Unfortunately the hire car had a scratched wheel trim when I returned it, so there was an excess of 186 euros to pay, yes 186 euros for a wheel trim! Luckily I had taken out excess insurance via S... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed excess protection at short notice for a rental car from Enterprise who wanted to charge me £64 for three days. Found Simply Excess through the Martin Lewis website and their charge was only... See more
Fortunately, I didn't need to use the excess cover for my recent hire car journey. I found the whole process quick and simple to set up, and the price competitive. I appreciated the follow-up emails t... See more
Superb service. Wiber Car rental in Majorca claimed we had damaged the car because we had not uploaded pictures on their website within 24 hours. Charged us over £400. Simply excess dealt with this in... See more
Company details
Written by the company
No forms, no fuss. At SimplyExcess, we make car hire excess insurance simple, fast, and affordable. Forget long forms, confusing jargon, or hidden fees – just straightforward cover in a few easy clicks. We take care of the details so you can enjoy your trip with total confidence and peace of mind.
Contact info
5 Brayford Square, E1 0SG, London, United Kingdom
- sales@simplyexcess.com
- simplyexcess.com
4.8
Excellent
282 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Competitively priced hire car excess policy
Easy to apply and competitive price for annual hire car excess policy. Hopefully I won't need to go through the claims process.
Credit too to MoneyMaxim for the price comparison and recommendation.
2 January 2026
Easy to purchase
I can only review the purchase process, as we didn't need to make a claim, so can't comment on how easy that is.
The purchase was made very easily online and gave us peace of mind for the journey.
19 December 2025
Unprompted review
Pre Christmas visit to Wales.Haveve used simply excess in the past and…
Have used simply excess in the past and they were fantastic Dealt with issue effectively and efficiently.Thankfully this time no issues with our car hire company.Will definitely use again .
5 December 2025
Unprompted review
Great value and easy to purchase
Great value and easy to purchase. Didn't have to claim so cannot comment on that.
4 December 2025
Unprompted review
Great service
Great service, kept updated with tips for pickup and drop off. Must cheaper than was offered by car rental provider.
30 November 2025
Unprompted review
Easy hire car insurance
Easy and cheaper than the hire car insurance quoted. Would recommend.
29 November 2025
Good excess insurance for car hire
Excellent car hire excess insurance - kept me updated with all relevant information with emails. It was about £100 cheaper than the hire company quote. Excellent value and good peace of mind. Would highly recommend them. 👍
30 November 2025
Unprompted review
Have used Simply Excess a couple of…
Have used Simply Excess a couple of times this year an found them super efficient. Never had to make a claim with them so cannot comment on that. Great to have peace of mind and the hire car tips were really useful.
16 November 2025
Unprompted review
Excellent service
Excellent service highly recommend company. Received tips before departure and prior to returning the car I found these tips very useful and were very much appreciated.
I didn't have any issues with the hire car so I didn't need to make a claim. I will definitely use this company again.
16 November 2025
Unprompted review
Great experience
Great experience. Easy to get a quote, which was reasonably priced. I did not make a claim so I have not tested that part of the service, but email communications from SimplyExcess were very good -informative, full of relevant tips and guidance, particularly when handing the rental car back. I would use them again without hesitation.
15 November 2025
Unprompted review
Don’t look anywhere else!
Thankfully didn’t need to claim so can’t comment on any claim issues. However, this firm was professional throughout the process with excellent communication before and after the rental and very well priced. Will definitely use again.
28 October 2025
Unprompted review
The use of stripe as a payment system…
The use of stripe as a payment system gave me a panic as the first email I received even before I got any confirmation or policy documents was a request by "Link", who I had never heard of, to verify my email. I looked up Link.com it has a trust pilot rating of 1.8!!! Please use more reputable payment providers or at least give a heads up of who might contact you.
4 November 2025
Unprompted review
Reply from SimplyExcess
Thank you for your feedback. We’re sorry the payment process caused concern. We use Stripe, one of the world’s most trusted payment providers, which accepts all major credit and debit cards. The “Link” email you received is part of Stripe’s secure verification system.
Due to strict PCI regulations, we don’t see or handle any card details ourselves, but all payments are fully encrypted and compliant with financial security standards. We’ll review how we explain this in future to make the process clearer.
Happy with it
I was glad I took this insurance out. Fortunately I didn’t need to make a claim but after last year when I bought the extra insurance at the car rental desk ( which ended up costing more than the rental) I was grateful I had it.
31 October 2025
Thank you very much!
29 October 2025
Unprompted review
Luckily we didn’t need to use this
Luckily we didn’t need to use this! It was great to have the peace of mind it offered, though, and communication and information given was really helpful.
21 October 2025
Unprompted review
Excellent independent insurance option
Excellent independent insurance option, we booked a rental car online and chose to take out separate insurance just in case we needed it. Thankfully we didn't but it was great peace of mind and everything was really straightforward with SimplyExcess.
22 October 2025
Unprompted review
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