Sliding Sash Solutions Reviews 

379
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Andy Hiley is very courteous and easy to deal with. He understands what the customer wants and what the building requires. He managed the whole process extremely professionally and the standard of th... See more

Rated 5 out of 5 stars

Thank you so much Rob and James for wonderfully restoring our sash windows to their former glory. I find myself just opening and closing them for no reason other than I now can! No more rattles, or w... See more

Company replied

Rated 5 out of 5 stars

Excellent experience with Sliding Sash Solutions from start to finish. Every step was easy; from the initial visit to measure up and quote, to the work being carried out. Job ran to schedule and budg... See more

Rated 5 out of 5 stars

We recently used Sliding Sash Solutions (Shane & team) to upgrade our windows with replacement double glazed units and updated brush pile system. We are extremely pleased with the effective... See more

Company replied

Company details

  1. Window Installation Service
  2. also in
  3. Door Manufacturer
  4. Door Shop
  5. Home Builder
  6. Window Supplier

Information provided by various external sources

Sliding Sash Solutions are specialists in the sympathetic repair, restoration and upgrading of traditional sliding sash windows together with all other timber period windows and doors. We also manufacture replica timber windows and doors. Our expertise, customer care and our own unique products enable us to stand out above competitors. With over fifteen years experience behind us, you can rest assured that your period windows are in safe hands. Dermot Cooke Director


Contact info

4.9

Excellent

TrustScore 5 out of 5

379 reviews

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4.9

All reviews

(379)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Sliding Sash Solutions - Excellent Service

We had our windows refurbished by Dermot from SSS.
The service that we received from the quotation to the completion of the works was nothing short of excellent.
The detailed quotation was completed and sent to us quickly after Dermot had completed a site inspection.
Shortly after Dermot telephoned to ask if we were happy with the quote and to book a date for the works to be completed.
We had 6 slide and sash windows to refurbish of which only 1 opened. Due to the age and poor state of our windows, I had doubts that all of the windows could be refurbished and work as they should, but I need not have worried. We now have 6 fully functional, easy opening windows that open from both the top and bottom. Dermot is a true professional, he turns up on time, works all day, cleans up after himself every day and fully informs you of the works he is completing.
Look no further for any works you need completing on your slide and sash window.
We cannot praise Dermot enough.

29 July 2023
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Reply from Sliding Sash Solutions

Dear Sharon, What a lovely, detailed review. You are very kind and your comments are very much appreciated. I took great satisfaction in servicing and repairing your windows and they are now ready to take on the next century or so. Kind regards, Dermot.

Rated 5 out of 5 stars

Really pleased with the work

Really pleased with the work. Andy was especially helpful, talked through the options and kept us informed on progress. The cost was exactly as quoted and I think the room was tidier when he left than when he started.

24 July 2023
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Reply from Sliding Sash Solutions

Hi Richard

Thanks for your comments; leaving rooms clean and tidy is another part of the job for us! Many thanks for using us to carry out the work, Andy.

Rated 5 out of 5 stars

Replacing and refurbishing sashes

Andy and the team were fantastic from start to finish. The work was completed quickly and professionally, making a huge difference to the efficiency of our windows. We really appreciated how tidy and considerate they were too!

19 July 2023
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Reply from Sliding Sash Solutions

Thanks for your review Helen. Although the work can be messy at times, we do work hard to keep the disruption to a minimum, I hope you will be nice and warm this winter! Best wishes,
Andy & team.

Rated 5 out of 5 stars

Replacement of 120 year old sash windows

Excellent all round from initial quote, quality of products, to final installation. Original wooden sash windows installed 120 years ago removed and replaced with wooden double glazed sash windows with all the same period features and fittings. Value, friendly and accommodating service - would highly recommend

10 July 2023
Unprompted review
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Reply from Sliding Sash Solutions

Thank you so much for the review. It was a pleasure to install new Accoya™ DGU sashes into your existing box frames.
We really enjoyed working in your home, now being the sixth house that we have worked on in your street.
I will pass your review onto our team.
Kind regards
Sam Warne

Rated 5 out of 5 stars

Gorgeous windows, friendly team

Andy was so helpful in finding a solution that worked for us, and patient with his explanation. The work itself was excellent, and done quicker than estimated. Our new windows look great!

1 July 2023
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Reply from Sliding Sash Solutions

Thanks Tim, it’s always nice when the work goes smoothly, and we finish ahead of schedule! It was very satisfying to recreate the original missing details in your new double glazed sashes and I’m glad you like your new windows. Andy & Team.

Rated 5 out of 5 stars

Very efficient

Very efficient, very good job

30 June 2023
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Reply from Sliding Sash Solutions

Dear Bambina, thank you for taking the time to leave us a review.
It was a pleasure to install new Accoya Double glazed sashes into your existing box frames.

Regards Sam Warne and the team.

Rated 5 out of 5 stars

Excellent service and workmanship

We are very pleased with the replacement windows. Excellent service, communication, top quality product and fantastic workmanship. We would highly recommend Sliding Sash Solutions.

22 June 2023
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Reply from Sliding Sash Solutions

Dear Mark, thank you very much.
From my point of view - local job, lovely windows to work with, very satisfying, beautiful house and very kind customers who make amazing coffee !
Thanks again
Dermot

Rated 5 out of 5 stars

Excellent sash window company

The whole experience from the quote to the works was excellent. Care and attention was taken whilst doing the works. The quality of the work was excellent. To understand the skill level, work was done on our warped front door which now has no drafts and shuts properly. I have already recommended them to a friend.

13 June 2023
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Reply from Sliding Sash Solutions

Hi AJ, Many thanks for your review, Your door did test my skills given that it was very out of shape!, I am delighted that the draught proofing has been so effective and thank you for the referral. Kind regards, Andy Hiley.

Rated 5 out of 5 stars

The installers were really friendly and…

The installers were really friendly and they kept everything as clean as possible. The quality of the product is exemplary and we are delighted. We have no hesitation at all in recommending Sliding Sash Solutions.

23 June 2023
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Reply from Sliding Sash Solutions

Hi Alan

Thanks for your review, Working on old windows can be messy but over the years we’ve perfected our dust Management! I’m glad you have noticed such a big improvement to the efficiency of your windows, thanks for using us to install the new double glazed sashes. Kind regards, Andy Hiley

Rated 5 out of 5 stars

Professional, friendly, affordable

Professional, friendly, affordable- highly recommended.

17 June 2023
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Reply from Sliding Sash Solutions

Thanks for your review Darren, I trust your windows are now working well. Kind regards, Andy Hiley.

Rated 5 out of 5 stars

Excellent Work

Andy replaced 2 windows and a balcony door, together with the frames. The work was excellent with great attention to detail. The quality of the materials used and the fittings were very good. He worked quickly and was very personable. Very happy customer, thank you.

22 June 2023
Unprompted review
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Reply from Sliding Sash Solutions

Thanks for your review Paul, I’m glad you like the new windows, they were certainly a huge improvement on the rotten windows that were held together by Gaffa tape! it was a very satisfying job and thank you for your custom, Andy Hiley.

Rated 5 out of 5 stars

Great service

Great service, our stuck sash window represented a bit of an emergency for us. Sam from Sliding Sash Solutions fitted us in around his booked work, came over to take a look, fixed it in thirty minutes and provided us with advice avoiding it in the future.

16 June 2023
Unprompted review
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Reply from Sliding Sash Solutions

Dear Florina, thank you for the review and for taking the time to leave us feedback.. It was a pleasure to fix your window within 24hours and give you some advice for the future. Kind regards, Sam.

Rated 5 out of 5 stars

Really pleased with the service and end…

Really pleased with the service and end product. We had 11 sash windows replaced and they all look great. Sam was very accommodating from start to finish and paid a lot of attention to detail and kept me updated daily. He was also very considerate and was very diligent in clearing up at the end of each day. I had considered completely replacing the windows, including the frames originally, and researched into many options in great detail. Sam didn’t do the hard sales push, which I appreciated. He simply responded to my many questions and the quote was competitive based on similar materials used. I am certain I made the right decision to choose this company for the works. We were recommended them by neighbours on the same street and would highly recommend to others.

1 June 2023
Unprompted review
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Reply from Sliding Sash Solutions

Ms Richardson -

Thank you very much for the lovely 5 star review.
I am aware you had another couple of quotations but Sliding Sash Solutions as you say - "don’t give a hard sales push" and we are a local reliable company with many years of experience.
It was a pleasure to install new Accoya double glazed sashes and casements, and you have been the sixth house we have worked on in your street.
I hope you enjoy a warmer winter this year and benefit from the new windows.

Many thanks -

Sam Warne

Rated 5 out of 5 stars

Excellent service from Sliding Sash Solutions

Very good service all round from beginning to end. Needed to replace a pair of sash window where parts had gone rotten. Very good professional experience discussing replacement options with Sam - opted for double glazed solution with Sam offering extra drip bar to help keep rain water off. Installation service also very positive: Kyle and Dave very experienced fitters and very helpful. Very good experience all round.

30 May 2023
Unprompted review
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Reply from Sliding Sash Solutions

Dear Mr Sawtell, thank you for the 5 star review. It was a pleasure to install new Accoya double glazed sashes for you. I have also passed this review onto our team.
Regards - Sam Warne

Rated 5 out of 5 stars
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Reply from Sliding Sash Solutions

Dear GD. Thank you for taking the time to review our services and awarding us 5 stars. Much appreciated. Dermot Cooke, Sliding Sash Solutions Ltd.

Rated 5 out of 5 stars

Highly recommend!

Sad that nowadays when someone turns up to do a job on time, does it well and does not go over budget I am amazed! Excellent service and product. A pleasure to deal with, highly recommended!

17 May 2023
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Reply from Sliding Sash Solutions

Dear Nicky, Thank you so much for the review, I’m delighted that we are the exception rather than the rule, although these are always the standards we try to maintain. Kind regards, Andy Hiley.

Rated 5 out of 5 stars

Andy and his team restored and serviced…

Andy and his team restored and serviced 8 sash windows some 7 years ago (can't remember if I left them a review) but they did a great job then.

After 7 years they are all still working fine so that alone is a testament to their work!

Anyway, one window developed a fault as a corner joint had failed. Nothing to do with their previous work but they came to fix it and it was again a pleasure to have them in the house. Courteous, positive, efficient, knowledgeable and tidy.

I am really happy to recommend them as they clearly care for their customers and reputation.

Marvellous!

10 April 2023
Unprompted review
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Reply from Sliding Sash Solutions

Dear Mr Lane, It's always nice to see previous customers again and great to hear that our services and products stand the test of time! many thanks for your review. Andy and team.

Rated 5 out of 5 stars

Excellent and competitive

Excellent service and straightforward communication from start to finish - very competitive quote too. Thank you Andy and the team.

10 February 2023
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Reply from Sliding Sash Solutions

Hi Cherry, thank you for your review, I hope that you will enjoy being able open your windows this summer now they are no longer painted shut. Best wishes, Andy and team.

Rated 5 out of 5 stars

Highly recommended!

Great communication before and after the job, really good standard of work and exceptionally tidy!

5 March 2023
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Reply from Sliding Sash Solutions

Hi Ben
I’m glad I was able to help to virtually eliminate the draughts from your sash windows. Thank you very much, Andy Hiley.

Rated 5 out of 5 stars

Excellent work

Excellent work, puntucal, tidy, professional.
Sam and Aaron did a fantastic job with our sash windows. Happy to recommend and they are pleasant to have in the home.

2 March 2023
Unprompted review
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Reply from Sliding Sash Solutions

Dear Marion,

Thank you for the lovely, detailed 5 star review.
It was an absolute pleasure to work in your home and install our solutions brush pile system into your existing sash windows.
Thank you for making the works run smoothly and making space for us to work in.
I hope you enjoy your newly refurbished sash windows.
Sam & Aaron

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