Slater and Gordon Lawyers - Manchester Reviews 

I received the most terrible service from Slater Gordon (S&G) regarding them extending my property leasehold. Prior to engaging S&G, my landlord agreed in principle and gave permission for me to proceed. It should have been a relatively straight forward process, yet it took nearly 5 years – Yes almost 5 years! I engaged S&G to undertake the legal process in Sept 2019, and only received confirmation that all legal matters to extend my leasehold, were complete on 23 July 2024.

Throughout this time, I made numerous enquiries, telephone calls, wrote letters and made formal complaints, mostly unacknowledged or if acknowledged not acted upon. Out of frustration I requested a Freedom of Information (FOI) SAR to determine what was happening. I received a batch of over 100 pages of contacts.

S&G seemed to employ temporary staff who possessed little professionalism and customer service: time and time again solicitors/agents working on my case, came and went and departed S&G and abandoned my case, and did not pass the case on to colleagues to be completed. For years they did contact my landlord’s solicitors, then in December 2022 the Residential Conveyancing Team working on my case were closed. Another Legal Executive Consultant, picking up post business matters, realised my case had not been dealt with, and took matters forward.

I paid all my fees in a timely fashion, and waited patiently, and expected a professional service. Instead, I received poor communication, a poor professional service, and a long-drawn-out completion date, which caused me frustration and stress. I was never even given an apology or explanation of why it took so long to process my leasehold application. I am mindful of writing to the Legal Ombudsman and ask then to enquire with S&G why they took nearly 5 years to extend my property leasehold, far beyond acceptable and expected timescale undertaken by a legal firm.

Fantastic support all the way through my claim process, great communication from Darren and I understood what was going on at every stage. The service provided was fantastic and it was my first time with Slater & Gordon. Great work

I needed independent legal advice in respect of a Voluntary Severance Agreement with my employer. I contacted the firm and received a prompt response with Olivia Ellory, a paralegal, dealt with me initially. She was professional and patient.

The solicitor to whom I was assigned was Ali Sultan. He also made early contact with me. He was personable and professional. Crucially, identified issues that needed to be addressed and was successful in ensuring that an amended and improved Agreement was achieved. In summary, Mr Sultan gave good advice and protected my interests.

I would like to thank Olivia and Ali for their professionalism.

Thank you to all the amazing team at slater and Gordon, without the help and guidance of them I wouldn’t of been able to achieve justice for my little boy, I would like to take the time to thank Nathan and Cameron especially there dedication and passion to there job it is outstanding! I deeply appreciate all you have done for me and my family! I would highly recommend them to anybody in need of the assistance.

Effective and efficient service with speedy responses from Sally & Joel -thank you!

During what has truly been the most difficult period of my life after a near death experience the team at Slater Gordon supported me through many difficult years to finally reach a successful conclusion allowing me to rebuild my life. Their tireless effort and hard work I will remember forever.

I thank Jordan Bell and his staff for the efficient friendly and helpful experience we had when they handled my successful claim for compensation for mesothelioma. Nothing was too much trouble with prompt replies and good advice

I received excellent service from Shane Smith Associate Solicitor and he went above and beyond over the past 3 years. Genuine and professional- I’ll be referring him to my friends and family circle.

I found dealing with Slater & Gordon an easy and friendly process. Amy-j, paralegal, who created mirror trust wills for us was always so helpful. I never ever felt my questions were silly and she always explained things in an easy to understand way. Our communication was by phone and email and always dealt with speedily. I will certainly recommend this company, and Amy-j in particular to my family and friends. Thankyou. Ian & Annette

Just like to say thank-you for being so helpful, you made it easy for my dad through his claim I appreciate everything you have done will be forever grateful.

Extremely happy with Darren Dyke, kept me up to date with everything. He couldn’t do enough to help me win my claim. Highly recommended would definitely use this company again.

I am very pleased with the service provided by this company in preparing Mirror Wills for my wife and myself, replacing old wills which we had and which needed up dating. Thanks especially to Kerry Ann Lawson who facilitated the process for us.

Very helpful and knowledgeable

I cannot thank Onyinye Ebizie in Travel Litigation at Slater Gordon Lawyers enough for her attention to detail and professional expertise in putting my travel injury case together and gathering the necessary expert evidence, opinions and guidance. The outcome has been really positive and I am extremely happy with the compensation payment I have received.
Thank you!

No personal touch I had 4 different people looking after my case and I never met one of them.

If you have a problem and you are in need of .Experience Professional solicitors ,this company make your Journey Less traumatic and help you all of the way, and Explain everything to you, so you can have Confidence with the team you have Chosen .
Brilliant team nothing was too much trouble and always had time for you, always felt they had my best interests at heart , Never too busy to give you advise or Confidence with any query you may have , Extremely easy to talk to and have total confidence in

Very thorough pursuing the other sides representatives and keeping us informed of the progress.

I highly recommend Slater and Gordon, in particular Emma Wills, she acted efficiently and professional, whilst also being patient and compassionate given the nature of the case. Thank you for all of your hard work.

I would Just like to say I would recommend Slater and Gordon and in particular my solicitor ( Trafina Sharples )
She took over my case from someone else and worked professionally with both the case and myself. She kept in contact with me via email and calls to keep me updated every step of the way and helped push the best outcome possible . Which in the end I was happy with.

This review is on the behalf of my (elderly) father who would like to express his full appreciation to Jordan Bell for handling a mesothelioma claim.

Jordan handled the matter sensitively and with such a high level of expertise and professionalism throughout. All technical terms and legal proceedings were fully explained. Regular updates were provided during the process, which led to a successful settlement due to the excellent work of Jordan and his team.

We would without hesitation recommend Jordan and Slater & Gordon for anyone in a similar situation with the saddening effects of mesothelioma.