the drivers were friendly and helpful. The redelivery and unload service was magic, it went without a h... See more
Company replied
Location
Switch locationRoberts Distribution Centre, 7A, 81-85 Roberts Road, 2019 Greenacre, NSW, AU
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See what reviewers are saying
From collection to drpoff - the entire journey was outstanding. I have recommended Smartbox to many people since dealing with your company. Shout out to Liam who was always very helpful and frie... See more
Company replied
We had our box delivered sometime mid covid, left on street, we filled it up, was taken away, kept onsite for a few years as we had no space to collect it back, we were worried our furniture (couches... See more
Company replied
Great Initial communication from John, 20m3 Box delivered on day arranged. Removal guys worked like trojans for the included 3 hours and packed up everything that we required out of the house for... See more
Company replied
Company details
About Smartbox - Sydney
Information provided by various external sources
Smartbox is one of the best storage ideas around. Easy and convenient, Smartbox comes right to the door of your home or office, no matter where you are in Melbourne or Sydney . You have one day (24 hours) to pack your Smartbox unit yourself and then we come and collect it. Your Smartbox is then stored in our secure storage facility.
Contact info
Roberts Distribution Centre, 7A, 81-85 Roberts Road, 2019, Greenacre, NSW, Australia
- 1800508676
4.7
Excellent
208 reviews
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Highly recommend!
Our storage unit came back on the weekend after 2+ years in storage! No mould or damage, very happy with the service! Arrived when they said they were going to and removed when they said they were going to! Highly recommend!
8 May 2024
Reply from Smartbox - Sydney
Dear Michelle,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
Smartbox is highly recommended.did a great job for me
Smartbox did a great job for me. The men involved were friendly, efficient and polite. They worked quickly and finished the job well. I will recommend to anyone who needs removalists and storage to use Smartbox
21 March 2024
Reply from Smartbox - Sydney
Dear Eileen,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
Nathan and the team were amazing from…
Nathan and the team were amazing from start to finish! Amazing service. Highly recomend.
14 March 2024
Reply from Smartbox - Sydney
Thank you Makeda for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Easy Removal, Storage & Return
Great Initial communication from John, 20m3 Box delivered on day arranged.
Removal guys worked like trojans for the included 3 hours and packed up everything that we required out of the house for a renovation. Mattresses wrapped in plastic and all furniture wrapped in protective blankets
Storage for 4 months then contacted George for return furniture unpacked with the same care as removal.
No damage to furniture or house, hassle free dealing
20 October 2023
Unprompted review
Reply from Smartbox - Sydney
Dear Andrew,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
Excellent customer service with competitive prices and excellent value for money…
Excellent customer service with competitive prices. For an extra fee, Smart box helped to dismantle my furniture and pack it into the storage unit and on delivery, reassembled and bought in all my furniture with complete care. Highly recommend this service.
12 March 2024
Reply from Smartbox - Sydney
Thank you Melanie for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Very easy to use
Very easy to use. Dropped to door and picked up and removed promptly no fuss. Nice driver as well.
17 February 2024
Reply from Smartbox - Sydney
Dear Bernadette and Chris,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
Perfect option for your storage needs.
Perfect option for your storage needs. The Smartbox team are great, always helpful and efficient.
9 February 2024
Unprompted review
Reply from Smartbox - Sydney
Thank you Kaliopi for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to our hard working team!
Thanks again,
Smartbox Customer Service.
To be Smart use Smart box
Best for ever storage service especially Mr John supports a lot for my business.
To be smart use smart box
15 February 2024
Reply from Smartbox - Sydney
Thank you Mohamed for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
I had the best experience with…
I had the best experience with Smartbox.
From the pick up to the drop off was so smooth. The customer service is fantastic and have to mention George thank you for your service
29 January 2024
Reply from Smartbox - Sydney
Thank you Daniela for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to our hard working team!
Thanks again,
Smartbox Customer Service.
I am very happy with this company
I am very happy with this company. The box was delivered on time and picked up on time as well. It was the perfect size and I feel confident that my belongings will be safe. Richard was wonderful to deal with. He was helpful with advice about a suitable sized Smartbox and was very obliging when I had to change the day for delivery. He even helped to organise an early delivery so my family was able to help me load the box. I definitely recommend this company and Richard.
13 January 2024
Reply from Smartbox - Sydney
Dear Lynne,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
It was very easy to organise access of…
It was very easy to organise access of our storage. All the staff were very helpful.
27 December 2023
Reply from Smartbox - Sydney
Thank you Paul for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to our hard working team!
Thanks again,
Smartbox Customer Service.
Great company
Great company. Competitive prices. All staff from guys who delivered and pick up trailer to admin / operations staff have been super friendly, helpful and arrived on time.
15 December 2023
Reply from Smartbox - Sydney
Dear Damian,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
Excellent service and a helpful team
Excellent service and a helpful team. Super easy way to store your things at an affordable price.
19 December 2023
Reply from Smartbox - Sydney
Thank you Tina for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to our hard working team!
Thanks again,
Smartbox Customer Service.
Excellent all round storage service
Smart storage were helpful right from the start. Delivering the box and collecting was simple. The staff were always super helpful when I needed to access the box. Would recommend them to friends and family.
Would benefit from a little automation such as an online booking system for visits and bills payment but other than that an excellent service.
15 December 2023
Reply from Smartbox - Sydney
Dear Anne,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
Reply from Smartbox - Sydney
Dear Daniel,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
Positive experience
Really good way to store our stuff while selling house and moving.
Positive experience*****
30 November 2023
Reply from Smartbox - Sydney
Dear Michael,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
Smartbox were brilliant.
Smartbox were brilliant.
They delivered the storage unit to our home on time and staff were very professional.
When we had moved to our new address it was simple as a phone call and our were delighted to us.
Nothing broken and again the staff were great.
More than happy to recommend Smartbox, they were simply great.
Rod
31 October 2023
Reply from Smartbox - Sydney
Thank you Rod for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to our hard working team!
Thanks again,
Smartbox Customer Service.
These guys were great
These guys were great! Flexible and cost effective, the box was dropped off and picked up quickly. I will totally use them again.
21 October 2023
Reply from Smartbox - Sydney
Dear Terri,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
Friendly and super responsive.
Friendly and super responsive.. had a very smooth experience.
10 October 2023
Reply from Smartbox - Sydney
Thank you Jay for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Amazing customer service from all the…
Amazing customer service from all the team. Fast delivery, such a wonderful solution to storage. Cost effective. I would highly recommend.
5 October 2023
Reply from Smartbox - Sydney
Thank you Melissa for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
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