Sliding Sash Solutions Reviews 

379
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Andy Hiley is very courteous and easy to deal with. He understands what the customer wants and what the building requires. He managed the whole process extremely professionally and the standard of th... See more

Rated 5 out of 5 stars

Thank you so much Rob and James for wonderfully restoring our sash windows to their former glory. I find myself just opening and closing them for no reason other than I now can! No more rattles, or w... See more

Company replied

Rated 5 out of 5 stars

Excellent experience with Sliding Sash Solutions from start to finish. Every step was easy; from the initial visit to measure up and quote, to the work being carried out. Job ran to schedule and budg... See more

Rated 5 out of 5 stars

We recently used Sliding Sash Solutions (Shane & team) to upgrade our windows with replacement double glazed units and updated brush pile system. We are extremely pleased with the effective... See more

Company replied

Company details

  1. Window Installation Service
  2. also in
  3. Door Manufacturer
  4. Door Shop
  5. Home Builder
  6. Window Supplier

Information provided by various external sources

Sliding Sash Solutions are specialists in the sympathetic repair, restoration and upgrading of traditional sliding sash windows together with all other timber period windows and doors. We also manufacture replica timber windows and doors. Our expertise, customer care and our own unique products enable us to stand out above competitors. With over fifteen years experience behind us, you can rest assured that your period windows are in safe hands. Dermot Cooke Director


Contact info

4.9

Excellent

TrustScore 5 out of 5

379 reviews

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4.9

All reviews

(379)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Great job.

Efficient, friendly service. Great results and no mess.

28 January 2024
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Reply from Sliding Sash Solutions

HI Sally

Thanks for your review, I trust that the new double glazing has made an improvement to your windows. Andy Hiley

Rated 5 out of 5 stars

I wholeheartedly recommend sliding sash…

I wholeheartedly recommend sliding sash solutions. They are the most professional and curious team of contractors I have ever dealt with. The work is excellent, they are clean, reliable and polite. Because they are so good, you'll have to wait a little longer for availability, but I can assure you they are worth the wait. 10/10

29 January 2024
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Reply from Sliding Sash Solutions

Hi David

It’s always a pleasure to work for you, thanks for your review, I look forward to coming back to work on the ground floor windows in due course, good luck with the rest of your restoration!
Kind regards, Andy and the team.

Rated 5 out of 5 stars

Professional and efficient service

Professional and efficient service. Great communication throughout the whole process and tremendous artisan skills. My 120 yo sash windows have a new lease of life! Thank you Sam.

19 January 2024
Unprompted review
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Reply from Sliding Sash Solutions

Thank you very much for the 5 star review.
It was a challenge to restore these old sash windows but something I enjoyed.

Thank you again

Sam Warne

Rated 5 out of 5 stars

The standard of work was very high and…

The standard of work was very high and the installation process very smooth. The workers were friendly, efficient and tidy. Highly recommended

15 January 2024
Unprompted review
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Reply from Sliding Sash Solutions

Hi Caroline

Thanks for your review, Re-instating sliding sashes back into the frames is a very satisfying job for us, it’s lovely to see them matching the neighbouring properties, but with the added efficiency of being double glazed.
Andy, Iain & Rob.

Rated 5 out of 5 stars

Very good service

This company was helpful in explaining their product and fitted round my diary to make the installation. The product met my needs and is of high quality. Although not cheap replacing a draughty ill fitting old sash window with a new products has given us a warm bedroom for our children and wills save on bills. They did not try to push me for other work or sell me things I did not need or could not afford. I would recommend them to anyone seeking replacements.

2 January 2024
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Reply from Sliding Sash Solutions

Thank you for the 5 star review and nice comments about our business.
We enjoyed installing new replicated double glazed sashes into the existing box frames for you.
Comments have also been passed onto our team

Sam Warne

Rated 5 out of 5 stars

Professional and great job!

Sam and team installed two brand new sash windows for us in 2 days! Both were extremely professional, did a great job and left the house in good condition when they left. Would highly recommend them!

11 January 2024
Unprompted review
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Reply from Sliding Sash Solutions

Thank you for the lovely review. It was very satisfying installing your new double glazed replica sashes into your existing box frames together with replicating the existing rotten sills and replacing with new hardwood sills
All comments have been passed over to our team

Sam Warne

Rated 5 out of 5 stars

Front door draught proofing and double glazing - very happy

Really happy with the complete service from Sliding Sash Solutions. Sam was great advising on options to insulate my front door and recommend a new draught proof system around the door frame, as well as replacing the windows around the frame with double glazing that's in keeping with the style of the original 1930s door. Communication throughout was great, and the guy who did the install (sorry I forgot his name) was friendly, efficient, tidy and with great attention to detail. It's made a huge difference to heat retention in the house so I really can't recommend highly enough. Thank you!

8 January 2024
Unprompted review
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Reply from Sliding Sash Solutions

Thank you Helen for the five star review.
Draft proofing an existing timber front door is a great way to help insulate your hallway area and your home. I’m glad that you have noticed the benefits instantly.
Deciding for the option of replacing the single glazed Artic glass with a double glazed version is also a very smart move to help keep your heating bills down and comfort level up.
I will pass your details onto our fitter and again many thanks for this review

Sam Warne

Rated 5 out of 5 stars

Sam and his team at Sliding Sash…

Sam and his team at Sliding Sash Solutions carried out a major refurbishment and/or replacement of all our 30 plus windows in our listed Queen Anne house.
They were thoroughly professional and were able to work through a number of variations to the original brief which cropped up during the job with minimal fuss.
I would not hesitate to recommend them to others and believe they provided both good quality workmanship and represented great value.

14 December 2023
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Reply from Sliding Sash Solutions

Thank you very much for taking the time to leave us a lovely review.
All comments have been passed over to our team.
We enjoyed restoring these very awkward, tired traditional sash windows and bringing them back to life.
I hope the Solutions System makes your home warmer and more energy efficient.
Again we pride ourselves on our reputation and happy to have received another 5 star review.

Regards
Sam Warne.

Rated 5 out of 5 stars

I couldn’t recommend Dermot highly…

I couldn’t recommend Dermot highly enough. He has done a top job and nothing was too much trouble. His craftsmanship is excellent and his attention to detail is clearly evident in his work. Some of our windows were rotten and Dermot quickly set about replacing the rotten elements with new timber. Our sliding windows now work perfectly and look fab, not to mention the reduced sound coming through the windows. Would definitely use again!

16 December 2023
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Reply from Sliding Sash Solutions

Dear Peter, Thank you very much for your review.
I enjoyed working on your lovely, original windows and it was extremely satisfying replacing all of the rotten elements and bringing new life to your sash windows.
Best wishes, Dermot.

Rated 5 out of 5 stars

Sam and Kyle recently completed the…

Sam and Kyle recently completed the refurbishment of all the sash windows in our Edwardian terrace in NW London.

The team finished all the windows to a very high standard and on schedule. The windows all now function with the new sash window systems installed (Accoya) and the paint finish is excellent.

During the experience the team kept the house informed of all the work required and how long each individual element would take.

Excellent workman who takes pride in their work.

Thanks Paul

15 December 2023
Unprompted review
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Reply from Sliding Sash Solutions

Hi Paul.

Thank you for the lovely 5 star review which I’m delighted with.
We enjoyed working for you and restoring your windows.
I have passed your message onto our team.
Happy Christmas -

Sam Warne

Rated 5 out of 5 stars

Very satsified customer - six years on

Andy replaced all the windows in my 200 year-old Brighton house six years ago.

Since then - not one single problem (not even a minor one) and everything still works as well as the day the job was finished.

(note: the 'date' of this review isn't the date of the work because this form won't allow me to backdate)

1 January 2023
Unprompted review
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Reply from Sliding Sash Solutions

Dear Michael

Thank you so much for taking the time to send a review after 6 years!
To ensure the longevity of our work we use the best materials and products and It’s lovely to hear that they are standing the test of time. Kind regards, Andy.

Rated 5 out of 5 stars

The highest praise

I cannot speak too highly of the service I received from Andy at Sliding Sash Solutions. He replaced 10 sashes in existing Edwardian bay windows with double glazed sashes. The attention to detail and the care he took were phenomenal, as was his work rate - everything completed in two days as promised, on time and on budget. The windows look fabulous and the difference in the warmth of the room is delightful. I thoroughly recommend this company.

13 November 2023
Unprompted review
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Reply from Sliding Sash Solutions

Hi Anthony

Many thanks for your review, I am pleased that the work went so well and that you have noticed a significant improvement in your windows performance, It was also nice to see the thermal images before and after, what a difference!
Best wishes, Andy and the team.

Rated 5 out of 5 stars

Excellent work - again!!

This is the third time we’ve used this company and once again we’ve been delighted with the results. Ian and Andy were delayed in starting work due to poor weather conditions, but they worked mega hard to make sure the job was done before the next weather onslaught. The windows are beautifully fitted. Thank you so much.

3 November 2023
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Reply from Sliding Sash Solutions

Thanks for the review Julie, the weather has been an added challenge lately, but I am pleased that we were able to get the work completed before the next deluge! Kind regards, Ian & Andy

Rated 5 out of 5 stars

We are gradually replacing all our…

We are gradually replacing all our windows and we are really pleased with all Sliding Slash Solutions’ work and would thoroughly recommend. Sam and the team are always quick to respond, friendly and helpful and always do a really good job of high quality. They are really knowledgeable and we look forward to the next ones!

1 November 2023
Unprompted review
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Reply from Sliding Sash Solutions

Thank you Sarah for your review. It was so nice to return and work in your home, and install new Accoya double glazed sashes. I wish you the best of luck with your building works and hopefully see you soon for some more window upgrades.
I have also passed your review onto our team.

Sam Warne

Rated 5 out of 5 stars

The quality of the craftsmanship was excellent

Unfortunately we had a few hiccoughs at first but all was put right with no fuss at all. The two windows that were completely replaced look very good. Andy is very professional and delightful to deal with.

12 October 2023
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Reply from Sliding Sash Solutions

Dear Colleen,

I’m glad the issue with the new windows did not overly affect your experience of our work; I did my very best to resolve the problem as quickly as possible and I appreciate your patience and your honest review. Many Thanks, Andy.

Rated 5 out of 5 stars

Full restoration and replacement work Three bay and Four box sash windows

Andy at Sliding sash solutions was one of five companies that came to look at the work that was required on my Three bay and four box sash windows that had been painted shut six years earlier and were in a very poor state, draughty, rotten cills, and allowing water penetration.
Three of the other companies were of the opinion the windows were beyond redemption and needed to be ripped out and total replacement. The fourth left an entire floor of windows out of their quote.
When Andy squeezed me in to a very busy schedule to come have a look… he said “I’ve seen worse” and with some new replacement sashes, new cills and
a complete overhaul the original windows would be as good as new.
A three month wait for commencement of
work from booking the team was necessary such is the demand for their work.
Andy, Ian and Rob are obviously passionate about their craft, and it was amazing to see
the team work and the skills they deployed to salvage what others condemned.
Andy was also able to recommend a local decorating firm to provide the painted finish
to an exceptionally high standard.
I now have windows that are Draught free, fully operational and watertight and better than new, as they are a fully restored part of
history.
A few neighbours have already taken Andy’s
details, as the teams work is his best advertisement, but just as important Andy
Ian and Rob are also really nice and easy going people who enjoy what they do.

Highly recommended.

4 September 2023
Unprompted review
Rated 5 out of 5 stars

Strong recommend

Accurate cost estimate, reliable timings, excellent result, considerate when in the house and very tidy afterwards

5 October 2023
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Reply from Sliding Sash Solutions

Hi Greg, thanks for your second review, it’s good to know we are maintaining standards! Kind regards, Andy Hiley

Rated 5 out of 5 stars

Highly recommended

Sam found a solution to a complex problem with professionalism and efficiency. I have used Sliding Sash Solutions twice now and will be using them again without hesitation.

25 August 2023
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Reply from Sliding Sash Solutions

Dear Sarah, thank you for your review. It was a pleasure to work for you again and we look forward to being of service again in the future.
Kind regards
Sam Warne & team

Rated 5 out of 5 stars

Totally professional installation.

Sam from Sliding Sash Solutions was professional throughout his installation and refurbishment of our windows.

Sam fitted two new window frames into our Victorian property that look exactly the same as the old ones that were taken out.

The restoration of the original sashes was probably more challenging. These windows hadn’t been opened in over thirty years, but were extremely draughty in the winter. Sam was able to get these windows working as new, with the added benefit of being draught proof.

Sam was always on time, meticulously tidy and no bother to us at all. I would have no hesitation in recommending Sam for any future work.

22 August 2023
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Reply from Sliding Sash Solutions

Dear Mr Edwards,tThank you very much for the five star review.
It was a pleasure to work in your lovely home and work on your sash windows
I’m thrilled that works have exceeded your expectations and you’re happy with my work

Sam Warne

Rated 5 out of 5 stars

Friendly, expert and professional

Friendly, professional and an expert job done, really delighted with the result. Andy and his team could not have been better. Efficient work, tidy and left the house neat at the end of each day. Our sash windows work like new and no more draughts, could not recommend more highly.

6 September 2023
Unprompted review
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Reply from Sliding Sash Solutions

Hi Andy
Thanks for your comments, that’s great that the windows are working so well, despite being over 100 years old! I hope you will enjoy them for may years to come, Andy Hiley.

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