Andy Hiley is very courteous and easy to deal with. He understands what the customer wants and what the building requires. He managed the whole process extremely professionally and the standard of th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you so much Rob and James for wonderfully restoring our sash windows to their former glory. I find myself just opening and closing them for no reason other than I now can! No more rattles, or w... See more
Company replied
Excellent experience with Sliding Sash Solutions from start to finish. Every step was easy; from the initial visit to measure up and quote, to the work being carried out. Job ran to schedule and budg... See more
We recently used Sliding Sash Solutions (Shane & team) to upgrade our windows with replacement double glazed units and updated brush pile system. We are extremely pleased with the effective... See more
Company replied
Company details
Information provided by various external sources
Sliding Sash Solutions are specialists in the sympathetic repair, restoration and upgrading of traditional sliding sash windows together with all other timber period windows and doors. We also manufacture replica timber windows and doors. Our expertise, customer care and our own unique products enable us to stand out above competitors. With over fifteen years experience behind us, you can rest assured that your period windows are in safe hands. Dermot Cooke Director
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Sliding Sash Solutions
I wholeheartedly recommend sliding sash…
I wholeheartedly recommend sliding sash solutions. They are the most professional and curious team of contractors I have ever dealt with. The work is excellent, they are clean, reliable and polite. Because they are so good, you'll have to wait a little longer for availability, but I can assure you they are worth the wait. 10/10

Reply from Sliding Sash Solutions
Professional and efficient service
Professional and efficient service. Great communication throughout the whole process and tremendous artisan skills. My 120 yo sash windows have a new lease of life! Thank you Sam.

Reply from Sliding Sash Solutions
The standard of work was very high and…
The standard of work was very high and the installation process very smooth. The workers were friendly, efficient and tidy. Highly recommended

Reply from Sliding Sash Solutions
Very good service
This company was helpful in explaining their product and fitted round my diary to make the installation. The product met my needs and is of high quality. Although not cheap replacing a draughty ill fitting old sash window with a new products has given us a warm bedroom for our children and wills save on bills. They did not try to push me for other work or sell me things I did not need or could not afford. I would recommend them to anyone seeking replacements.

Reply from Sliding Sash Solutions
Professional and great job!
Sam and team installed two brand new sash windows for us in 2 days! Both were extremely professional, did a great job and left the house in good condition when they left. Would highly recommend them!

Reply from Sliding Sash Solutions
Front door draught proofing and double glazing - very happy
Really happy with the complete service from Sliding Sash Solutions. Sam was great advising on options to insulate my front door and recommend a new draught proof system around the door frame, as well as replacing the windows around the frame with double glazing that's in keeping with the style of the original 1930s door. Communication throughout was great, and the guy who did the install (sorry I forgot his name) was friendly, efficient, tidy and with great attention to detail. It's made a huge difference to heat retention in the house so I really can't recommend highly enough. Thank you!

Reply from Sliding Sash Solutions
Sam and his team at Sliding Sash…
Sam and his team at Sliding Sash Solutions carried out a major refurbishment and/or replacement of all our 30 plus windows in our listed Queen Anne house.
They were thoroughly professional and were able to work through a number of variations to the original brief which cropped up during the job with minimal fuss.
I would not hesitate to recommend them to others and believe they provided both good quality workmanship and represented great value.

Reply from Sliding Sash Solutions
I couldn’t recommend Dermot highly…
I couldn’t recommend Dermot highly enough. He has done a top job and nothing was too much trouble. His craftsmanship is excellent and his attention to detail is clearly evident in his work. Some of our windows were rotten and Dermot quickly set about replacing the rotten elements with new timber. Our sliding windows now work perfectly and look fab, not to mention the reduced sound coming through the windows. Would definitely use again!

Reply from Sliding Sash Solutions
Sam and Kyle recently completed the…
Sam and Kyle recently completed the refurbishment of all the sash windows in our Edwardian terrace in NW London.
The team finished all the windows to a very high standard and on schedule. The windows all now function with the new sash window systems installed (Accoya) and the paint finish is excellent.
During the experience the team kept the house informed of all the work required and how long each individual element would take.
Excellent workman who takes pride in their work.
Thanks Paul

Reply from Sliding Sash Solutions
Very satsified customer - six years on
Andy replaced all the windows in my 200 year-old Brighton house six years ago.
Since then - not one single problem (not even a minor one) and everything still works as well as the day the job was finished.
(note: the 'date' of this review isn't the date of the work because this form won't allow me to backdate)

Reply from Sliding Sash Solutions
The highest praise
I cannot speak too highly of the service I received from Andy at Sliding Sash Solutions. He replaced 10 sashes in existing Edwardian bay windows with double glazed sashes. The attention to detail and the care he took were phenomenal, as was his work rate - everything completed in two days as promised, on time and on budget. The windows look fabulous and the difference in the warmth of the room is delightful. I thoroughly recommend this company.

Reply from Sliding Sash Solutions
Excellent work - again!!
This is the third time we’ve used this company and once again we’ve been delighted with the results. Ian and Andy were delayed in starting work due to poor weather conditions, but they worked mega hard to make sure the job was done before the next weather onslaught. The windows are beautifully fitted. Thank you so much.

Reply from Sliding Sash Solutions
We are gradually replacing all our…
We are gradually replacing all our windows and we are really pleased with all Sliding Slash Solutions’ work and would thoroughly recommend. Sam and the team are always quick to respond, friendly and helpful and always do a really good job of high quality. They are really knowledgeable and we look forward to the next ones!

Reply from Sliding Sash Solutions
The quality of the craftsmanship was excellent
Unfortunately we had a few hiccoughs at first but all was put right with no fuss at all. The two windows that were completely replaced look very good. Andy is very professional and delightful to deal with.

Reply from Sliding Sash Solutions
Full restoration and replacement work Three bay and Four box sash windows
Andy at Sliding sash solutions was one of five companies that came to look at the work that was required on my Three bay and four box sash windows that had been painted shut six years earlier and were in a very poor state, draughty, rotten cills, and allowing water penetration.
Three of the other companies were of the opinion the windows were beyond redemption and needed to be ripped out and total replacement. The fourth left an entire floor of windows out of their quote.
When Andy squeezed me in to a very busy schedule to come have a look… he said “I’ve seen worse” and with some new replacement sashes, new cills and
a complete overhaul the original windows would be as good as new.
A three month wait for commencement of
work from booking the team was necessary such is the demand for their work.
Andy, Ian and Rob are obviously passionate about their craft, and it was amazing to see
the team work and the skills they deployed to salvage what others condemned.
Andy was also able to recommend a local decorating firm to provide the painted finish
to an exceptionally high standard.
I now have windows that are Draught free, fully operational and watertight and better than new, as they are a fully restored part of
history.
A few neighbours have already taken Andy’s
details, as the teams work is his best advertisement, but just as important Andy
Ian and Rob are also really nice and easy going people who enjoy what they do.
Highly recommended.
Strong recommend
Accurate cost estimate, reliable timings, excellent result, considerate when in the house and very tidy afterwards

Reply from Sliding Sash Solutions
Highly recommended
Sam found a solution to a complex problem with professionalism and efficiency. I have used Sliding Sash Solutions twice now and will be using them again without hesitation.

Reply from Sliding Sash Solutions
Totally professional installation.
Sam from Sliding Sash Solutions was professional throughout his installation and refurbishment of our windows.
Sam fitted two new window frames into our Victorian property that look exactly the same as the old ones that were taken out.
The restoration of the original sashes was probably more challenging. These windows hadn’t been opened in over thirty years, but were extremely draughty in the winter. Sam was able to get these windows working as new, with the added benefit of being draught proof.
Sam was always on time, meticulously tidy and no bother to us at all. I would have no hesitation in recommending Sam for any future work.

Reply from Sliding Sash Solutions
Friendly, expert and professional
Friendly, professional and an expert job done, really delighted with the result. Andy and his team could not have been better. Efficient work, tidy and left the house neat at the end of each day. Our sash windows work like new and no more draughts, could not recommend more highly.

Reply from Sliding Sash Solutions
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







